In a Windows environment, the Georgia Standard Time zone displays correctly in the Windows “Time Zone Settings” drop down box as:(UTC+04:00) Tbilisi However, the exacqVision Software may display it incorrectly as:(UTC+03:00) Tbilisi This is because the Windows Registry may still reference this time zone as +03:00. The attached registry patch will correctly set the Tbilisi… Continue reading Georgia Standard Time Zone Incorrect
Category: exacqVision Hardware
How to Expand an Array with an LSI Controller
Purpose: To show the process of adding a drive labeled Unconfigured Good to an existing array. This guide assumes that a new drive(s) has been added to at least one unused drive bay that will be used to expand.Modify the Drive Group If the server was shut down, close the exacqVision client and log out of… Continue reading How to Expand an Array with an LSI Controller
Does Exacq Technologies have ISO Certification?
Exacq strives for the highest standards of quality. Currently these standards include FCC, UL, CE, and ISO 9001:2015 certifications. <br>
Q87-based Windows exacqVision System Driver_Power_State_Failure BSOD
If a Q87-based Windows exacqVision unit experiences a BSOD with the reference Driver_Power_State_Failure, you should update the USB 3.0 drivers to at least 3.0.5.69. This will prevent the BSOD from occurring based on USB issues with the motherboard.To install the driver, complete the following steps: Download the file from Intel.Right-click the .zip file and select Extract All.When… Continue reading Q87-based Windows exacqVision System Driver_Power_State_Failure BSOD
ExacqVision A-Series 4U Drive Replacement Guide
NOTE: This article assumes that you already know which drive number must be replaced, and that you have a replacement drive ready to install in the system.NOTE: The photos in this article illustrate the replacement of Drive 3.To replace a hard drive in an exacqVision A-Series 4U system manufactured on or after 07/30/2015, complete the following steps:… Continue reading ExacqVision A-Series 4U Drive Replacement Guide
RS-485-to-USB Adapter Compatibility with ExacqVision
Two RS-485-to-USB adapters have been tested for compatibility with exacqVision: B&B Electronics, model 485USB9F-4W and VSCom, model USB-COMi-TB. The tests used the drivers supplied with the devices, and data has successfully been transmitted and received to and from each adapter. They were also tested in a loopback configuration with the RS-485 port built into an… Continue reading RS-485-to-USB Adapter Compatibility with ExacqVision
Windows 7 (Non-Embedded) exacqVision Recovery Procedure
If you have a RAID system and no SSD or mSATA device, create the volume before proceeding: Press Alt-3 to enter the 3ware RAID BIOS.Select Non-recoverable Array with the space bar and press the Tab key.Navigate to Delete Unit and press Enter.Press Enter to confirm.Select all available drives by navigating to Direct Attached and pressing the space bar.Press the Tab key… Continue reading Windows 7 (Non-Embedded) exacqVision Recovery Procedure
How to Re-order Capture Boards with exacqVision
Purpose: After upgrading the operating system or re-imaging an exacqVision server, the capture board order might be changed. In most cases, the board designated Device 2 is now Device 1, and Device 1 is now Device 2. The following procedure explains how to change the capture board order back to the desired order. <br> Step 1:… Continue reading How to Re-order Capture Boards with exacqVision
exacqVision Windows XP Support
Microsoft has informed consumers that Windows XP is no longer supported as of April 8, 2014. This means that Microsoft no longer supplies security updates for Windows XP. Note the following information about how this affects exacqVision products. Can I upgrade from Windows XP to Windows 7 on my Exacq-built exacqVision system? Any system built… Continue reading exacqVision Windows XP Support
How to Find the Serial Number of an exacqVision System
Using the Client Within the exacqVision Desktop Client application, click the Configuration (gear) icon from the top-left toolbar. Click on the ‘Systems’ node from the top of the left-hand side navigation tree. The grid displayed lists all systems added to this client. Find the ‘Serial Number’ column here. NOTE: Systems that are software only installs… Continue reading How to Find the Serial Number of an exacqVision System