Create an Access Level in Entrapass Web

Description The security of employees and properties depend on managing access.You must create a schedule before defining access levels. <br> Entrapass Web Navigate to the Configuration menu and select Access Level Specify Site for new access level. Click Add button to configure a new access level. Give the new access level a name. Select desired door to assign an existing schedule (cannot… Continue reading Create an Access Level in Entrapass Web

Can I still integrate with different brands of access control systems?

exacqVision integrates with a variety of access control systems if you chose to implement another access control system. EntraPass software is compatible with Kantech’s complete line of door controllers to create a highly scalable solution that can be deployed within one building or across multiple locations. For more information, go to Kantech Controllers. <br>

Axis fisheye camera dewarping and the exacqVision Web Service

Only supported on Ubuntu 12.04, Ubuntu 14.04, Windows 7, 8, and Windows Server 2010.These instructions are dependent upon your system supporting OpenGL 3.0 or higher. WINDOWS On an exacqVision Server, change the Operating System to automatically login to “admin” following the instructions in KB 45061.Place the attached webservice_fisheye_fix.bat file into your auto-login user’s Desktop.Use the Windows Task Scheduler… Continue reading Axis fisheye camera dewarping and the exacqVision Web Service

How to disable zoom control in Live view for motorized zoom cameras

Description Some fixed cameras provide a motorized zoom feature that is useful to set the field of view. Generally, setting the field of view is done once during initial configuration and not performed frequently during normal viewing of the scene. For some cameras, adjusting the field of view may take the camera out of focus.… Continue reading How to disable zoom control in Live view for motorized zoom cameras

Manually Testing Email Notifications with cURL

Note: while you can test your profile/server via client’s Test Profile button, you won’t get cURL’s most complete debug information, which can sometimes be very informative when diagnosing notification failures. <br> ExacqVision Server versions 6.8 and higher use cURL to send notifications. If you are experiencing failures in sending notifications from the servers you may… Continue reading Manually Testing Email Notifications with cURL

“Found Server Awaiting Key” connection status

The ExacqVision Client software authenticates to the Server software through an exchange of encryption keys. When you first connect to a server, you should see the “Found Server, Awaiting Key” message very briefly. Once keys are exchanged successfully and the user is authenticated, the status changes to “Connected”. If the status is stuck at “Found… Continue reading “Found Server Awaiting Key” connection status

Georgia Standard Time Zone Incorrect

In a Windows environment, the Georgia Standard Time zone displays correctly in the Windows “Time Zone Settings” drop down box as:(UTC+04:00) Tbilisi However, the exacqVision Software may display it incorrectly as:(UTC+03:00) Tbilisi This is because the Windows Registry may still reference this time zone as +03:00. The attached registry patch will correctly set the Tbilisi… Continue reading Georgia Standard Time Zone Incorrect

Dewarping of Axis hemispheric cameras does not work through web service

Affected platforms exacqVision web service 7.4 <br> Symptom The Axis dewarping library uses OpenGL and therefor will not work when launched as a Windows service or without access to X Windows in Linux. <br> Workaround Run the webservice as an application rather than a service. In Windows:1. Start => Run cmd enter2. Run the command… Continue reading Dewarping of Axis hemispheric cameras does not work through web service

Unable to start the ExacqVision Server service because of Event ID 7000

Important note before you begin – The following article contains instructions on how to edit the registry in Windows. The user assumes all risk when editing the registry as doing this can seriously affect how the system performs.Purpose: To explain the way to get the ExacqVision Server service to start when the message “X is not a… Continue reading Unable to start the ExacqVision Server service because of Event ID 7000