Category: exacqVision Webservice

Web Service event monitoring information not provided

Description Retrieving event monitoring information from the web service is broken in 8.4. Currently, requests to eventmonitoring.web will return an empty profile list, independent of any configured event monitoring profiles. Note: This directly affects the registration and receiving of push notifications in mobile. <br> Version Introduced <br> Platform Web Service / All <br> Steps to reproduce <br>… Continue reading Web Service event monitoring information not provided

Web service rendered unresponsive if push notifications cannot reach AWS

Affected platforms Web Service 7.2.0, 7.2.1 <br> Symptom In the 7.2.0 release candidate of web service, if the machine the web service is running on does not have access to Amazon Web Services (AWS) for push notifications, the web service will crash on start. In the 7.2.1 release candidate of web service, if the machine… Continue reading Web service rendered unresponsive if push notifications cannot reach AWS

Motherboard audio continues to play even after disabling the audio channel

Description Audio coming from outputs on motherboard continues to play even after disabling the audio channel. <br> Affected platforms exacqVision Server 5.8 to 7.2.3 <br> Symptom Motherboard audio continues to play the buffered sound on the output port even after the port is disabled from exacqVision client. <br> Workaround Restart the exacqVision service <br> Resolution… Continue reading Motherboard audio continues to play even after disabling the audio channel

Update web service for Apache httpoxy vulnerabilities

Description The version of Apache embedded in the web service has been found to expose a security vulnerability, known as “httpoxy” (technical details: ​CVE-2016-5387). This vulnerability can be avoided by changing the configuration of Apache. <br> Version Introduced 2.3.9 <br> Platform Web Service / All <br> Work Around Open the evApache httpd.conffile for editingWindows: C:\Program Files\exacqVision\WebService\evApache\conf\httpd.confLinux: /etc/evapache/httpd.confFind and change… Continue reading Update web service for Apache httpoxy vulnerabilities

Low framerates when using web sockets with high res video

Description In the web service, as the source resolution of a camera grows, the ability to quickly stream frames is reduced. This is particularly noticeable with cameras of 1080p resolution or higher. When this issue occurs, video will start displaying at extremely slow frame rates and, when switching to a larger layout, some video will… Continue reading Low framerates when using web sockets with high res video

Servers are able to be enabled if Web Service initialization fails

Description When connecting to a web service whose initialization fails, all servers should be disabled. <br> Version Introduced 8.0 <br> Platform All <br> Steps to reproduce Add a web service that causes initialization to fail. <br> Expected result The enable toggles for each server on the web service is disabled. <br> Actual result The enable… Continue reading Servers are able to be enabled if Web Service initialization fails

Toggling a Web Service Connection Multiple Times Can Cause Failed Initialization

Description Enabling and then Disabling a Web Service multiple times within Exacq Mobile 3 during the connection process can prevent the servers from being retrieved. <br> Version Introduced <br> Platform Mobile-All <br> Steps to reproduce <br> Expected result The Server List is displayed <br> Actual result The Text ‘Unable to retrieve servers’ is displayed <br>… Continue reading Toggling a Web Service Connection Multiple Times Can Cause Failed Initialization

Pressing the Web Service Edit Dialog Apply button twice make the Apply button unable to be clicked

Description After attempting to add an already added web service if the Apply button is clicked twice it will be unable to be clicked again until all the text is removed from the input. <br> Version Introduced Exacq Mobile 3, version 8.0.0 <br> Platform Mobile-All <br> Steps to reproduce <br> Expected result The Apply Button… Continue reading Pressing the Web Service Edit Dialog Apply button twice make the Apply button unable to be clicked

Server-side digital PTZ is not restored on resume

Description When reopening the Exacq Mobile 3 app, the previously set cameras are reloaded into the live page. During this process, server-side digital PTZ (dewarp) is not restored, leaving the camera in the default state. Note: This is for server-side digital PTZ only (i.e. dewarp only). Pinch-to-zoom functionality is properly restored on resume. <br> Version… Continue reading Server-side digital PTZ is not restored on resume