Increasing the Number of Connections Allowed in ESM

If an Enterprise System Manager (EM) installation is using the Postgres database with 500 or more servers, you could see the following error in the log file: “OperationalError: FATAL: sorry, too many clients already.”To increase the number of connections allowed, complete the following steps: <br> Stop all ESM services (ExacqVision Enterprise Manager Importer, ExacqVision Enterprise… Continue reading Increasing the Number of Connections Allowed in ESM

Upgrading exacqVision Hybrid Systems to 64-bit

exacqVision 6.8, introduced a 64-bit version of exacqVision software, which improves operating system memory management for environments with high input/output demands. The 64-bit version is supported only on systems with s7DVR and tDVR capture boards (it is not supported on systems with eDVR, s6DVR, or xSDVR boards). <br> On IP-only exacqVision systems running 64-bit Windows, simply download and… Continue reading Upgrading exacqVision Hybrid Systems to 64-bit

What is the Outbound Connections Tab?

The Outbound Connections tab allows you to connect to services outside the system’s network, such as when you run Enterprise System Manager or other services in a cloud environment. To use this feature, click Enabled, enter the address of the cloud service, and click Apply. If you use a domain name for the address, exacqVision uniquely identifies… Continue reading What is the Outbound Connections Tab?

Adding a Hot Spare to an exacqVision System with LSI RAID

Purpose: This article explains the process of adding a hot spare to an existing array. This guide assumes that a new drive is added to at least one unused drive bay for use as a hot spare. Close exacqVision client, log out of the user account, and log in to the admin account.Minimize exacqVision Client and… Continue reading Adding a Hot Spare to an exacqVision System with LSI RAID

Protecting Linux-based exacqVision Systems from the “Ghost” Vulnerability

A critical vulnerability, commonly called “Ghost,” allows attackers to execute malicious code on Linux-based systems. For details on this vulnerability, see http://arstechnica.com/security/2015/01/highly-critical-ghost-allowing-code-execution-affects-most-linux-systems/.The following versions of Ubuntu already include protection against the vulnerability: <br> Ubuntu 12.04 LTS: libc6 2.15-0ubuntu10.10Ubuntu 10.04 LTS: libc6 2.11.1-0ubuntu7.20 <br> To determine the currently installed version of Ubuntu, enter the following command in… Continue reading Protecting Linux-based exacqVision Systems from the “Ghost” Vulnerability

Creating a New Array After LSI RAID Failure

Purpose In the event of a catastrophic failure of a RAID 5 or RAID 6 array on an LSI RAID controller, this guide will explain how to remove the failed array and set up a new one. <br> Step 1: Identify the failed array In the exacqVision Client, open the Config (Setup) page, identified by the gears… Continue reading Creating a New Array After LSI RAID Failure

exacqVision Installation Fails Because Existing exacqVision Client Instance Remains Open

All instances of exacqVision Client must be closed before successfully upgrading a client installation. The installer normally detects these instances and prompts the user to close them before proceeding. <br> If an exacqVision Client installation is configured to receive VideoPush information from another client, the exacqVision installer will not detect the open client instance. This… Continue reading exacqVision Installation Fails Because Existing exacqVision Client Instance Remains Open

Upgrading Enterprise System Manager 2.4 or Older Version to ESM 3.0

To upgrade Enterprise System Manager (ESM) 2.4 or older versions to ESM 3.0, you should first upgrade to ESM 2.6, and then install ESM 3.0. <br> If you have already tried to upgraded ESM 2.4 directly to 3.0 and it has failed, complete the following steps: <br> Close the installer. <br> Verify that ESM services… Continue reading Upgrading Enterprise System Manager 2.4 or Older Version to ESM 3.0

Enterprise System Manager Licensing (Legacy)

When you receive an email with your Purchase ID, click the link to the activation website: https://ipkeydb.com/IPLic/ESM/. Open the Licensing page in Enterprise System Manager (ESM). Download the esm.id file from your ESM installation by clicking the link. In the web page that opens, enter the Purchase ID. Then browse your system for the saved esm.id file, and choose Convert… Continue reading Enterprise System Manager Licensing (Legacy)