Setting up a secure ESM instance to see video with a configured web service

Product Note: As of version 5.12, ESM no longer utilizes a Web Service to directly stream live video.  The instructions below only apply to version 5.10 and lower. Description Setting up a secure ESM to see video with a configured exacqVision Web Service. <br> How to set up a certificate for Web Service If your… Continue reading Setting up a secure ESM instance to see video with a configured web service

Disable or Uninstall exacqVision Web Service

Description If you are not using the exacqVision Web Service and for cybersecurity reasons want to disable, you can either uninstall it or disable it from starting. <br> How to Disable the Web Service Windows Start -> Programs -> exacqVision Web Service -> Set exacqVision Web Service to start manually. Or Open Windows Services by… Continue reading Disable or Uninstall exacqVision Web Service

Settings for motion detection sensitity on Samsung cameras may appear different when deleting and re-adding camera

Description exacqVision displays a value 1-100 for motion sensitivity. The camera itself only uses a 1-10 scale. When the user sets the sensitivity to 23, the actual value maps to 2, but the GUI still displays 23. If the camera is deleted and re-added, the sensitivity would display 20, rather than 23. <br>

How to update the exacqVision web server

Updating exacqVision Web Server version via Web Service Configuration Open your web browser and navigate to your exacqVision web server. <br> NOTE: If accessing from the computer hosting the exacqVision web service, the default address is http://127.0.0.1.  If exacqVision Web Server has been configured to use a custom port that port number must appended to the address… Continue reading How to update the exacqVision web server

How to disable TLS version 1.0 in the exacqVision web service – LEGACY

Applicable Versions This document now applies only to exacqVision Web service 8.8 and earlier. Beginning with version 9.0, the web service no longer uses Apache. If you need to disable TLS 1.0 we recommend the use of a web service gateway. The steps in configuring a web service gateway are detailed in Configuring Nginx or… Continue reading How to disable TLS version 1.0 in the exacqVision web service – LEGACY

Axis fisheye camera dewarping and the exacqVision Web Service

Only supported on Ubuntu 12.04, Ubuntu 14.04, Windows 7, 8, and Windows Server 2010.These instructions are dependent upon your system supporting OpenGL 3.0 or higher. WINDOWS On an exacqVision Server, change the Operating System to automatically login to “admin” following the instructions in KB 45061.Place the attached webservice_fisheye_fix.bat file into your auto-login user’s Desktop.Use the Windows Task Scheduler… Continue reading Axis fisheye camera dewarping and the exacqVision Web Service

Dewarping of Axis hemispheric cameras does not work through web service

Affected platforms exacqVision web service 7.4 <br> Symptom The Axis dewarping library uses OpenGL and therefor will not work when launched as a Windows service or without access to X Windows in Linux. <br> Workaround Run the webservice as an application rather than a service. In Windows:1. Start => Run cmd enter2. Run the command… Continue reading Dewarping of Axis hemispheric cameras does not work through web service

Weblink keyword missing in email notification due to version incompatibility

Affected platforms exacqVision Server 6.8 or earlierexacqVision Web Service 7.2 or later <br> Symptom If the web service is 7.2 or later while the exacqVision Server is 6.8 or prior and the notification profile configuration contains a {weblink} keyword, the email received will not contain a proper link to the web service. <br> Workaround Update the… Continue reading Weblink keyword missing in email notification due to version incompatibility

How to disable all logging in the web service

Description Note: This KB contains the information found in KB 24844, as well as additional information.Based on a customer request ,the following steps document how to disable all logging in Apache: Use a text editor to open the Apache configuration file.– Windows: C:\Program Files (x86)\exacqVision\WebService?\Apache\conf\httpd.conf.– Linux: /etc/evapache/httpd.confFind the following line in the Access log– CustomLog… Continue reading How to disable all logging in the web service