Email notification attachment is not working with H.265 format

Description:- When cameras set to work on H.265 format, Email notification attachment will not work with Exacq server version 23.09 and older. Workaround:- Switch the cameras to work on H.264 format Resolution:- This feature is not supported yet on Exacq Software and will be added on ExacqVision Server version 23.12 and newer.

Recording Not Possible – Windows DST Issue

Description  If the exacqVision Server data drives are full and are displaying “Recording Not Possible” on the storage page then it is possible an invalid hour folder was created during the switch to Daylight Savings Times (DST).  Use the following instructions to verify and resolve the issue.  Product  Solution These instruction are based on Windows… Continue reading Recording Not Possible – Windows DST Issue