If an ExacqVision Z-series server (C2SBC-Q Mobo) does not discover audio devices such as speakers and headphones, install the latest Realtek drivers from the following location: https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-software Download Vista, Windows7 Driver (32/64bits) Driver only and follow the on-screen installation instructions. <br>
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Using IQeye Input Triggers
When a digital input is triggered on an IQeye camera, the camera transmits a single alarm to indicate the condition. This means that the triggered state cannot be seen on exacqVision Client’s Trigger Input page. To test IQeye digital inputs, you must use them with Event Linking or Event Monitoring. <br>
exacqVision Client Keyboard Shortcuts
Keyboard ShortcutFunctionAvailable In…F1View context-sensitive online HelpAll exacqVision Client pagesF3Display Find Camera windowLive pageF4Hide/show navigation panelAll exacqVision Client pagesF8Hide/show message bar, date/time bar, and toolbarAll exacqVision Client pagesF11View exacqVision Client in fullscreen modeAll exacqVision Client pagesAlt+EnterCombines F4, F8, and F11 functionalityAll exacqVision Client pagesPage UpZoom in (analog or digital PTZ)Live pagePage DownZoom out (analog or digital… Continue reading exacqVision Client Keyboard Shortcuts
How to export and import server configuration settings
To export and import an exacqVision system configuration and apply it to another exacqVision system, complete the following steps in exacqVision Client: <br> <br> <br> On the system where you would like to import the configuration, complete the following steps in exacqVision Client: <br> <br>
Hard Drive Power on exacqVision EL-SR and EL-IP Systems
EL-SR and EL-ip exacqVision systems were manufactured with hard-drive caddies that contain a power switch starting in October 2011. If it appears that the hard drive in an exacqVision EL-SR or EL-ip system is not functioning even though the system is powered up, look on the front of the system and determine whether a hard… Continue reading Hard Drive Power on exacqVision EL-SR and EL-IP Systems
Pixelated Video on Bosch ONVIF Cameras
If live video from a Bosch ONVIF camera displays pixelization in exacqVision Client, complete the following steps: Browse to the camera’s advanced mode Encoder Profile page.Ensure that IP is selected in the GOP Structure drop-down list.Ensure that the I-frame Distance slider is configured for a low number (10, for example).Ensure that I-frame Quality and P-frame… Continue reading Pixelated Video on Bosch ONVIF Cameras
IQEye Camera Firmware Notes
Currently, exacqVision systems do not support IQEye camera firmware version 3.3/2 on the following series of cameras: IQ732IQ832IQD3xIQM3x <br>
USB Audio on ExacqVision Systems without Onboard Audio
External USB speakers may be connected to an ExacqVision system to transmit audio from ExacqVision Client if the system motherboard does not provide audio. The speakers must be compatible with the operating system, such as Windows 10, Windows 7, or Ubuntu 20.04 Linux. Although third-party USB speakers are not specifically tested/certified for support with ExacqVision… Continue reading USB Audio on ExacqVision Systems without Onboard Audio
Why doesn’t my ExacqVision system capture the exact frame rate configured for my camera?
The Frame Rate setting on the ExacqVision Camera Recording page, or the individual Camera Settings page, is a requested setting; this frame rate is not guaranteed. Although the ExacqVision software is designed to capture every frame that it receives from the camera, the actual recorded frame rate can be reduced by network issues, firmware, scene… Continue reading Why doesn’t my ExacqVision system capture the exact frame rate configured for my camera?
Using External USB DVD Drives with an exacqVision System
External USB DVD drives can be connected to an exacqVision system if they are compatible with the operating system (Windows 7 or Ubuntu 10.04 Linux). Although third-party USB DVD drives are not specifically supported or certified for use with exacqVision systems, Samsung SE-S084D/TSBS and LG GP08NU6B DVD drives have been successfully used for this purpose.… Continue reading Using External USB DVD Drives with an exacqVision System