Resolving Port Conflicts with exacqVision

When experiencing network connection or discovery issues, one possibility is that you have more than one service attempting to use the same port number. To further investigate and attempt to resolve exacqVision port conflicts, complete the following steps: Begin by opening the server logs. If you are unable to start the exacqVision Server service or… Continue reading Resolving Port Conflicts with exacqVision

Using Panasonic Input Triggers

When a digital input is triggered on a Panasonic camera, the camera transmits a single alarm to indicate the condition. This means that the triggered state cannot be seen on exacqVision Client’s Trigger Input page. To test Panasonic digital inputs, you must use them with Event Linking or Event Monitoring. < br>

Exporting Video as Domain User with exacqVision Client in Windows

When logged into Windows as a domain user (instead of as a local user), exacqVision Client restricts the locations where video may be exported. An administrative user can export video to any directory or drive, whereas a restricted user can export video only to exacqVision Client’s designated file area. <br> When a Windows system is… Continue reading Exporting Video as Domain User with exacqVision Client in Windows

ExacqVision Z-Series Audio: Device Not Discovered

If an ExacqVision Z-series server (C2SBC-Q Mobo) does not discover audio devices such as speakers and headphones, install the latest Realtek drivers from the following location: https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-software Download Vista, Windows7 Driver (32/64bits) Driver only and follow the on-screen installation instructions. <br>

exacqVision Client Keyboard Shortcuts

Keyboard ShortcutFunctionAvailable In…F1View context-sensitive online HelpAll exacqVision Client pagesF3Display Find Camera windowLive pageF4Hide/show navigation panelAll exacqVision Client pagesF8Hide/show message bar, date/time bar, and toolbarAll exacqVision Client pagesF11View exacqVision Client in fullscreen modeAll exacqVision Client pagesAlt+EnterCombines F4, F8, and F11 functionalityAll exacqVision Client pagesPage UpZoom in (analog or digital PTZ)Live pagePage DownZoom out (analog or digital… Continue reading exacqVision Client Keyboard Shortcuts

Using IQeye Input Triggers

When a digital input is triggered on an IQeye camera, the camera transmits a single alarm to indicate the condition. This means that the triggered state cannot be seen on exacqVision Client’s Trigger Input page. To test IQeye digital inputs, you must use them with Event Linking or Event Monitoring. <br>

How to export and import server configuration settings

To export and import an exacqVision system configuration and apply it to another exacqVision system, complete the following steps in exacqVision Client: <br> <br> <br> On the system where you would like to import the configuration, complete the following steps in exacqVision Client: <br> <br>

Hard Drive Power on exacqVision EL-SR and EL-IP Systems

EL-SR and EL-ip exacqVision systems were manufactured with hard-drive caddies that contain a power switch starting in October 2011. If it appears that the hard drive in an exacqVision EL-SR or EL-ip system is not functioning even though the system is powered up, look on the front of the system and determine whether a hard… Continue reading Hard Drive Power on exacqVision EL-SR and EL-IP Systems

Pixelated Video on Bosch ONVIF Cameras

If live video from a Bosch ONVIF camera displays pixelization in exacqVision Client, complete the following steps: Browse to the camera’s advanced mode Encoder Profile page.Ensure that IP is selected in the GOP Structure drop-down list.Ensure that the I-frame Distance slider is configured for a low number (10, for example).Ensure that I-frame Quality and P-frame… Continue reading Pixelated Video on Bosch ONVIF Cameras