*There appears to have been a slight bug in the presentation recording where the video recording did not capture the videos being played on the screen. The links below will provide access to the PowerPoint file and individual demonstration videos. ExacqVision Server Bug Fix – Removed limit of 256 devices displayed for Access Control plugins,… Continue reading 2022-09 September Quarterly Release Training
Category: exacqVision Server
Audit Trail Documentation
*** INTERNAL USE *** Description This document contains information on the data in the audit trail alongside the plugin IDs Product Exacq Server/Plugins Audit Trail 1;0;0; Discovery2;2;0; Successful Login2;0;0; Successful Logout2;2;-3; Failed Login (bad username/password)2;2;-2; Failed Login (missing account)2;2;-1; Failed Login (invalid XML)2;2;3; AD/LDAP Login Failed2;2;2; LDAP Unauthorized2;2;1; LDAP Failure3;1;0; Various status updates4;3;0; Config update5;1;0;… Continue reading Audit Trail Documentation
Sunell camera not taking transport option/dropping connection
Title Sunell camera not taking transport option/dropping connection. Description Exacq will connect to Sunell camera but the connection will drop and Exacq will try to reconnect. Product Exacq Sever Steps to Reproduce Connect the camera to ExacqConnection will drop after a few seconds. Expected Results Camera stays connected. Actual Results Camera disconnects after a few… Continue reading Sunell camera not taking transport option/dropping connection
2022-09-01 Log File Reference Creation
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The processing loop has taken too long *** times. The longest time was ***ms for *** passes.
The processing loop has taken too long *** times. The longest time was ***ms for *** passes. Description A calculation is made by each camera plugin to determine if network operations ever took longer than 32ms. Once a minute, this data is logged. If it logs that it has “taken too long” this may indicate… Continue reading The processing loop has taken too long *** times. The longest time was ***ms for *** passes.
The processing loop performed *** passes and took ***ms to process the data.
The processing loop performed *** passes and took ***ms to process the data. Description A calculation is made by each camera plugin to determine if network operations ever took longer than 32ms. Once a minute, this data is logged. If it logs that it has “taken too long” this may indicate that the CPU is… Continue reading The processing loop performed *** passes and took ***ms to process the data.
Log Reference
The Log Reference can be accessed using the “Logs” menu item on the Exacq Support Portal. Legend Since logs are generated using many different variables, use the following to interpret. | (Pipe) is used for “OR” *** Three asterisks represent a Wildcard %1,%2,%3… These are Variables explained in the description Do NOT paste an entire… Continue reading Log Reference
SSA Subscription Expiration Indicator
Title SSA Subscription Expiration Indicator Description When the license expires for an exacqVision Server, the software continues to function, and you will see an Indicator letting you know that your SSA (Software Subscription Agreement) has expired. By default, any user with a user role of ‘Full Admin’ or ‘Power User’ will see this indicator. Product … Continue reading SSA Subscription Expiration Indicator
Axis Cameras using HTTPS With a Hostname
Description Axis Cameras running Firmware 9.0 and above fail to connect and stream video when configured to use a hostname instead of IP address and the protocol in the exacqVision Client has been set to HTTPS Required. Product Steps to Reproduce In the exacqVision Client: Go to Add IP Cameras. In the Hostname/IP Address field,… Continue reading Axis Cameras using HTTPS With a Hostname
CCure Integration Incorrectly Limited to 256 Devices
Description Updating to exacqVision Server version 22.06.x limits the number of displayed devices to 256 for Ccure Integratations. Product Server 22.06 Steps to Reproduce Update server to 22.06 Go to the integration under Add Security Integrations. Select the integration and notice the amount of devices allowed.For this Example there are no devices connected to the… Continue reading CCure Integration Incorrectly Limited to 256 Devices