USB Audio on ExacqVision Systems without Onboard Audio

External USB speakers may be connected to an ExacqVision system to transmit audio from ExacqVision Client if the system motherboard does not provide audio. The speakers must be compatible with the operating system, such as Windows 10, Windows 7, or Ubuntu 20.04 Linux. Although third-party USB speakers are not specifically tested/certified for support with ExacqVision… Continue reading USB Audio on ExacqVision Systems without Onboard Audio

Why doesn’t my ExacqVision system capture the exact frame rate configured for my camera?

The Frame Rate setting on the ExacqVision Camera Recording page, or the individual Camera Settings page, is a requested setting; this frame rate is not guaranteed. Although the ExacqVision software is designed to capture every frame that it receives from the camera, the actual recorded frame rate can be reduced by network issues, firmware, scene… Continue reading Why doesn’t my ExacqVision system capture the exact frame rate configured for my camera?

Using External USB DVD Drives with an exacqVision System

External USB DVD drives can be connected to an exacqVision system if they are compatible with the operating system (Windows 7 or Ubuntu 10.04 Linux). Although third-party USB DVD drives are not specifically supported or certified for use with exacqVision systems, Samsung SE-S084D/TSBS and LG GP08NU6B DVD drives have been successfully used for this purpose.… Continue reading Using External USB DVD Drives with an exacqVision System

Windows-based ExacqVision Systems Must Record Directly to Fixed Drives

The Windows version of ExacqVision Server must record directly to drives that Windows identifies as fixed drives, such as iSCSI drives. Network-attached storage (NAS), or mapped drives, cannot be used for direct recording because the ExacqVision system cannot detect whether the drives are being used for other purposes. Such conflicts can cause recording issues on… Continue reading Windows-based ExacqVision Systems Must Record Directly to Fixed Drives

Lower Frame Rates Displayed than Expected

At times, the number of frames per second displayed on an exacqVision system might be lower than expected. This can be caused by network bandwidth, the processor, or the display driver. To determine the cause of the issue, click the kB/s indicator in the exacqVision Client status bar multiple times to cycle through the following… Continue reading Lower Frame Rates Displayed than Expected

How to: Using exacqVision API Network I/O

Overview This article explains the usage of basic and advanced I/O functionality in exacqVision API (evAPI). <br> Usage The network I/O functions provided in evAPI are required to send requests and receive responses from an exacqVision server.  After initializing the API instance and connecting to a server, the I/O functions are necessary to maintain communication… Continue reading How to: Using exacqVision API Network I/O

Canon IP Camera With ONVIF Does Not Connect

The first time you use exacqVision Client to connect to a Canon IP camera using ONVIF, the connection might not be established successfully. If you see a status of Connecting for over a minute when you try to connect to the camera on the IP Cameras page, change the setting method using the camera’s web… Continue reading Canon IP Camera With ONVIF Does Not Connect

MJPEG not supported on ACTi TCM and KCM cameras

Although ACTi TCM and KCM camera models allow dual streaming in MJPEG, MPEG-4, and H.264 video formats, they do not support motion detection in MJPEG format. Thus, the MJPEG option is not available on the Camera Setup page for those models in exacqVision Client. <br>

Configuring the Time Server on Linux-based exacqVision Systems

To configure the time server on a Linux-based exacqVision system, complete the following steps: In exacqVision Client, make sure Enable Time Server is not selected on the Date/Time tab on the System Setup page.In a Terminal window, type sudo /etc/init.d/edvrserver stop to stop the exacqVision service.In a Terminal window, type sudo /etc/init.d/ntp start.Type sudo /etc/init.d/edvrserver… Continue reading Configuring the Time Server on Linux-based exacqVision Systems

Enabling 4×3 Resolution to Eliminate Gray Bars in Video Windows (Legacy)

NOTE: These are Legacy instructions. This behavior was replaced when Client settings implemented Panel Size settings.When using cameras with a 4×3 resolution, gray bars might appear to the left and right of the camera’s video window in exacqVision Client. To stretch the 4×3 video so that it fills the screen, manually set the video card… Continue reading Enabling 4×3 Resolution to Eliminate Gray Bars in Video Windows (Legacy)