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ExacqVision Webservice Windows Legacy Versions

{2023}

Q2 2023-06-15 ev-WebService-Windows^Version 23.06.2.0^https://cdnpublic.exacq.com/23.06/exacqVisionWebService_23.06.2.0_x86.exe^27 June 2023^70.5MB,

Q1 2023-03-15 ev-WebService-Windows^Version 23.03.1.0^https://cdnpublic.exacq.com/23.03/exacqVisionWebService_23.03.1.0_x86.exe^16 March 2023^70.3MB,

{2022}

Q4 2022-12-15 ev-WebService-Windows^Version 22.12.1.0^https://cdnpublic.exacq.com/22.12/exacqVisionWebService_22.12.1.0_x86.exe^9 January 2023^70.3MB,

Q3 2022-09-15 ev-WebService-Windows^Version 22.09.1.0^https://cdnpublic.exacq.com/22.09/exacqVisionWebService_22.09.1.0_x86.exe^6 October 2022^70.4MB,

Q2 2022-06-15 ev-WebService-Windows^Version 22.06.0.0^https://cdnpublic.exacq.com/22.06/exacqVisionWebService_22.06.0.0_x86.exe^2 June 2022^70.3MB,

Q1 2022-03-15 ev-WebService-Windows^Version 22.03.1.0^https://cdnpublic.exacq.com/22.03/exacqVisionWebService_22.03.1.0_x86.exe^10 March 2022^70MB,

{2021}

Q4 2021-12-15 ev-WebService-Windows^Version 21.12.1.0^https://cdnpublic.exacq.com/21.12/exacqVisionWebService_21.12.1.0_x86.exe^3 February 2022^69.9MB,

Q3 2021-09-15 ev-WebService-Windows^Version 21.09.0.0^https://cdnpublic.exacq.com/21.09/exacqVisionWebService_21.09.0.0_x86.exe^25 August 2021^69.7MB,

Q2 2021-06-15 ev-WebService-Windows^Version 21.06.3.0^https://cdnpublic.exacq.com/21.06/exacqVisionWebService_21.06.3.0_x86.exe^19 July 2021^67.8MB,

Q1 2021-03-15 ev-WebService-Windows^Version 21.03.3.0^https://cdnpublic.exacq.com/21.03/exacqVisionWebService_21.03.3.0_x86.exe^10 March 2021^67.8MB,

{2020}

Q4 2020-12-15 ev-WebService-Windows^Version 20.12.2.0^https://cdnpublic.exacq.com/20.12/exacqVisionWebService_20.12.2.0_x86.exe^10 December 2020^67.3MB,

Q3 2020-09-15 ev-WebService-Windows^Version 20.09.1.0^https://cdnpublic.exacq.com/20.09/exacqVisionWebService_20.09.1.0_x86.exe^8 September 2020^67.5MB,

Q2 2020-06-15 ev-WebService-Windows^Version 20.06.5.0^https://cdnpublic.exacq.com/20.06/exacqVisionWebService_20.06.5.0_x86.exe^26 June 2020^67.1MB,

Q1 2020-03-15 ev-WebService-Windows^Version 20.03.2.0^https://cdnpublic.exacq.com/20.03/exacqVisionWebService_20.03.2.0_x86.exe^5 March 2020^66.4MB,

{2019}

Q4 2019-12-15 ev-WebService-Windows^Version 19.12.2.0^https://cdnpublic.exacq.com/19.12/exacqVisionWebService_19.12.2.0_x86.exe^9 December 2019^65.9MB,

Q3 2019-09-15 ev-WebService-Windows^Version 19.09.4.0^https://cdnpublic.exacq.com/19.09/exacqVisionWebService_19.09.4.0_x86.exe^9 October 2019^65.7MB,

Q2 2019-06-15 ev-WebService-Windows^Version 19.06.4.157118^https://cdnpublic.exacq.com/19.06/exacqVisionWebService_19.06.4.157118_x86.exe^7 June 2019^65.8MB,

Q1 2019-03-15 ev-WebService-Windows^Version 19.03.3.152166^https://cdnpublic.exacq.com/19.03/exacqVisionWebService_19.03.3.152166_x86.exe^28 February 2019^51.5MB,

