Thin Client and Mobile App will not work when using RVW (Restricted View Window) on Camera

RVW is a new feature starting in 21.09 where you can block out parts of the video for privacy.We currently do not have a method of supporting both at the same time. If you plan on using this feature you will lose the ability to view cameras in the thin client and the mobile app.… Continue reading Thin Client and Mobile App will not work when using RVW (Restricted View Window) on Camera

Exacq Mobile 3 App Crashing

The Exacq Mobile 3 app crashes after updating to iOS 15.0, 15.0.1 and 15.0.2. Exacq Mobile 3 was impacted by an update to Apple’s WebKit that caused an issue with Canvas Rendering.Apple’s recent update to 15.1 has resolved the above mentioned issue and the Exacq Mobile 3 app is no longer crashing. Please update to… Continue reading Exacq Mobile 3 App Crashing

2021-09 September Quarterly Release Training

Feature: Client – Enhancement – Restricted view windows. – #21926Server – Feature – Restricted view windows. – #22863Exports only allowed for .psx and .exeRequires password to hide – on a timer (5 minutes) Client Enhancement – macOS – Force client into dark theme to match OS setting.Enhancement – Ability to password protect and encrypt exe… Continue reading 2021-09 September Quarterly Release Training

2018-12 Belfast L3 Training

Start-to-Finish – 709m – (11.82 hours) Exacq Website – 49m 2018-12 – Troubleshooting and the Exacq Website – Full – 49mPart 01 – General – 21mPart 02 – KB – 6mPart 03 – Configuration Calculator – 9mPart 04 – Product Pages – 11m exacqVision Client – Live and Search – 28m 2018-12 Client – Live… Continue reading 2018-12 Belfast L3 Training

2020-12-10 – December Quarterly Release Training

Feature – Amazon S3 Archiving Archive directly to an S3 Bucket similar to our current capabilities with SMB/NFS.The address is built using the ‘…’ button.  Customers will need to know the ‘Bucket Name’ and ‘Region’.This will result in a full address as follows:https://<BUCKET_NAME>.s3.<REGION>.amazonaws.comOnly one Server can write to a bucket, but any Server can archive… Continue reading 2020-12-10 – December Quarterly Release Training

2020-09-11 – September Quarterly Release Training

Feature – RAID Prep Client – Feature – SysmgmtPI – Support prepping RAID data volume (create, partition, format, mount). – #13326Server – Enhancement – Added support for new RAID prep status values and progress. – #21109BBE OnlyLSI Only (no 3ware)Not yet available for S-Series Feature – Mask Detection Server – Feature – tycodlpi – Support… Continue reading 2020-09-11 – September Quarterly Release Training

2020-06-11 – June Quarterly Release Training

Client Enhancement – Support for custom categories and confidence levels. #21037Enhancement – Add link to Facial Matching in the Automations Engines panel.Enhancement – Add Unmerge command in Facial Matching panel.Enhancement – Support GPU decoding with multiple GPUs. #17520 – https://trac.exacq.com/DVR/wiki/HardwareDecoding#MultipleGPUDecodingEnhancement – Several improvements to performance of copy-back rendering from a GPU decoder.Enhancement – Improve performance… Continue reading 2020-06-11 – June Quarterly Release Training

2020-03-10 – March Quarterly Release Training

Client Feature – Face matching and analytic support. #18516Enhancement – Added eject button to the burn dialog. #19827Enhancement – Added support for GUI display of OS drive on RAID. #20596 #s3669Enhancement – Audit trails included with support exports #20371Enhancement – Added the ability to perform offline support diagnostics. #18590Enhancement – Added buttons to jump to… Continue reading 2020-03-10 – March Quarterly Release Training