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Re-installing an exacqVision Capture Card Driver

Important Beginning 12/14/2021 extension of the SSA “Software Subscription Agreement” will be restricted on systems which have an eDVR capture board. In addition, starting with exacqVision Server version 22.06 the XDVPI plugin has been removed and systems where the plugin is present will be blocked from upgrading. In order to either extend the SSA or… Continue reading Re-installing an exacqVision Capture Card Driver

exacqVision Drives Incorrectly Marked as Read Only in Ubuntu Linux

If a hard drive in an Ubuntu Linux-based exacqVision system has an error in its file system, it could be marked as read only. This could cause a failure in the process of storing recorded video. Starting with version 4.9, exacqVision detects whether a drive is read only. To determine whether a hard drive is… Continue reading exacqVision Drives Incorrectly Marked as Read Only in Ubuntu Linux

Supporting HDD SMART Data on Third-party Hardware

When installing ExacqVision Server software, including its System Management plugin on third-party hardware, you should aim to use a RAID controller used in Exacq manufactured systems, which include: If a different controller (or no drive controller) is used, the behavior of the system will vary. SMART data from a drive controller is handled by Smartmontools.… Continue reading Supporting HDD SMART Data on Third-party Hardware

ExacqVision Audit Trail

The ExacqVision Audit Trail tab allows you to view a log of various actions performed by users on an ExacqVision Server via their client connection. The Audit Trail tab is found on the System Information page (click the system name in the site tree to view the page). NOTE: Audit Trail is not available in… Continue reading ExacqVision Audit Trail

Enabling Arecont Extended Motion Detection on exacqVision Systems

Some Arecont IP cameras have an Extended Motion Detection feature that offers more granularity to the motion-detection grid. This feature is supported in exacqVision Server version 4.7.1.27101 and later. To enable the feature for use with exacqVision systems, complete the following steps: Open the camera’s configuration web page.Open the Motion_detector window.Select Enable Extended Motion Detection… Continue reading Enabling Arecont Extended Motion Detection on exacqVision Systems

Configuring exacqVision to Send Text Message Notifications

exacqVision servers can send automated text messages through an e-mail gateway server as configured on the Notifications page. Message and data rates may apply depending on the carrier and contract. To configure a text message notification, complete the following steps: <br> CarrierCountryGateway AddressAT&TUSAnumber@txt.att.net (SMS)AT&TUSAnumber@mms.att.net (MMS)AirtelIndianumber@airtelap.com (SMS)BoostUSAnumber@smsmyboostmobile.com (SMS)ClaroPuerto Riconumber@vtexto.com (SMS)OrangeUKnumber@orange.net (SMS)OrangeNetherlandsnumber@sms.orange.nl (SMS)TIMItalynumber@timnet.com (SMS)T-MobileUSAnumber@tmomail.net (SMS and MMS)T-MobileGermanynumber@t-mobile-sms.de… Continue reading Configuring exacqVision to Send Text Message Notifications

Resolving Port Conflicts with exacqVision

When experiencing network connection or discovery issues, one possibility is that you have more than one service attempting to use the same port number. To further investigate and attempt to resolve exacqVision port conflicts, complete the following steps: Begin by opening the server logs. If you are unable to start the exacqVision Server service or… Continue reading Resolving Port Conflicts with exacqVision

Using Panasonic Input Triggers

When a digital input is triggered on a Panasonic camera, the camera transmits a single alarm to indicate the condition. This means that the triggered state cannot be seen on exacqVision Client’s Trigger Input page. To test Panasonic digital inputs, you must use them with Event Linking or Event Monitoring. < br>

Exporting Video as Domain User with exacqVision Client in Windows

When logged into Windows as a domain user (instead of as a local user), exacqVision Client restricts the locations where video may be exported. An administrative user can export video to any directory or drive, whereas a restricted user can export video only to exacqVision Client’s designated file area. <br> When a Windows system is… Continue reading Exporting Video as Domain User with exacqVision Client in Windows