{2018}

Q4 2018-12-15 ev-WebService-Windows^Version 9.8.4.149166^https://cdnpublic.exacq.com/9.8/exacqVisionWebService_9.8.4.149166_x86.exe^10 December 2018^50.7MB,

Q3 2018-09-15 ev-WebService-Windows^Version 9.6.7.145949^https://cdnpublic.exacq.com/9.6/exacqVisionWebService_9.6.7.145949_x86.exe^23 October 2018^49.4MB,

Q2 2018-06-15 ev-WebService-Windows^Version 9.4.3.137684^https://cdnpublic.exacq.com/9.4/exacqVisionWebService-9.4.3.137684.exe^11 July 2018^52.5MB,

Q1 2018-03-15 ev-WebService-Windows^Version 9.2.0.127940^https://cdnpublic.exacq.com/9.2/exacqVisionWebService-9.2.0.127940.exe^1 March 2018^51.5MB,

{2017}

Q4 2017-12-15 ev-WebService-Windows^Version 9.0.3.124620^https://cdnpublic.exacq.com/9.0/exacqVisionWebService-9.0.3.124620.exe^8 January 2018^49.8MB,

Q3 2017-09-15 ev-WebService-Windows^Version 8.8.1.118913^https://cdnpublic.exacq.com/8.8/exacqVisionWebService-8.8.1.118913.exe^6 September 2017^59.4MB,

Q2 2017-06-15 ev-WebService-Windows^Version 8.6.3.116175^https://cdnpublic.exacq.com/8.6/exacqVisionWebService-8.6.3.116175.exe^12 July 2017^58MB,

Q1 2017-03-15 ev-WebService-Windows^Version 8.4.3.111614^https://cdnpublic.exacq.com/8.4/exacqVisionWebService-8.4.3.111614.exe^29 March 2017^62.8MB,

{2016}

Q4 2016-12-15 ev-WebService-Windows^Version 8.2.2.107285^https://cdnpublic.exacq.com/8.2/exacqVisionWebService-8.2.2.107285.exe^13 December 2016^61.6MB,

Q3 2016-09-15 ev-WebService-Windows^Version 8.0.6.105408^https://cdnpublic.exacq.com/8.0/exacqVisionWebService-8.0.6.105408.exe^4 November 2016^58.2MB,

Q2 2016-06-15 ev-WebService-Windows^Version 7.8.2.97826^https://cdnpublic.exacq.com/7.8/exacqVisionWebService-7.8.2.97826.exe^6 June 2016^64.5MB,

Q1 2016-03-15 ev-WebService-Windows^Version 7.6.4.94391^https://cdnpublic.exacq.com/7.6/exacqVisionWebService-7.6.4.94391.exe^30 March 2016^50.9MB,

{2015}

Q4 2015-12-15 ev-WebService-Windows^Version 7.4.3.89785^https://cdnpublic.exacq.com/7.4/exacqVisionWebService-7.4.3.89785.exe^11 December 2015^42.4MB,

Q3 2015-09-15 ev-WebService-Windows^Version 7.2.7.86974^https://cdnpublic.exacq.com/7.2/exacqVisionWebService-7.2.7.86974.exe^19 October 2015^39.3MB,

Q2 2015-06-15 ev-WebService-Windows^Version 7.0.2.81005^https://cdnpublic.exacq.com/7.0/exacqVisionWebService-7.0.2.81005.exe^10 June 2015^30.6MB,

Q1 2015-03-15 ev-WebService-Windows^Version 3.12.4.76544^https://cdnpublic.exacq.com/WSM-3.12/exacqVisionWebService-3.12.4.76544.exe^13 March 2015^29.3MB,

{2014}

Q4 2014-12-15 ev-WebService-Windows^Version 3.10.4.72058^https://cdnpublic.exacq.com/WSM-3.10/exacqVisionWebService-3.10.4.72058.exe^9 December 2014^27.3MB,

Q3 2014-09-15 ev-WebService-Windows^Version 3.8.2.67295^https://cdnpublic.exacq.com/WSM-3.8/exacqVisionWebService-3.8.2.67295.exe^11 September 2014^21.8MB,

Q2 2014-06-15 ev-WebService-Windows^Version 3.6.3.63208^https://exacq.com/reseller/WSM-3.6/exacqVisionWebService-3.6.3.63208.exe^30 June 2014^21.4MB,

