When using a joystick on Mac-based exacqVision Client software, Z-Axis operations do not work correctly. On an exacqVision Surveillance Keyboard (and most other devices), the joystick’s Z-Axis is mapped to the action of twisting the joystick, which is used to control zoom functions. On some keyboards, zoom functionality can be mapped to a programmable button.… Continue reading Joystick Z-Axis on Mac-based exacqVision Client
Category: exacqVision Hardware
Resetting the Power Supply Alarm
Description Exacq built systems with redundant power supplies will emit an audible alarm in the event of a power failure. Here is how to silence the various models so you can enjoy peace and quiet while determining the cause of the failure. Product Solution The following photos show the location of the mute button on… Continue reading Resetting the Power Supply Alarm
Are Microsoft Windows Updates Enabled on ExacqVision Systems?
By default, Microsoft’s automatic Windows updates are not enabled on ExacqVision systems. There are no known ExacqVision compatibility issues with any currently available Windows updates. However, if you decide to apply Windows updates your ExacqVision system, we suggest that you apply only the critical updates. Do not apply optional updates. NOTE: If your Windows update settings… Continue reading Are Microsoft Windows Updates Enabled on ExacqVision Systems?
Change the Default Login for Windows (Legacy)
The steps described below are legacy instructions and have been superseded. Use the Exacq Kiosk User software to create kiosk user accounts and select whether or not a kiosk user account will automatically login. See also: Setting up the Kiosk User for ExacqVision Systems LEGACY Changing the default login for Windows: <br>
exacqVision Drives Incorrectly Marked as Read Only in Ubuntu Linux
If a hard drive in an Ubuntu Linux-based exacqVision system has an error in its file system, it could be marked as read only. This could cause a failure in the process of storing recorded video. Starting with version 4.9, exacqVision detects whether a drive is read only. To determine whether a hard drive is… Continue reading exacqVision Drives Incorrectly Marked as Read Only in Ubuntu Linux
Hard Drive Power on exacqVision EL-SR and EL-IP Systems
EL-SR and EL-ip exacqVision systems were manufactured with hard-drive caddies that contain a power switch starting in October 2011. If it appears that the hard drive in an exacqVision EL-SR or EL-ip system is not functioning even though the system is powered up, look on the front of the system and determine whether a hard… Continue reading Hard Drive Power on exacqVision EL-SR and EL-IP Systems
Changing the Automatic Login User in Linux (Legacy)
To change the automatic login user in Linux, complete the steps provided for your Linux version. <br> Ubuntu 18.04 and higher On systems built by Exacq with Ubuntu version 18.04 and higher, the ability to use the operating system to configure automatic logins has been removed as a security measure. You may, however, utilize the… Continue reading Changing the Automatic Login User in Linux (Legacy)
Are eDVR boards compatible with an LGA 1156 motherboard?
Yes. Exacq has tested compatibility with the following configuration: <br> *Intel Q57TM Micro-ATX motherboard *Two eDVR boards *PCIe 1x Riser <br> At this time, Q57 is the only chipset that is supported for use with the PCIe 1x riser card. <br>
Using Remote Desktop to Manage Windows-based ExacqVision Servers
Remote Desktop allows you to connect to your Windows-based ExacqVision server over a network connection and operate it as if you were using the system directly. This can be especially useful when you want to upgrade the server software. Using Remote Desktop across public networks or the internet introduces many of the same security concerns… Continue reading Using Remote Desktop to Manage Windows-based ExacqVision Servers
Replacing an eDVR Board on a Windows-based exacqVision System (Legacy)
The following procedures describe the process for replacing an eDVR board in a Windows-based exacqVision server. If you have an exacqVision server with multiple eDVR boards, complete both procedures; on a single-board system, you can skip directly to the second procedure. NOTE: You must be logged in to Windows as an Adminsitrator to perform these… Continue reading Replacing an eDVR Board on a Windows-based exacqVision System (Legacy)