Category: exacqVision Mobile

Exacq Mobile 3 Unable to Connect on iOS

Issue Exacq Mobile 3, version 20.06, has additional restrictions for service connections on iOS.  Apple recently deprecated UIWebView in favor of WKWebView requiring an update to the exacqVision Mobile to use WKWebView.  One of these restrictions is the requirement of CORS support for all requests.  The web service does not include these headers when performing a HTTP ->… Continue reading Exacq Mobile 3 Unable to Connect on iOS

Panels repopulate after clearing on server initialization failure

Description After opening the application if the panels are cleared before a server initialization fails the panels are repopulated. <br> Version introduced <br> Platforms Mobile – All <br> Steps to reproduce On Exacq Mobile 3 <br> On Browser <br> Expected result The panel(s) remain cleared <br> Actual result The panel(s) are repopulated <br> Workaround Clear… Continue reading Panels repopulate after clearing on server initialization failure

2021-03 March Quarterly Release Training

Feature – Axis Body Worn Cameras Client – Enhancement – Axis body worn camera support. #21843Client – Enhancement – Added support for search only cameras and audio for Axis body worn.Client – Enhancement – Added config options for axis body worn cameras.Server – axisbwpi – Add support for the Axis body worn camera system #21204… Continue reading 2021-03 March Quarterly Release Training

iOS Mobile App unable to connect to web services using HTTP domain name

Issue With the 20.09 release of Exacq Mobile 3, iOS users are unable to connect to web services if using a domain and HTTP (e.g. ​http://illustra.exacq.com). This does not affect other routes for connecting to the web service: TLS (HTTPS) and IP-based connections will work as normal. <br> Workaround <br> Version Affected Exacq Mobile 3,… Continue reading iOS Mobile App unable to connect to web services using HTTP domain name

Exacq Software/Service Connections Diagram

This diagram illustrates how the various Exacq applications work together and the ports used to communicate. Internal (LAN) Remote (WAN) In cases where external users plan to connect for remote monitoring, you will may need to configure port forwarding on your router to allow traffic on those ports to pass through. exacqVision provides several ways… Continue reading Exacq Software/Service Connections Diagram

Exacq Mobile 3 Microphone Support

Microphone support, for sending audio from your device to an exacqVision Server, was added in Exacq Mobile 3, version 8.4. All installations of Exacq Mobile 3 acquired from Google Play and the Apple App Store support sending audio to an exacqVision Server. <br> Important Note To send audio to an exacqVision Server using the mobile… Continue reading Exacq Mobile 3 Microphone Support