ExacqVision Server Bug Fix – Fixed PTZ preset administration for custom users to create presets for analog cameras (AESW-4357) Bug Fix – Fixed monitoring RAID background tasks, like consistency checks and background initialization (AESW-4387) Bug Fix – Fixed reporting incorrect RAM, was displaying MB instead of GB (AESW-2498) Bug Fix – actipi – Reduce metadata… Continue reading 2023-03 March Quarterly Release Training
Category: exacqVision Webservice
Browser Thin Client Output Trigger Not Staying On
Description When you activate the soft trigger on the thin client it stays on for about 10 seconds then turns off and on again automatically. Product exacqVision WebServer / Thin Client Version Issue was confirmed on 21.12 and 22.09, but may exist on other versions. Solution This will be resolved in version 23.03 of the… Continue reading Browser Thin Client Output Trigger Not Staying On
exacqVision Web Server Black Screen Troubleshooting
Description Troubleshooting steps to try when Exacq Mobile 3 or exacqVision Browser/Thin Client returns blank black screens instead of live video. Product Steps to Reproduce Expected Results Actual Results Possible Solution Pro Tip With the permission of the Integrator/Customer create a temporary user which will allow you to test both the Web Browser/Thin and Mobile… Continue reading exacqVision Web Server Black Screen Troubleshooting
2022-12 September Quarterly Release Training
ExacqVision Server Bug Fix – Fixed issue preventing archiving of analog video to Cloud Drive Bug Fix – Motion Detection not working on Holis cameras Bug Fix – Corrected issue setting NTP server for illustra3pi and illustramultipi camera plugins Bug Fix – Fixed issue with missing frames from PTZ cameras causing image tearing in recorded… Continue reading 2022-12 September Quarterly Release Training
WFE Logs Growing Unexpectedly Large
Description The WFE log file was]observed to be 30 GB and was filling the OS partition Product exacqVision Web Server v21.06 Solution For reference the WFE Log File Locations are: Linux Windows Fully purge the exacqVision Web Server softwareVerify the exacqVision Web Server install folder has been removedReinstall exacqVision Web ServerWFE file sizes should then… Continue reading WFE Logs Growing Unexpectedly Large
ExacqVision Web Server 22.09.0 Searches Return Black Screen
Description Web Service running 22.09.0 can experience an issue where searches from the web can return a black screen and then become stuck in that state. The web service must be restarted to clear the issue, but it will likely reoccur. Product ExacqWebService 22.09.0 Solution Update to exacqVision Web Server 22.09.1 or higher See exacqVision… Continue reading ExacqVision Web Server 22.09.0 Searches Return Black Screen
Installer Not Signed or The Signature is Corrupt or Invalid
Description If the DigiCert Trusted Root G4 Certificate is missing, exacqVision Software updates downloaded from exacq.com or initiated within exacqVision Client, will report a signature error. Products Steps to Reproduce Expected Results Actual Results Solution
2022-09 September Quarterly Release Training
*There appears to have been a slight bug in the presentation recording where the video recording did not capture the videos being played on the screen. The links below will provide access to the PowerPoint file and individual demonstration videos. ExacqVision Server Bug Fix – Removed limit of 256 devices displayed for Access Control plugins,… Continue reading 2022-09 September Quarterly Release Training
Can the Web Server run on an Exacq NVR
Yes, All of the NVR’s we provide allow the use of the Web Services to run on that local machine. There are exceptions to this with the different hardware we provide. There are scenarios that might impede the performance on any Operating System, given the work load or use case for said machine. One example… Continue reading Can the Web Server run on an Exacq NVR
exacqVision Web Service Development Release Notes
Public Development