Category: exacqVision Mobile
Exacq Mobile 3
iOS Mobile App unable to connect to web services using HTTP domain name
Issue With the 20.09 release of Exacq Mobile 3, iOS users are unable to connect to web services if using a domain and HTTP (e.g. http://illustra.exacq.com). This does not affect other routes for connecting to the web service: TLS (HTTPS) and IP-based connections will work as normal. <br> Workaround <br> Version Affected Exacq Mobile 3,… Continue reading iOS Mobile App unable to connect to web services using HTTP domain name
Exacq Mobile 3, version 9.2 May Force Re-Login
Symptom: Exacq Mobile 3, version 9.2, forces user to re-login to server. <br> Problem: If a mobile user is connected to an exacqVision Server that is on a non-default port (22609), when updating to 9.2 the information stored for that server will be reset. This includes the following: <br> Solution: This is a one-time issue.… Continue reading Exacq Mobile 3, version 9.2 May Force Re-Login
Exacq Software/Service Connections Diagram
This diagram illustrates how the various Exacq applications work together and the ports used to communicate. Internal (LAN) Remote (WAN) In cases where external users plan to connect for remote monitoring, you will may need to configure port forwarding on your router to allow traffic on those ports to pass through. exacqVision provides several ways… Continue reading Exacq Software/Service Connections Diagram
Exacq Mobile 3 Microphone Support
Microphone support, for sending audio from your device to an exacqVision Server, was added in Exacq Mobile 3, version 8.4. All installations of Exacq Mobile 3 acquired from Google Play and the Apple App Store support sending audio to an exacqVision Server. <br> Important Note To send audio to an exacqVision Server using the mobile… Continue reading Exacq Mobile 3 Microphone Support
Windows Phone 8 Deprecation
With the 8.2 release, we are deprecating Windows Phone 8 for mobile, making Exacq Mobile 3, version 8.0, the last release for Windows Phone 8. <br>
What Operating Systems are supported for Exacq Mobile 3?
Exacq Mobile 3 is supported on the following platforms: <br>
Right swipe navigation in Exacq Mobile 3
Description In 7.5.2 and newer builds of Exacq Mobile 3, the navigation drawer will be able to be opened from most pages in the app by swiping right on the page. The following pages will not have the ability to swipe right due to technical reasons:– Documentation– Support– Contact Support– About <br>
VGA/DVI Monitor Adapter for First-generation iPad Not Compatible with exacqVision Client
The external VGA/DVI monitor adapter for a first-generation iPad is not compatible with Exacq Mobile 3. However, the adapter for iPad 2 is compatible with Exacq Mobile 3. <br>