Category: exacqVision Webservice

2019-03-13 – March 2019 Release Training

Server-side Versioning scheme changedAdditional executables moved to ‘exacqd’ (SCN) – ArchivePI, NetworkStoragePI, SysmgmtPIAxis VMD4 configurationSamsung plugin now supports Video BackfillSamsung sound and object IVA analytics now supported (up to 7)Network configuration work for Ubuntu 18.04, networkdLinux core dumps now in logs folder – Dumps still disabled by default (Internal KB 16376) – Only one dump… Continue reading 2019-03-13 – March 2019 Release Training

2018-09-05 – Quarterly Release Training 9.6

Server 9.6 EdgeStor (Network Loss Recording) – NOT RELATED TO “exacqVision EDGE” – Requires configuration in the camera’s webpage – Requests video stored on Camera’s SD card – Video converted to PS file – Axis and Illustra so far – Not a separate plugin, included as part of the IP Camera plugin. – Video may… Continue reading 2018-09-05 – Quarterly Release Training 9.6

2021-06 June Quarterly Release Training

Forum Q&A https://forum.exacq.com/t/training-q-a-2021-06-june-quarterly-training/166 Client Enhancement – Added option to group camera items by device. #22651Enhancement – Infrastructure updates to search check tree logic. #22684Enhancement – Allow multiple audio streams to be exported with quick export. #22796Enhancement – Added support for connecting directly to SMB shares as a system. #22768Not yet in User ManualServer-side work still… Continue reading 2021-06 June Quarterly Release Training

Web Service upgraded from version 9.2 to 21.06+ on MS Windows operating systems fails to start

Issue: Upgrading the exacqVision Web Service from version 9.2 to version 21.06+ (even using the server bundled package) on Microsoft Windows operating systems will show the web service as upgraded but leave it unable to start. Root Cause: Undetermined. Workaround: After performing the upgrade, uninstall and reinstall the exacqVision Web Service again. Fixed Version: Not… Continue reading Web Service upgraded from version 9.2 to 21.06+ on MS Windows operating systems fails to start

Unable to login through web service as restricted user

Issue This only applies to Start licensed systems. If a restricted user attempts to login to a server through the web service (thin client or Exacq Mobile 3), a login error may be received even when valid credentials are provided. In this case, the exacqVision server does not have any logs indicating failed login attempts.… Continue reading Unable to login through web service as restricted user

Validating Certificate Permissions for SSL and HTTPS on Linux for WebService

In this example using Letsencrypt SSL certificates. The webservice is behind HAProxy and was not been able to successfully configure HAProxy to update Letsencrypt certificates over HTTP. Therefore, I manually updated the certificate. /etc/webservice/tls/server.crt _> /etc/letsencrypt/live/site.com/cert.pem/etc/webservice/tls/server.key -> /etc/letsencrypt/live/site.com/privkey.pem.After updating the certificates, I linked the original to the new certificates in the Letencrypt folder:When I try… Continue reading Validating Certificate Permissions for SSL and HTTPS on Linux for WebService

“No Such Process” Error when Starting or Stopping exacqVision Web Service

When starting or stopping the exacqVision Web Service, an error message could appear stating that there is “no such process.” This can occur if a stale exacqVision Web Service process is running in the background. If this occurs, complete the following steps: Stop exacqVision Web Service by typing the following in Terminal:sudo /usr/local/exacq/webservice/service.sh stopLocate the… Continue reading “No Such Process” Error when Starting or Stopping exacqVision Web Service

Web service running on Linux fails to dewarp cameras

Affected Versions <br> Description In web service 7.6 (Linux only), dewarping of fisheye cameras does not work. These cameras do not show any dewarping options in the web client or Exacq Mobile 3 app. <br> Workaround None <br> Resolution Fixed in exacqVision Web Service 7.6.3