ExacqVision Server crash dumps can be found in the server log folder, typically C:\Program Files\exacqVision\Server\logs. The location of ExacqVision Client crash dump files varies based on the operating system. <br> Windows Vista SP 1, Win 7, Win 8, Win 10, Win 11 Windows XP MacOS
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Troubleshooting an eDVR Board
To troubleshoot an eDVR board, complete the following steps: <br>
Are eDVR boards compatible with an LGA 1156 motherboard?
Yes. Exacq has tested compatibility with the following configuration: <br> *Intel Q57TM Micro-ATX motherboard *Two eDVR boards *PCIe 1x Riser <br> At this time, Q57 is the only chipset that is supported for use with the PCIe 1x riser card. <br>
Changing Web Server Default Image Quality (Legacy)
Instructions These instructions only apply to web services 9.4 and earlier. The changes described only affect the default image quality in “simple” mode and this process is not upgrade safe. You must perform this process again each time you upgrade Web Server. <br> <br>
Using Remote Desktop to Manage Windows-based ExacqVision Servers
Remote Desktop allows you to connect to your Windows-based ExacqVision server over a network connection and operate it as if you were using the system directly. This can be especially useful when you want to upgrade the server software. Using Remote Desktop across public networks or the internet introduces many of the same security concerns… Continue reading Using Remote Desktop to Manage Windows-based ExacqVision Servers
Windows Server & Client and OpenLDAP/Kerberos
The following process allows you to configure exacqVision permissions and privileges for accounts that exist on an OpenLDAP/Kerberos server:1. On the OpenLDAP/Kerberos server, ensure that your installed schema includes the following object types: inetOrgPerson (RFC 2798)organization (RFC 2256)krbPrincipalAux (provided by the Ubuntu krb5-kdc-ldap package) And at least 1 of the following opject types: groupOfNames (rfc… Continue reading Windows Server & Client and OpenLDAP/Kerberos
Configuring SSL on an exacqVision Server for Active Directory/LDAP (Windows)
exacqVision 7.2 and higher: Check the box labeled “Use SSL” on the “ActiveDirectory/LDAP” configuration page, then press “Apply”.<br> exacqVision prior to 7.2: This article contains procedures for configuring SSL on exacqVision servers. These steps are necessary if you want Active Directory operations to be made more secure by use of SSL on the exacqVision server.While… Continue reading Configuring SSL on an exacqVision Server for Active Directory/LDAP (Windows)
MacOS & Mac OS X Client and Active Directory/OpenLDAP/Kerberos
Configuration The following process allows you to configure ExacqVision permissions and privileges for accounts that exist on an Active Directory/OpenLDAP/Kerberos (directory) server. NOTE: On a Windows platform, the domain controller must run on Windows Server 2003 operating system or later. If the Active Directory functional level is Windows 2000 or earlier, you must select Password… Continue reading MacOS & Mac OS X Client and Active Directory/OpenLDAP/Kerberos
Firefox will not run on Linux-based exacqVision Server
If you cannot run Mozilla Firefox on a new Linux server, remove the .mozilla directory from the Admin account home folder. To do this, complete the following steps: <br> Log in to Ubuntu as an admin.Open a Terminal window (Start > Accessories > Terminal).Typesudo rm -rf ~/.mozilla.Enter the password for the admin account.Run Firefox. <br>
Replacing an eDVR Board on a Windows-based exacqVision System (Legacy)
The following procedures describe the process for replacing an eDVR board in a Windows-based exacqVision server. If you have an exacqVision server with multiple eDVR boards, complete both procedures; on a single-board system, you can skip directly to the second procedure. NOTE: You must be logged in to Windows as an Adminsitrator to perform these… Continue reading Replacing an eDVR Board on a Windows-based exacqVision System (Legacy)