Category: exacqVision Hardware

Can my NVR be Updated to Windows 10

Title Can my NVR be Updated to Windows 10   Description  For customers that would like to migrate from their current operating system to Windows 10, we offer a purchasable upgrade kit.  However you should first determine if the system is compatible / eligible for the upgrade.   Product  exacqVision ServerUbuntu Windows 7 Windows Embedded 7 (WES7) Solution… Continue reading Can my NVR be Updated to Windows 10

Enabling / Disabling SSH on ExacqVision Linux Server

Description  SSH is installed on ExacqVision Servers at the time of manufacture; however, for security purposes, SSH is disabled.  To enable remote administration of your ExacqVision system via SSH, it must first enabled.  Product  Linux (Ubuntu) Solution Using Exacq Linux Utilities  Using scripts To Enable To Disable  Installing the Package Using Terminal To Enable sudo… Continue reading Enabling / Disabling SSH on ExacqVision Linux Server

Windows Remote Desktop Connection/RDP Not Working

Title Windows Remote Desktop Connection/RDP Not Working Description  This has been observed after the Operating system has been updated to Windows 10 on exacqVision Servers using the Win10 upgrade kit.  Product  Windows 10 Remote Desktop Connection RDP Solution Make sure you have run the Deploy clean-up script as per the exacqVision field recovery instructions.  Check the desktop and… Continue reading Windows Remote Desktop Connection/RDP Not Working

Screensaver Lock Screen is Activating on exacqVision Server Running Ubuntu Linux

Description  By default the screensaver lock screen is off on exacqVision Servers.  However manually created OS users may have them enabled. Product  Steps to Reproduce  Expected Results  Actual Results  Solution This has been observed on manually created users accounts which were not created, using the provided Kiosk setup scripts.In this case new kiosk user can be… Continue reading Screensaver Lock Screen is Activating on exacqVision Server Running Ubuntu Linux

exacqVision – Resetting the Operating System Password

Title exacqVision – Resetting the Operating System Password Description  How to reset the OS password on an ExacqVision Server Product  exacqVision Server Solution Either a full re-image or an on-board system recovery will need to be performed to reset the operating system password. Knowledge Base Article #935 “System Recovery using on-board recovery partition”

Reboot or Default a Camera from the exacqVision Client

Description  Prior to the release of exacqVision Client Version 22.03 cameras could not be rebooted or factory restored via the Client.  With the introduction of the Camera Web Configuration feature, cameras can now be rebooted or factory reset from within the Client.    Product  Solution <br>

How to Identify the MegaRAID Controller Model on an exacqVision Server  

Title How to Identify the MegaRAID Controller Model on an exacqVision Server   Description  For various reason you may need to determine the model number of the RAID Controller Card.    Product  exacqVision Server MegaRAID     Solution From the exacqVision Client Navigate to Configuration > YOURSERVER > Storage > Hardware Tab The model should be… Continue reading How to Identify the MegaRAID Controller Model on an exacqVision Server