Q1 2014-03-15 ev-WebService-Windows^Version 3.4.7.58315^https://exacq.com/reseller/WSM-3.4/exacqVisionWebService-3.4.7.58315.exe^7 April 2014^18.6MB,

{2013}

Q4 2013-12-15 ev-WebService-Windows^Version 3.2.6.54677^https://exacq.com/reseller/WSM-3.2/exacqVisionWebService-3.2.6.54677.exe^6 February 2014^17.5MB,

Q3 2013-09-15 ev-WebService-Windows^Version 3.0.3.48183^https://exacq.com/reseller/WSM-3.0/exacqVisionWebService-3.0.3.48183.exe^17 September 2013^14.3MB,

Q2 2013-06-15 ev-WebService-Windows^Version 2.10.1.43454^https://exacq.com/reseller/WSM-2.10/exacqVisionWebService-2.10.1.43454.exe^11 June 2013^14.8MB,

Q1 2013-03-15 ev-WebService-Windows^Version 2.8.1.39203^https://exacq.com/reseller/WSM-2.8/exacqVisionWebService-2.8.1.39203.exe^13 March 2013^13.8MB,

Categories
Knowledge Support Cloudvue exacqVision EDGE Support exacqVision Enterprise exacqVision Client exacqVision Server exacqVision Mobile exacqVision Webservice Categories exacqVision Hardware Products exacqVision Integrations

Creating Documentation Tickets in Jira

New Documentation Request workflow. This applies to User Manuals, QSG’s, Integration Guides, etc…

In Jira, we can create a new ticket and set Project to Technical Communications (TCOM).

Required Fields:

  • Issue type will normally be “Enhancement”
  • Under Description:
    • Product – leave default option
    • Set Component to “Exacq”
    • Summary – as needed
    • Description – as needed
    • Set Priority – as needed
  • Under Resolution:
    • Set Label to “Documentation”

After creation assign it to Jack Murphy if it doesn’t happen automatically.

Categories
exacqVision Enterprise Windows exacqVision Enterprise Linux Knowledge Support exacqVision Enterprise Support exacqVision Client exacqVision Server exacqVision Webservice

Outbound Connections tab in Client shows intermittent disconnecting then connecting

Some servers connecting to Integrator Services Portal or Enterprise Manager may show disconnected on outbound connections tab, then connected, and then disconnect again intermittently.

Product 

ExacqVision Server software
ExacqVision Client software

Steps to Reproduce 

  • Connect the ExacqVision server to ISP or EM via the outbound connections tab in the Enterprise section or Configure System section of the ExacqVision Client software.

Expected Results 

Status should remain “Connected”

Actual Results 

Status will show “Connected”, then momentarily show “disconnected”, then back to “Connected”, continuously cycling through these statuses.

Solution

  1. Observe if streampi.xml lists the MAC address for SerialNumber value & shows “unknown” as ModelNumber value (if it doesn’t, could be a different issue).
  2. Remove server from ISP or EM instance and restart ALL EM services.
  3. Remove entry from outbound connections tab in client for this server
  4. Edit streampi.xml to reflect proper original values for both SerialNumber and ModelNumber and save the changes.
  5. Restart ExacqVision Server service
  6. Add server back to ISP/EM instance as outbound connection with proper serial number to match what is in streampi.xml (HAS to be SerialNumber).  
  7. Click on server details > edit > verify proper serial number is listed. If this is not the proper value ( this may show a different value than what you would expect to see for this server), change it to proper serial number and save the changes.
  8. Add EM/ISP instance back to outbound connections tab of client.
  9. Restart ExacqVision Webservice service.
  10. Await “Connected” status to verify resolution.
Categories
Knowledge Support Technical Advisory Bulletins exacqVision EDGE Support exacqVision Enterprise exacqVision Client Other exacqVision Server exacqVision Mobile exacqVision Webservice exacqVision Hardware Products exacqVision Integrations

Support procedure for reporting newly discovered cyber security vulnerabilities in Exacq Software 

This document will outline the procedures expected from Exacq Support staff in the event of discovering a previously unreported security vulnerability in an exacqVision product.

