Configuration Getting Started with the exacqVision Client Systems Add Systems Client Settings Joystick Indicators Event Monitoring Groups Maps Views Tours Layouts Enterprise System Web Panels System Information and Logs System Configuration Add IP Cameras – Manual Add IP Cameras – Auto Add IP Cameras – Quick Add Camera Recording Camera Settings Audio Inputs and Outputs… Continue reading exacqVision User Training Videos
Category: exacqVision Webservice
Changing the Logging Level for exacqVision Web Server
Description At times is may be necessary to change the exacqVision Web Server Logging Level. By far the most common usage is changing from the default Error logging level to Debug and then back again. Product exacqVision Web Server Solution In order to assist with troubleshooting exacqVision Web Server issues it is sometimes… Continue reading Changing the Logging Level for exacqVision Web Server
exacqVision Hardening Guide
Description A hardening guide is a supplemental document that is provided alongside installation instructions with a product. Product Solution A hardening guide is a supplemental document that is provided alongside installation instructions with a product. This hardening guide will outline the minimal necessary steps to ensure a secure installation of the product in a customer… Continue reading exacqVision Hardening Guide
2022-03 March Quarterly Release Training
exacqVision Client * Enhancement – Show toast for all web panels that fail cert setting checks. * Enhancement – Added separate archive rate and upload rate fields for archive targets that report them. * Enhancement – Add Enter to the default DCZ joystick profile * Enhancement – Added Select Camera joystick button action * Enhancement… Continue reading 2022-03 March Quarterly Release Training
exacqVision Legacy Software Downloads
Title exacqVision Legacy Software Downloads Description Legacy versions of exacqVision software too include 32-bit, 64-bit, Linux, MacOS, Windows, and Window MSI are available for download. Product exacqVision Client exacqVision Server Edge M-Series exacqVision Web Service exacqVision Enterprise Manager Solution Older versions of exacqVision Server and Client software are available on our… Continue reading exacqVision Legacy Software Downloads
ExacqVision Web Service Fails to get Public URL from Relay Manager
Summary The OpenSSL Certificate from Ubuntu that the relay service utilizes is expired Description Error failed to get public URL from relay manager rpc error: code = Unavailable desc = connection error: desc = “transport: authentication handshake failed: x509: certificate has expired or is not yet valid: current time 2022-02-24T10:19:29-08:00 is after 2021-09-30T14:01:15Z” wfe 32563… Continue reading ExacqVision Web Service Fails to get Public URL from Relay Manager
Does exacqVision Require Microsoft Silverlight?
Summary Microsoft Silverlight was installed on exacqVision Servers as part of Kantech Entrapass Web and has been flagged by vulnerability scans. Description Microsoft Silverlight reached the end of support on October 12, 2021. Product Solution
exacqVision SDK / API and OEM Solution Partner Requests
Title exacqVision SDK / API and OEM Partner Solutions Summary exacqVision SDK & OEM Solutions, we are part of the Connected Partner Program, so all request must first register via the Connected Partner Portal to be considered. Description Exacq Technologies provides integration tools that enable dealers and development partners to rapidly integrate external devices and… Continue reading exacqVision SDK / API and OEM Solution Partner Requests
exacqVision Web Service Configuration Login Failed – Credentials / Password not working
Description Instructions for recovering access to exacqVision Web Service configuration. Product Steps to Reproduce From the exacqVision Web Service landing page select Web Service Configuration Enter username and password and click Login Expected Results Web Service Administration page is displayed Actual Results Message “Login failed. This attempt has been logged.” Solution exacqVision Web Service… Continue reading exacqVision Web Service Configuration Login Failed – Credentials / Password not working
Thin Client Maps do not produce an image when cycling through the different maps
Starting at 21.06 version of Web Service we found that using maps that have children with links to cameras from more than one server can trigger this behavior. Example:If cycling through your list of maps the screens would not load and produce a black image. Sometimes the screens would load but would only show a… Continue reading Thin Client Maps do not produce an image when cycling through the different maps