Description MegaRAID Storage Manager (MSM) has been found to have some exposure to CVE-2021-44228, the Apache Log4j remote code execution vulnerability, see statement from Broadcom Log4j2 Exposure (CVE-2021-44228). It is possible that MSM was installed on your exacqVision NVR even though a RAID controller card is not present. If that is the case MSM can… Continue reading Removing MegaRAID Storage Manager(MSM)
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A-Series Desktop unit with Motherboard H110E1 is rebooting and stuck on the BIOS password page
Issue:- A-series Desktop unit is rebooting and stuck on the BIOS password page, And when checking in the BIOS, the system drive will be missing and needs to reboot to boot up to windows. Resolution:- There is an issue confirmed by the manufacturer that the new sound card that has been added to the A-Series… Continue reading A-Series Desktop unit with Motherboard H110E1 is rebooting and stuck on the BIOS password page
M-Series Embedded exacqVision Client Differences
Description The following is a list of differences that will be found when comparing the exacqVision Client running on an M-Series server and that of the client running on any other machine. Product Embedded exacqVision ClientexacqVision M-Series Solution Important: These differences only apply to the exacqVision Client running on the M-Series itself! If you… Continue reading M-Series Embedded exacqVision Client Differences
exacqVision Enterprise Manager Spare shows status of Failover Locked
Description An ownership issue between EM and a protected server will often result in the status of the spare and protected server showing “Failover Locked”. Product exacqVision Enterprise Manager Steps to Reproduce From the exacqVision Enterprise Manager dashboard select Failover GroupsClick on the Name of the Failover Group Expected Results Spare shows a status of… Continue reading exacqVision Enterprise Manager Spare shows status of Failover Locked
CCure Integration Incorrectly Limited to 256 Devices
Description Updating to exacqVision Server version 22.06.x limits the number of displayed devices to 256 for Ccure Integratations. Product Server 22.06 Steps to Reproduce Update server to 22.06 Go to the integration under Add Security Integrations. Select the integration and notice the amount of devices allowed.For this Example there are no devices connected to the… Continue reading CCure Integration Incorrectly Limited to 256 Devices
Running psmove on Ubuntu Linux
*** INTERNAL USE *** Description The psmove utility was designed to move psfiles to the correct location after a time zone change or if a files time does not match frame times. It will perform a search on all local storage drives, read the PSI file header for the start time, determine if the PSI… Continue reading Running psmove on Ubuntu Linux
Exacq Mobile 3 app OSD Time Stamps Not Properly Displayed
Description Not all on screen display time stamps are displaying correctly on the Exacq Mobile 3 app. Product Exacq Mobile 3 app, version 22.06.5.0 Steps to Reproduce Expected Results You should see time stamps regardless of the orientation of the device. Actual Results If you flip the orientation of the device from vertical , to… Continue reading Exacq Mobile 3 app OSD Time Stamps Not Properly Displayed
A Range of Analog Video is Offset by One or Two BNCs After tDVR8032 Video Capture Card Replacement
Description A range of (16) or (32) analog video inputs are offset on both the exacqVision client and the tDVR Control Center utility (e.g. Camera 33 = VIDEO LOSS; Camera 34 = BNC 35 video; Camera 35 = BNC 36 video; Camera 36 = BNC 37 video; Camera 37 = BNC 38 video; Camera 38… Continue reading A Range of Analog Video is Offset by One or Two BNCs After tDVR8032 Video Capture Card Replacement
Systems MAC Address is Currently Locked Out
Description When attempting to import a license key using the Import From exacq.com option, an error message “This systems’s MAC address is currently locked out.” is displayed. Product exacqVision ClientexacqVision Server Steps to Reproduce From the Configure System page (Configuration > YOUR SERVER > Configure System) select the Import… icon in the License section. Expected… Continue reading Systems MAC Address is Currently Locked Out
Bosch Analytics on Newer FW
Description On newer versions of Bosch FW analytics will not work on Exacq. Bosch FW 7.61 is the latest confirmed working version. Steps to Reproduce Configure analytics on Bosch camera.Add camera to exacq server.Setup analytics event linking. Expected Results Analytics are seen and are able to be setup in event linking Actual Results No analytics… Continue reading Bosch Analytics on Newer FW