Product 

Any exacqVision product

Procedure:

  1. Verify the vulnerability has not already been properly reported at: https://www.johnsoncontrols.com/cyber-solutions/security-advisories
  2. Email the GPS (Global Product Security) team at: productsecurity@jci.com
    • Provide vulnerability analysis in this email and any relevant links
    • Provide customer details and contact information in this email
    • Provide software product and software versions in this email
    • CC the customer on the email
  3. Inform the customer you have notified the appropriate team (GPS) and will be closing the Support ticket.

Our Global Product Security team will then be responsible for following up with this customer and resolving vulnerability.

<br>

Categories
Knowledge Support Video Library Release Notes Demo Support exacqVision Enterprise Other exacqVision Client exacqVision Server exacqVision Webservice Categories Products

2023-06 June Quarterly Release Training

ExacqVision Server

Bug Fix – Fixed excessive Archiving status messages (AESW-4989)

Bug Fix – Debian installer no longer enabled eventpi by default

Bug Fix – Fixed issue capturing all metadata when multiple events are sent as one alarm

Bug Fix – Ensure eventpi database is purged after server reboot

Bug Fix – Fixed connection status problem from Axis cameras with older firmware

Bug Fix – Prevent needing to restart client after adding Axis body worn camera system, caused by receiving cert before configuration (AESW-3445)

Bug Fix – Fixed potential streaming issue from Exacq’s RTSP Server resulting in gaps (AESW-5251)

Bug Fix – Fixed problem where time triggers were not firing on some days (AESW-4573)

Bug Fix – Fixed socket crash from Bosch intrusion plugin (AESW-5105)

Bug Fix – Fixed a problem with stale metadata for Illustra3 and Illustramulti plugins

Bug Fix – Restart the SSL session and restart metadata on error 94 from Illustra3 and Illustramulti plugins (AESW-4574)

Bug Fix – Corrected issue with missing codecs from Panasonic camera plugin causing them to default to JPEG (AESW-631)

Bug Fix – Fixed issue with motion issues on some Panasonic cameras (AESW-4794)

Bug Fix – Fixed problem with issue making settings changes to Panasonic multisensor (AESW-4562)

Enhancement – Improvements made to search results returned for audio/video events

Enhancement – Improved loading time of eventpi

Enhancement – Cameras previous detected as Samsung are now detected as Hanwha Vision
(AESW-5539, AESW-5538)

Enhancement – Added Hanwha Vision option (AESW-5189)

Enhancement – Integration of WiseAI analytics from Hanwha

Enhancement – Enhanced camera discovery for new Illustra Flex Dual Sensor camera (AESW-5541)

Enhancement – Server installer no longer checks Illustrapi or Illustraflexpi for install by default

Enhancement – Changed the reported name to “Illustra Multisensor”

Enhancement – Added legacy tag to Illustrapi and Illustraflexpi

Enhancement – Added support for Axis “Optics Control” autofocus (AESW-2649)

Enhancement – Added support for Bosch “RuleEngine” analytics (AESW-1326)

ExacqVision Client

Bug Fix – wxWidgets version upgrade
New installs, not upgrades, automatically select dark or light theme based on the OS theme and prevent user changes
(AESW-5146)

Enhancement – Copy selected camera information when adding a new camera
If camera is highlighted in IP Cameras List on the Add Cameras page when the New button is clicked, the Device Type field will automatically populate with the same as that which was highlighted saving time from selecting from Device Type list.
(AESW-5855)

ExacqVision Web Service

Bug Fix – Updated nvrg version to fix group type retrieval, fixes issue with group items (AESW-3340)

Bug Fix – Updated nvrg version to fix a soft trigger bottleneck, fixes issue where triggers from web or mobile client resulted in status flickering between ‘Alarm’ and ‘Normal’ in Desktop Client. (AESW-3816)

ExacqVision Enterprise Manager

Bug Fix – Improved logging for DynamicDNS files for Integrator Service Portal (AESW-5897)

<br>

Categories
Knowledge Support Support exacqVision Webservice Categories Products

Alarm Output Soft triggers on Thin Client triggering on and off automatically

Description

When a Alarm Output Soft Trigger is enabled in the thin client it triggers on and off every 10 seconds automatically.

