Category: exacqVision Mobile

2018-09-05 – Quarterly Release Training 9.6

Server 9.6 EdgeStor (Network Loss Recording) – NOT RELATED TO “exacqVision EDGE” – Requires configuration in the camera’s webpage – Requests video stored on Camera’s SD card – Video converted to PS file – Axis and Illustra so far – Not a separate plugin, included as part of the IP Camera plugin. – Video may… Continue reading 2018-09-05 – Quarterly Release Training 9.6

2021-06 June Quarterly Release Training

Forum Q&A https://forum.exacq.com/t/training-q-a-2021-06-june-quarterly-training/166 Client Enhancement – Added option to group camera items by device. #22651Enhancement – Infrastructure updates to search check tree logic. #22684Enhancement – Allow multiple audio streams to be exported with quick export. #22796Enhancement – Added support for connecting directly to SMB shares as a system. #22768Not yet in User ManualServer-side work still… Continue reading 2021-06 June Quarterly Release Training

Replay button on event monitoring card does not always work with view targets

Description Pressing REPLAY on an event monitoring event card where the event action was show view does nothing if the user is logged in to the systems(s) for all cameras in the given view <br> Tested Version <br> Platform All <br> Steps to reproduce <br> Expected result A search is started with the cameras in… Continue reading Replay button on event monitoring card does not always work with view targets

Tap events are not consistently recognized

Description Tap events are not consistently recognized <br> Tested Version <br> Platform Android and iOS <br> Steps to reproduce <br> Expected result Tap is registered and the correct action is performed <br> Actual result It can take many taps before the application successfully execute the desired action. <br> Work Around Try using a slightly longer… Continue reading Tap events are not consistently recognized

Search “select cameras” page not shown when cameras are across multiple services

Description When selecting a search from a layout including cameras from multiple web services, the “Select Cameras” page is not shown, instead, immediately performing a search on the first service’s cameras. <br> Tested Version Exacq Vision 3, version 7.6.3 <br> Platform Exacq Mobile 3 [All device installations] <br> Steps to reproduce <br> Expected result The… Continue reading Search “select cameras” page not shown when cameras are across multiple services

iOS Application crashes when decoding H.264 video from Axis M5014 in 800×450 resolution

Description iOS Application crashes when decoding H.264 video from Axis M5014 in 800×450 resolution <br> Summary iOS Application crashes when decoding H.264 video from some axis sources in 800×450 resolution. This has been seen on a customers M5014 with firmware 5.25.2 as well as an M5014 with firmware 5.40.11.2 at the Exacq Fishers office. <br>… Continue reading iOS Application crashes when decoding H.264 video from Axis M5014 in 800×450 resolution

Application does not show video panel after sidebar navigation from live focus page

Description Application does not show video panel after sidebar navigation from live focus page <br> Defect Description Application does not show video panel after sidebar navigation from live focus page <br> Tested Version 7.8.0 <br> Platform All <br> Steps to reproduce Add a camera to a panel in the live pageSlide right to open the… Continue reading Application does not show video panel after sidebar navigation from live focus page

Mobile Deprecation

Description For various reasons, Exacq Mobile 3 occasionally deprecates older system versions with a new release. When this occurs, that release (and all future releases) are not available to deprecated devices, either directly through the app store or via updates. Effectively, the device is “locked-in” to the last supported version. Deprecated devices will still have… Continue reading Mobile Deprecation