Category: exacqVision Hardware

RS-485-to-USB Adapter Compatibility with ExacqVision

Two RS-485-to-USB adapters have been tested for compatibility with exacqVision: B&B Electronics, model 485USB9F-4W and VSCom, model USB-COMi-TB. The tests used the drivers supplied with the devices, and data has successfully been transmitted and received to and from each adapter. They were also tested in a loopback configuration with the RS-485 port built into an… Continue reading RS-485-to-USB Adapter Compatibility with ExacqVision

Windows 7 (Non-Embedded) exacqVision Recovery Procedure

If you have a RAID system and no SSD or mSATA device, create the volume before proceeding: Press Alt-3 to enter the 3ware RAID BIOS.Select Non-recoverable Array with the space bar and press the Tab key.Navigate to Delete Unit and press Enter.Press Enter to confirm.Select all available drives by navigating to Direct Attached and pressing the space bar.Press the Tab key… Continue reading Windows 7 (Non-Embedded) exacqVision Recovery Procedure

How to Re-order Capture Boards with exacqVision

Purpose: After upgrading the operating system or re-imaging an exacqVision server, the capture board order might be changed. In most cases, the board designated Device 2 is now Device 1, and Device 1 is now Device 2. The following procedure explains how to change the capture board order back to the desired order. <br> Step 1:… Continue reading How to Re-order Capture Boards with exacqVision

exacqVision Windows XP Support

Microsoft has informed consumers that Windows XP is no longer supported as of April 8, 2014. This means that Microsoft no longer supplies security updates for Windows XP. Note the following information about how this affects exacqVision products. Can I upgrade from Windows XP to Windows 7 on my Exacq-built exacqVision system? Any system built… Continue reading exacqVision Windows XP Support

How to Find the Serial Number of an exacqVision System

Using the Client Within the exacqVision Desktop Client application, click the Configuration (gear) icon from the top-left toolbar. Click on the ‘Systems’ node from the top of the left-hand side navigation tree. The grid displayed lists all systems added to this client. Find the ‘Serial Number’ column here. NOTE: Systems that are software only installs… Continue reading How to Find the Serial Number of an exacqVision System

exacqVision Drive Setup with 3Ware (JBOD)

Part I: Enter the 3Ware BIOS Restart the system through the operating system.When prompted, press Alt+3 to enter the 3ware RAID BIOS.Type admin256 as the password.Press any key to acknowledge the warning. <br> Part II: Create the New Array Press the Tab key to navigate to the top of the list of drives listed as Exportable Unit. Highlight single drive under Direct Attached and… Continue reading exacqVision Drive Setup with 3Ware (JBOD)

exacqVision and Heartbleed

In April 2014 a Security Advisory was issued by the OpenSSL project notifying the public of a serious vulnerability in the encryption software used by a large number of companies. (For detailed information, visit http://heartbleed.com/.) Exacq Technologies took immediate action to assess how this affects its products. <br> exacqVision uses OpenSSL for a few functions, but… Continue reading exacqVision and Heartbleed

Enabling iSCSI Support on exacqVision Systems with Windows Embedded

Early versions of exacqVision systems with the Windows Embedded operating system did not have support for iSCSI. These systems were manufactured in in January and early February 2014. To determine whether a system supports iSCSI, complete the following steps: Open the Start menu.Right-click Computer.Select Manage from the pop-up menu.Double-click Services and Applications.Double-click Services.If Microsoft iSCSI… Continue reading Enabling iSCSI Support on exacqVision Systems with Windows Embedded

Replacing SATA Power Cable in Hybrid ExacqVision Systems with Stretch (sDVR) Boards

(NOTE: This article applies to hybrid ExacqVision systems with Stretch boards, manufactured from June 2012 to September 2013 as described in TAB 2013-01. If you need to replace the SATA power cable to an optical drive and hard drive please visit Article 2320.) <br> To replace a SATA power cable to a Stretch (sDVR) board in an… Continue reading Replacing SATA Power Cable in Hybrid ExacqVision Systems with Stretch (sDVR) Boards