Product 

Exacq Thin Client

Exacq Web Service

Steps to Reproduce 

  • Setup an alarm output to a soft trigger on exacq
  • Access this soft trigger on the thin client
  • Enable the soft trigger

Expected Results 

Alarm stays on until it is turned off

Actual Results 

The alarm flicks to off every 10 seconds

Solution

This issue is resolved in exacq web service 23.03

Categories
Knowledge Support exacqVision Enterprise Support exacqVision Webservice

EM server can’t update the web service and showing “Remote Restriction”

Description

When connecting the web service to the EM server, The EM server can connect to the web service. However, it can’t push an update to it or remotely administrate the web service and keeps going back and force between “Remote Restriction” and “Running

Solution

This issue has been fixed on Enterprise Manager Version 23.03.103 or above

The EM ver 23.03.103 can be downloaded Here

Categories
Knowledge Support Configuration Support exacqVision Webservice Categories Products

Creating a Self-Signed SSL Certificate

Before Beginning…

  • Self-signed certificates are NOT secure. It is recommended to use Let’s Encrypt (configurable via the web service UI) if you do not wish to pay for the cost of a trusted HTTPS certificate.
  • A self-signed certificate allows you to use a web browser, but does not work with mobile devices. Only trusted third-party certificates work with mobile devices.
  • This document assumes that ExacqVision Web Service 3.0 or later has been installed with the default settings.

Requirements

You will need the OpenSSL program to create a self-signed certificate. The method of obtaining this program varies based on the operating system used.

  • Linux – OpenSSL is included by default on all modern Ubuntu distributions. If for any reason it is not, run:
    sudo apt-get install openssl
    in a Terminal window and follow the prompts.
  • Windows – The easiest way is to obtain a pre-compiled executable from SourceForge:
    1. Navigate to http://gnuwin32.sourceforge.net/packages/openssl.htm
    2. Under the ‘Download’ section, click the link labeled ‘Zip’ beside the row labeled ‘Binaries’.
    3. After downloading, extract (unzip) the contents of this file.
    4. The executables extracted may then be run independently without installation. OpenSSL.exe is located within the ‘bin’ folder of the extracted Zip file contents. The following procedures explain how to continue.

Note: A certificate generated on either platform will work on the other
(i.e.- a certificate generated using openssl on Linux can be used with a Windows web service).

Windows Procedure

  1. Open a CMD window.
  2. Navigate into the unzipped directory, then into the ‘bin’ directory in which the recently extracted OpenSSL executable resides.
  3. Create a self-signed certificate by typing the following:
    openssl.exe req -new -x509 -sha256 -days 365 -nodes -out server.crt -keyout server.key -config ..\share\openssl.cnf
  4. When running this command you will be prompted to enter several fields. Answer the questions according to your needs. COMMON NAME should be the IP address or FQDN that you use to access your ExacqVision Web Service (www.domain.com).
  5. Place the resulting files (server.crt, server.key) according to your ExacqVision Web Service version:
    • 8.4 and above: Use the web service configuration interface to configure HTTPS using the generated files.
      1. Log in to your Web Service Configuration page
      2. Expand the Configuration menu
      3. Click HTTPS
      4. Click Configure
      5. Select External and import your generated .crt and .key files.
      6. Apply the changes
      7. Click the link to restart the web service
    • 3.0 to 8.2: use the file explorer and CMD
      1. place the files in the following directory
        C:\Program Files[ x86 ]\exacqVision\WebService\Apache\conf
      2. Using CMD, stop the web service: net stop webservice
      3. Using CMD, start the web service: net start webservice

Linux Procedure

  1. Open a Terminal window
  2. Create a self-signed certificate by entering the following command:
    openssl req -new -x509 -sha256 -days 365 -nodes -out server.crt -keyout server.key
  3. When running this command you will be prompted to enter several fields. Answer the questions according to your needs. COMMON NAME should be the IP address or FQDN that you use to access your ExacqVision Web Service (www.domain.com).
  4. Place the resulting files (server.crt, server.key) according to your ExacqVision Web Service version:
    • 8.4 and above: Use the web service configuration interface to configure HTTPS using the generated files.
      1. Log in to your Web Service Configuration page
      2. Expand the Configuration menu
      3. Click HTTPS
      4. Click Configure
      5. Select External and import your generated .crt and .key files. Apply the changes
      6. Click the link to restart the web service
    • 3.0 to 8.2: use the file explorer and Terminal
      1. place the files in the following directory
        /etc/evapache
      2. Using Terminal, restart the web service:
        sudo /usr/local/exacq/webservice/service.sh restart
Categories
Video Library Knowledge Support Demo Release Notes Support exacqVision Enterprise Other exacqVision Client exacqVision Server Categories exacqVision Webservice Products exacqVision Integrations

