Issue When viewing endpoints, the example response may not actually match the response when you use the ‘Try it Out’ button. Also, some attributes may specify it returns a string but instead it returns an integer. It is recommended to utilize the ‘Try it Out’ button for the API you wish to use as how… Continue reading ESM API documentation is not always accurate
ESM API cannot filter on NULL or dates
Even though you are able to attempt to filter on NULL or a date, it does not work on any endpoint that provides a date field attribute. <br>
ESM API may not provide strings for all attributes
Description When using the ESM API to retrieve servers or cameras, sometimes a field may come back as an integer when the attribute does not say ID. There is usually no way to know what the integer represents. It should show a string. <br>
Browser compatibility issues in ESM
Description In some versions of IE, the slide in module will not show up correctly. Also, in IE and Firefox, the calendar selection will not display. Using chrome will allow this functionality to display correctly. In the case of no slide in module for actions like scheduled updates, there is no choice but to use… Continue reading Browser compatibility issues in ESM
How to change web service ports
There are two ways to modify the ports used by the Web Service: It is recommended to use the configuration interface, whenever possible. However, it is possible that you must hand edit the configuration in cases where the Web Service cannot start (for example, if there is a port conflict). This article provides instructions for… Continue reading How to change web service ports
Deploying Client Settings for 9.2 and Earlier
When deploying exacqVision Client installations there are no client settings deployed with the act of installation. In certain network environments it is desirable for system or network admins to wish to deploy settings such as the server addresses and login credentials to Client users. While settings such as this aren’t included with the installation it… Continue reading Deploying Client Settings for 9.2 and Earlier
SMART attributes now available for drives connected to LSI storage controllers on Windows using exacqVision 7.6
Affected Platforms exacqVision 7.6 Description LSI has added support for SMART attributes in the storcli utility in version 1.12. Users can now monitor all SMART attributes for drives connected to LSI controller on Windows using exacqVision server 7.6.0 or higher. Users using a version of storcli without SMART support will continue to see only the… Continue reading SMART attributes now available for drives connected to LSI storage controllers on Windows using exacqVision 7.6
Settings for motion detection sensitity on Samsung cameras may appear different when deleting and re-adding camera
Description exacqVision displays a value 1-100 for motion sensitivity. The camera itself only uses a 1-10 scale. When the user sets the sensitivity to 23, the actual value maps to 2, but the GUI still displays 23. If the camera is deleted and re-added, the sensitivity would display 20, rather than 23. <br>
How to update the exacqVision web server
Updating exacqVision Web Server version via Web Service Configuration Open your web browser and navigate to your exacqVision web server. <br> NOTE: If accessing from the computer hosting the exacqVision web service, the default address is http://127.0.0.1. If exacqVision Web Server has been configured to use a custom port that port number must appended to the address… Continue reading How to update the exacqVision web server
Do not downgrade Illustra camera firmware on cameras that use iAPI3 interface
Affected Platforms Illustra cameras running firmware that supports the iAPI3 inteface, including the i625 PTZ, i825 Fisheye and 2/3/5 MP Pro series models. Description Do not downgrade the firmware on any Illustra cameras using the iAPI3 interface. This can cause corruption and some iAPI3 requests could return “Internal Server Error” messages. In some cases, video… Continue reading Do not downgrade Illustra camera firmware on cameras that use iAPI3 interface