Versions 2.10 to 7.8 To configure exacqVision Web Services older than version 7.8 on a Linux system, complete the following steps (instructions for previous versions can be found at the end of this article): <br> <br> Versions 2.10 or earlier To configure exacqVision Web Service version 2.10 or earlier on a Linux system, complete the… Continue reading Configuring ExacqVision Web Services on a Linux system (Legacy)
Assigning the Device Number to an eDVR Board in Linux
To assign the device number to an eDVR board in Linux, complete the following steps.<br> NOTE: This process is usually required when replacing or adding boards. This is the same as using Control Center in Windows. Exit the ExacqVision software.Open the Terminal from Start>Accessories>Terminal.Type the following to stop the Exacq Service: sudo /etc/init.d/edvrserver stopType the following: sudo… Continue reading Assigning the Device Number to an eDVR Board in Linux
Disabling a Drive via XML (Windows)
To disable a drive in a Windows exacqVision Server via XML, complete the following steps: <br> Before editing any configuration files directly, stop your exacqVision Server. Open Control Panel and then the Administrative tools (you might have to select Classic View to see the option).Open the Services link and find exacqVision Server. Right-click and select… Continue reading Disabling a Drive via XML (Windows)
Changing the Default Export Location
On a Windows-based Exacq NVR, video exported from the exacqVision Client is saved by default to the “exacqVision Files” directory in Documents for the current Windows user. A Windows user logged as a Kiosk user, or logged in to a restricted operating system account cannot select a different directory when saving the exported file, but Windows… Continue reading Changing the Default Export Location
Camera Time Stamp Off by Years
Some cameras, particularly AXIS and Sony models, display an OSD date with an incorrect year. The time and date of the camera might be set to GMT and the Windows time is correct on the server, yet the OSD on the screen shows something like March 2, 2001. <br> This is usually a result of… Continue reading Camera Time Stamp Off by Years
H.264 General Information Only (Axis Do Not Share)
Video has a Green Hue (Possibly with Red or Pink Lines)
If video has a green tint and possibly pink or red lines, set VGA Acceleration Mode to None on the Client page. <br>
Panasonic Cameras Cannot be Found Using an IP Camera Finder after 20 Minutes
Panasonic cameras stop responding to the IP camera finder after they have been powered up for 20 minutes. This applies to the finder in exacqVision Client and the Panasonic search software. <br> To find a camera that has been powered up for 20 minutes or more, restart the camera to reset the timer. <br>
AXIS Camera Cannot be Found Using Find IP Cameras
Many switches and routers have a feature called IGNP Snooping that can interfere with Find IP Cameras. If all other troubleshooting procedures for finding AXIS IP cameras fail, change the IGNP Snooping setting on the switch or router. Then try Find IP Cameras again. <br>
Enabling Font Smoothing
Operating systems display text in the form of glyphs. You can view these on Windows systems using the included Character Map tool. Each character is a glyph; a visual set of pixels that represents a character. While this method is easy to display, it could result in text with a “jagged” appearance depending on your… Continue reading Enabling Font Smoothing