Configuration The following process allows you to configure ExacqVision permissions and privileges for accounts that exist on an Active Directory/OpenLDAP/Kerberos (directory) server. NOTE: On a Windows platform, the domain controller must run on Windows Server 2003 operating system or later. If the Active Directory functional level is Windows 2000 or earlier, you must select Password… Continue reading MacOS & Mac OS X Client and Active Directory/OpenLDAP/Kerberos
Firefox will not run on Linux-based exacqVision Server
If you cannot run Mozilla Firefox on a new Linux server, remove the .mozilla directory from the Admin account home folder. To do this, complete the following steps: <br> Log in to Ubuntu as an admin.Open a Terminal window (Start > Accessories > Terminal).Typesudo rm -rf ~/.mozilla.Enter the password for the admin account.Run Firefox. <br>
Replacing an eDVR Board on a Windows-based exacqVision System (Legacy)
The following procedures describe the process for replacing an eDVR board in a Windows-based exacqVision server. If you have an exacqVision server with multiple eDVR boards, complete both procedures; on a single-board system, you can skip directly to the second procedure. NOTE: You must be logged in to Windows as an Adminsitrator to perform these… Continue reading Replacing an eDVR Board on a Windows-based exacqVision System (Legacy)
Using Antivirus Software with exacqVision
Antivirus Configuration As with all third-party software not on the Product Integration section, the user assumes the risk of software incompatibility with the exacqVision software suite. To permit antivirus software to work with exacqVision software, the following file extensions need to be exempted from scans: NOTE: As an alternative, you could also exclude the data drive you… Continue reading Using Antivirus Software with exacqVision
Downloading and Installing avcodec for Decoding h.264
There is a known issue when decompressing H.264 video from Arecont cameras that might cause the exacqVision Client or Web Service to crash. This issue appears to be specific to Arecont cameras with hardware version 65212. The H.264 hardware version can be read by browsing to the camera’s web page. Our workaround to this issue… Continue reading Downloading and Installing avcodec for Decoding h.264
RAID Setup Using 3ware Controller – LEGACY
To configure a RAID 5 array using a 3ware controller, complete the following steps: <br> Restart the computer.When prompted, press Alt-3 to enter the 3ware RAID BIOS.If prompted, type admin256 as the password.Press any key to acknowledge the warning.The available drives are listed under Exportable Units. If you are re-creating a failed RAID array, some drives will… Continue reading RAID Setup Using 3ware Controller – LEGACY
Intel Desktop Utilities for Windows 7
NOTE: It is recommended that you do NOT install this software on Windows XP Professional. <br> You can download Intel Desktop Utilities from the following location: http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18934&ProdId=3121〈=eng <br> If you are not using the server and need to manually download the drivers, complete the following steps: <br> Select Desktop Boards under Products.Select Intel® 4 Series Chipset… Continue reading Intel Desktop Utilities for Windows 7
Mouse and Keyboard Disabled During Windows Installation
On rare occasions, the system mouse and keyboard can become disabled during a Windows installation. The cause of this issue is unknown. However, the issue can be resolved by disconnecting the mouse and connecting the keyboard to the USB port directly below the Network port. When finished, restart the system. <br>
What type of video does the exacqVision Web Service transmit?
The codec used to transmit video will depending on the plugin used. In many cases the exacqVision Web Service performs transcoding and transmits a compressed JPEG stream of images to the Web Client or Exacq Mobile 3 app. Some plugins are capable of forwarding the H.264 stream without the need to transcode. <br>
Problems Exporting to CDs or DVDs
If you select files to export to a CD or DVD through the ExacqVision Client software, but you cannot actually burn the CD or DVD, it is possible that you are using low-quality optical disks. Try replacing the blank optical disk with a new one perhaps from a different manufacturer. Low-quality optical disks are prevalent;… Continue reading Problems Exporting to CDs or DVDs