tDVR compression artifacts on low-light frames

Affected Versions exacqVision recorders using version 1.2.22 firmware for tDVR capture boards <br> Description The 1.2.22 release included a fix for large frame sizes at night/low light. This fix was found to also cause occasional but severe periods of very low frame sizes which showed as “blocky” video/compression artifacts. <br> Workaround None <br> Resolution Install… Continue reading tDVR compression artifacts on low-light frames

Copy Video Files While Retaining Modification Date

If the need arises in which you must copy recorded video data from one drive to another it is important to preserve both the file structure and the modification dates of the files. See below for instructions on copying directories to preserve this data: Windows: Using CMD, enter the following: <br> Linux: Using Terminal, enter… Continue reading Copy Video Files While Retaining Modification Date

Deleting the boot EFI partition

If you need to perform a manual recovery from a zipped, USB image, it is necessary to delete the working EFI partition from the current boot disk. To perform this, follow the steps below. 1. With all external USB drives disconnected from the machine. Reboot, and begin pressing the “S” button after the BIOS screen.… Continue reading Deleting the boot EFI partition

Which MAC address can I license?

Which Network Interface Card can I license? The exacqVision software reads the MAC addresses for all network interfaces seen by the computer’s operating system and verifies that the license file matches the MAC address from one of the enabled NICs. For more information on licenses, see:How is ExacqVision NVR software licensed? NOTE: The interface with… Continue reading Which MAC address can I license?

Updating Windows Operating System

Windows To update your Windows 10 Operating System: Open Windows Update by right clicking the Start button in the lower-left corner and select search. In the search box, type Update, and then, in the list of results, click either Windows Update or Check for updatesClick the Check for updates button and then wait while Windows looks for the latest updates for your computerIf you… Continue reading Updating Windows Operating System

Update Ubuntu Linux Software Using Command Line

Installing updates via Terminal The commands are as follows: apt update: Update is used to resynchronize the package index files from their sources on Ubuntu Linux via the Internet.apt upgrade: Upgrade is used to install the newest versions of all packages currently installed on the Ubuntu system. To update software list for Ubuntu First, open… Continue reading Update Ubuntu Linux Software Using Command Line

ExacqVision stance on Operating System updates

The official stance of ExacqVision regarding security updates and auto-updates is they are off by default, because there is the potential risk of the NVR being rebooted during the update process which can stop video recording, so please plan accordingly!!! ExacqVision cannot control the integrity of security patches or operating systems updates; therefore these off… Continue reading ExacqVision stance on Operating System updates

Product Security Advisory – CVE-2021-3156

OverviewUbuntu recently announced security vulnerabilities that impact the exacqVision Network Video Recorder versions which use the Ubuntu Linux operating system. These affect a built-in Linux application called “Sudo” which controls the provisioning of super user (administrator) access to the operating system which, under certain circumstances, could be leveraged by an attacker to achieve unauthorized privilege… Continue reading Product Security Advisory – CVE-2021-3156

Top 10 Illustra Camera Questions

What is the default IP address and credentials?192.168.1.168, admin/adminUnable to adjust Zoom on Camera?Windows XP/7 and IE7/8/9/10/11 Clean IE cacheAdd IP to Trusted siteJava Settings , lower security to MediumAdd IP to Compatibility ViewMake sure to install active X and accept java when promptedCamera picture Off set on Illustra 200/210/600/610Add IP address to compatibility viewZoom… Continue reading Top 10 Illustra Camera Questions

RAID Expander Replacement

The old Raid Expander Card number 690-00083 is no longer available, and needs to be replaced with 690-00101. ECN-171121-01 takes care of that for production. However, if the old card goes bad in the field, the new card is not a drop-in replacement. The new card needs a new bracket and cables.