2023-03 March Quarterly Release Training

ExacqVision Server

Bug Fix – Fixed PTZ preset administration for custom users to create presets for analog cameras (AESW-4357)

Bug Fix – Fixed monitoring RAID background tasks, like consistency checks and background initialization (AESW-4387)

Bug Fix – Fixed reporting incorrect RAM, was displaying MB instead of GB (AESW-2498)

Bug Fix – actipi – Reduce metadata channel reconnects for cameras with S3L chips, this caused cameras to stop recording after a while (AESW-4327)

Bug Fix – illustramultipi – Fixed ability to enable motion zones per sensor, accommodated changed to camera firmware (AESW-4456)

Bug Fix – illustramultipi – Fixed direct input/output triggers, fixed output numbering that was preventing trigger status from updating (AESW-3474)

Bug Fix – onvifnvcpi – Fixed motion issues with AVCostar-Contera (AESW-4464)

Bug Fix – onvifnvcpi – Increased maximum SOAP read size to accommodate Clinton encoders, see Enhancements (AESW-3474)

Enhancement – Modified all emissions from eventpi and notifypi to use separated IDs rather than compressed IDs, fixed in part, this is an enhancement to affect problems with searching the event database with very large amounts of records (AESW-3333)

Enhancement – Added camera detection of several Illustra Standard cameras to be discovered as Illustra3
(AESW-1668)

Enhancement – axispi – Added support for color metadata (AESW-1725)
Only vehicle color is currently provided by Axis

Enhancement – illustra3, illustramultipi – Added support for “final color” (AESW-2850, AESW-2844)

Enhancement – samsungpi – Added support for Area Zoom (AESW-4003)

Enhancement – onvifnvcpi – Added support for Advidia cameras (AESW-3521)

Enhancement – onvifnvcpi – Added support for Clinton Electronics encoder (AESW-2489)

ExacqVision Client

Bug Fix – Don’t reorder keywords when building conditions panel tree
Ensures ‘Upper Clothing Color’ is listed above ‘Lower Clothing Color’ in Filters (AESW-4502)

Bug Fix – Allow live analytic keyword colors to be processed before bounding boxes (AESW-4458)

Bug Fix – Fixed an issue with display of multiple trigger events (AESW-3861)

Bug Fix – Fixed issue saving image from Live view where OSD background color was removed from the saved image (AESW-4277)

Enhancement – Support for “final color”, choose search type based on “final color” (AESW-3345)

ExacqVision Web Service

Bug Fix – Updated nvrg version to fix group type retrieval (AESW-3340)

Bug Fix – Updated nvrg version to fix a soft trigger bottleneck (AESW-3816)

Enhancement – Disabled search playback in browser client until buffer threshold is reached (AESW-3622)

Enhancement – Enabled ability to detect an invalid session in browser client (AESW-3621)

ExacqVision Enterprise Manager

Bug Fix – Removed architecture change logic from NSIS (AESW-491)

Bug Fix – Support added for Windows authentication login for MS-SQL (AESW-3378)

Illustra

Enhancement – New Pro Gen4 6.0 firmware adds new Object Classes
Trolley, Backpack, Handbag, Suitcase

Enhancement – Improved face detection

Enhancement – “Final color” sent after object tracked leaves FOV

Categories
Knowledge Support Support Categories exacqVision Webservice Products

Browser Thin Client Output Trigger Not Staying On

Description 

When you activate the soft trigger on the thin client it stays on for about 10 seconds then turns off and on again automatically.

Product 

  • exacqVision WebServer / Thin Client

Version

Issue was confirmed on 21.12 and 22.09, but may exist on other versions.

Solution

This will be resolved in version 23.03 of the web service
AES-217