How exacqVision Performance is Benchmarked

For help selecting the correct exacqVision Server hardware, please refer to our Configuration Calculator. Exacq system performance is benchmarked under typical real-world conditions to provide meaningful context in selecting a system that meets the needs of your application. All performance guidelines are approximate, and we recommend having at least 20% extra data rate capacity for… Continue reading How exacqVision Performance is Benchmarked

Camera Firmware or Functionality Escalations – Support Reference

Can’t Find Camera/Firmware Please do not direct customers to the ‘Can’t find Camera?’ or ‘Can’t find firmware?’ links on the IP Camera Integrations database page. L3 Support has a weekly meeting with Product Management to drive progress on enhancements, including camera test record updates and camera/firmware testing. Troubleshooting Verify network connectivity with the camera. Can… Continue reading Camera Firmware or Functionality Escalations – Support Reference

ExacqVision Enterprise Windows v24.12.3.0

Q3 2025-02-07 ev-EnterpriseManager-Windows-x64^Version 24.12.3.0^https://cdnpublic.exacq.com/24.12/exacqVisionEnterpriseManager_24.12.3.0_x64.exe^7 February 2025^548MB,

Samsung PNM-C34404RQPZ Connection Issues

Description There have been several reports of connection issues with the Samsung PNM-C34404RQPZ. Reports of the units rebooting upon connecting it to the client and which plugin to utilize. Product  Exacq Server 24.03.7.0Camera Info: Samsung PNM-C34404RQPZFW used: 23.01.04_20240417_R650 https://www.exacq.com/integration/ipcams/#getCameraRecord=901b747e-fcbf-5464-7543-5aeb7ae3afe8~nstep_id=step-3 Steps to Reproduce  In the Client go to Add IP Cameras under the configuration. Add the first… Continue reading Samsung PNM-C34404RQPZ Connection Issues

Installing X-Series ReadyRails on Racks with Threaded Round Holes

The ReadyRails that ship with exacqVision X-Series NVRs are designed to be toolless when used with server racks that have square or unthreaded round mounting holes on the rack uprights. The following guide describes how to adapt these rails, using tools, for use with rack uprights with threaded round screw holes. <br>

H265 Motion Detection Fails on Panasonic WV-S8531N

Description  The Panasonic WV-S8531N fails to detect motion when using H265 option. Product  ExacqVision Server Steps to Reproduce  Expected Results  Motion is detected and video records. Actual Results  Motion is not detected and video is not recorded. Solution Updating firmware to S8531_202ES allowed the camera use Motion with H265 format on Server 22.09. AES-146 <br>

exacqVision C-Series Quick Start Video

The latest C-Series systems from exacqVision provide ready-to-go live-monitoring stations for your exacqVision users, without the need to design your own systems or check specifications to display multiple video streams. These systems are built to achieve specific decoding and frame rates to meet the needs of video security users.<br><br> Chapters<br> 00:00 Intro<br> 00:27 Unboxing<br> 01:21… Continue reading exacqVision C-Series Quick Start Video

Setting Cloudvue Engineering Environments

Description The following instructions discuss setting up Cloudvue video devices for use in specific engineering and production environments. Product Cloudvue Gateways The basic steps to specify the use of a particular environment are: Drop and Create smartvuedb Set the Environment Edit the file /smartvue/cloud-config.json to set the desired environment. Development Production Staging Restart nvr-cloud-messaging service… Continue reading Setting Cloudvue Engineering Environments