Category: exacqVision Hardware
How to Replace a SIIG SC-SA0R11-S1 HBA with an LSI 9300 HBA
Steps Follow the steps below to replace your SIIG SC-SA0R11-S1 Host Bus Adapter card with the LSI 9300 Host bus adapter. <br> Power down the system.Locate the host bus adapter. If your system is a Hybrid with an analog capture board, the host bus adapter is the one with the SATA cables between this card… Continue reading How to Replace a SIIG SC-SA0R11-S1 HBA with an LSI 9300 HBA
Setting up the Kiosk User for ExacqVision Systems
Windows systems built by ExacqVision no longer ship with a default ‘admin’ and restricted ‘user’ account beginning with Windows 10. Some early Ubuntu 16.04 images still contain the ‘admin’ account, but do not have the restricted ‘user’ (this was changed in a later image will not have either ‘admin’ or ‘user’). This change is due… Continue reading Setting up the Kiosk User for ExacqVision Systems
DVI Output not Available on 4U/RAID exacqVision A-Series Systems
The DVI output on exacqVision systems with RAID controller cards might be deactivated on systems manufactured before 2011. This applied to all 4U and RAID exacqVision A-Series systems manufactured during that period. For those systems, you must use the VGA output when connecting a monitor.
Drives Appearing Offline in Linux
Some users are experiencing multiple drives in an ‘Offline’ status with Linux systems containing host bus adapters. This may also present drives not on the HBA as ‘Offline’ or with ‘Write Errors’. In these cases it is necessary to determine the proper cause. If restarting the server service in the past has shown the drives… Continue reading Drives Appearing Offline in Linux
How to Test an ATX Power Supply
Although there are portable power supply testers on the market that are inexpensive, it often becomes necessary to test whether a power supply is good or bad with only a multi-meter handy. The following steps detail how to perform this. <br> WARNING: When working with electricity always follow proper safety procedures. Remove jewelry from your… Continue reading How to Test an ATX Power Supply
E-Series 1-channel and 4-channel Official Firmware Version
INTERNAL NOTE: E-Series Encoders are EOM and non-NDAA compliant devices. <br> Some E-series encoders are having trouble with network communication. Attempts to connect with ExacqVision server, E-series utility or even find using ARP commands fail. <br> It was found that some encoders were shipped with firmware 1.2.0.150420 pre-installed. This firmware is for testing only. <br>… Continue reading E-Series 1-channel and 4-channel Official Firmware Version
Exacq Storage Issues
Drives failing WD Self Test IssueDrive shows failed on the Hardware tab in the exacqVision Storage area.Certain combinations of exacqVision and other read/write data could cause the Western Digital Drive Short Test (WD DST) to intermittently get stuck in a loop and write excessively to a specific physical drive location dedicated for testing, which causes… Continue reading Exacq Storage Issues
Drives displaying “Red” on Storage Drive and Hardware tab
Description Drives showing offline or write error on Storage => Drive tab and Hardware tab. <br> Workaround Open Windows device manager (Windows start menu and type “device manager”)Expand IDE ATA/ATAPI controllersCheck to see if there are duplicate ATA Channel entries (ATA Channel 0, ATA Channel 1, etc)Disable the “Standard Dual Channel PCI IDE Controller” and… Continue reading Drives displaying “Red” on Storage Drive and Hardware tab
How to Update LSI MegaRAID Firmware and Drivers
How to Update LSI MegaRAID Firmware and Drivers LSI MegaRAID is produced by Avago Technologies. Firmware and Drivers for your respective operating system can be obtained from their web site http://www.avagotech.com/support/download-search. To update the firmware you will need to log into the MegaRAID Storage Manager. Find the desktop icon or short cut inside the Start menu.… Continue reading How to Update LSI MegaRAID Firmware and Drivers