Category: Software Categories

Enabling HTTPS connections for Enterprise Manager version 24.12. and higher 

This document assumes you have installed Enterprise Manager version 24.12 or higher and wish to enable SSL for HTTPS connections to the Enterprise Manager webpage. NOTE: For a trusted certificate, it is recommended that you purchase a third-party intermediate certificate from one of many online providers. Exacq cannot guarantee the legitimacy or security of a… Continue reading Enabling HTTPS connections for Enterprise Manager version 24.12. and higher 

Enterprise Manager memory resource usage high due to importer

Exacq Support has identified an issue with Enterprise Manager importer processes using an excessive amount of memory resource, often requiring reboot due to system becoming unresponsive when installed on some Windows machines. This is estimated to affect versions 23.06.2.0 thru latest versions of ExacqVision Enterprise Manager for Windows. Developers are aware and working on resolving… Continue reading Enterprise Manager memory resource usage high due to importer

ExacqVision Enterprise Windows v24.12.3.0

Q3 2025-02-07 ev-EnterpriseManager-Windows-x64^Version 24.12.3.0^https://cdnpublic.exacq.com/24.12/exacqVisionEnterpriseManager_24.12.3.0_x64.exe^7 February 2025^548MB,

Failing email notifications after update to Enterprise Manager version 23.09.9.0

April 4th, 2024 Enterprise Manager may fail to send email notifications after update to 23.09.9.0. ExacqVision support has identified an issue with failing email notifications after updating Enterprise Manager from a previous version to version 23.09.9.0 and up. This occurs when checking “Anonymous” as the send user, or additional configuration required for Exchange servers has… Continue reading Failing email notifications after update to Enterprise Manager version 23.09.9.0

Can’t reinstall the EM server

When uninstalling Exacq EM server version 23.06 or above and reinstalling it again on the Windows unit, It will not complete the installation and ask to close the open session even if no sessions are open. Root cause The root cause of this issue is The Microsoft Open Database Connectivity (ODBC) that was not removed… Continue reading Can’t reinstall the EM server

ExacqVision Enterprise Linux Legacy Versions

{2024} Q3 2024-10-09 ev-EnterpriseManager-Linux-x64^Version 24.09.2.0^https://cdnpublic.exacq.com/24.09/exacqVisionEnterpriseManager_24.09.2.1_x64.deb^30 December 2024^636MB, Q3 2024-08-07 ev-EnterpriseManager-Linux-x64^Version 24.06.4.0^https://cdnpublic.exacq.com/24.06/exacqVisionEnterpriseManager_24.06.4.0_x64.deb^7 August 2024^636MB, Q2 2024-06-10 ev-EnterpriseManager-Linux-x64^Version 24.03.8.0^https://cdnpublic.exacq.com/24.03/exacqVisionEnterpriseManager_24.03.8.0_x64.deb^10 June 2024^636MB, {2023} Q4 2023-12-07 ev-EnterpriseManager-Linux-x64^Version 23.09.6.1^https://cdnpublic.exacq.com/23.09/exacqVisionEnterpriseManager_23.09.6.1_x64.deb^7 December 2023^631MB, Q2 2023-06-15 ev-EnterpriseManager-Linux-x64^Version 23.06.0.0^https://cdnpublic.exacq.com/23.06/exacqVisionEnterpriseManager_23.06.0.0_x64.deb^1 June 2023^631MB, Q1 2023-03-15 ev-EnterpriseManager-Linux-x64^Version 23.03.0.0^https://cdnpublic.exacq.com/23.03/exacqVisionEnterpriseManager_23.03.0.0_x64.deb^15 February 2023^631MB, {2022} Q4 2022-12-15 ev-EnterpriseManager-Linux-x64^Version 22.12.2.0^https://cdnpublic.exacq.com/22.12/exacqVisionEnterpriseManager_22.12.0.0_x64.deb^22 November 2022^631MB, Q3 2022-09-15 ev-EnterpriseManager-Linux-x64^Version 22.09.0.0^https://cdnpublic.exacq.com/22.09/exacqVisionEnterpriseManager_22.09.0.0_x64.deb^18 August 2022^631MB, Q2 2022-06-15 ev-EnterpriseManager-Linux-x64^Version 22.06.3.0^https://cdnpublic.exacq.com/22.06/exacqVisionEnterpriseManager_22.06.3.0_x64.deb^27… Continue reading ExacqVision Enterprise Linux Legacy Versions

ExacqVision Enterprise Windows Legacy Versions

{2024} Q3 2024-10-09 ev-EnterpriseManager-Windows-x64^Version 24.09.2.0^https://cdnpublic.exacq.com/24.09/exacqVisionEnterpriseManager_24.09.2.1_x64.exe^30 December 2024^639MB, Q3 2024-08-07 ev-EnterpriseManager-Windows-x64^Version 24.06.4.0^https://cdnpublic.exacq.com/24.06/exacqVisionEnterpriseManager_24.06.4.0_x64.exe^7 August 2024^639MB, Q2 2024-06-10 ev-EnterpriseManager-Windows-x64^Version 24.03.8.0^https://cdnpublic.exacq.com/24.03/exacqVisionEnterpriseManager_24.03.8.0_x64.exe^10 June 2024^639MB, {2023} Q4 2023-12-07 ev-EnterpriseManager-Windows-x64^Version 23.09.6.1^https://cdnpublic.exacq.com/23.09/exacqVisionEnterpriseManager_23.09.6.1_x64.exe^7 December 2023^636MB, Q2 2023-06-15 ev-EnterpriseManager-Windows-x64^Version 23.06.0.0^https://cdnpublic.exacq.com/23.06/exacqVisionEnterpriseManager_23.06.0.0_x64.exe^1 June 2023^635MB, Q1 2023-03-15 ev-EnterpriseManager-Windows-x64^Version 23.03.0.0^https://cdnpublic.exacq.com/23.03/exacqVisionEnterpriseManager_23.03.0.0_x64.exe^15 February 2023^643MB, {2022} Q4 2022-12-15 ev-EnterpriseManager-Windows-x64^Version 22.12.2.0^https://cdnpublic.exacq.com/22.12/exacqVisionEnterpriseManager_22.12.0.0_x64.exe^22 November 2022^643MB, Q3 2022-09-15 ev-EnterpriseManager-Windows-x64^Version 22.09.0.0^https://cdnpublic.exacq.com/22.09/exacqVisionEnterpriseManager_22.09.0.0_x64.exe^18 August 2022^642MB, Q2 2022-06-15 ev-EnterpriseManager-Windows-x64^Version 22.06.3.0^https://cdnpublic.exacq.com/22.06/exacqVisionEnterpriseManager_22.06.3.0_x64.exe^27… Continue reading ExacqVision Enterprise Windows Legacy Versions

Outbound Connections tab in Client shows intermittent disconnecting then connecting

Some servers connecting to Integrator Services Portal or Enterprise Manager may show disconnected on outbound connections tab, then connected, and then disconnect again intermittently. Product  ExacqVision Server software ExacqVision Client software Steps to Reproduce  Expected Results  Status should remain “Connected” Actual Results  Status will show “Connected”, then momentarily show “disconnected”, then back to “Connected”, continuously… Continue reading Outbound Connections tab in Client shows intermittent disconnecting then connecting

Enterprise Manager fails to save edits to Custom User Roles

Description  Support has identified an issue affecting Customer User Roles in some Enterprise Manager public release versions. This issue prevents camera permissions such as video inputs and edits from being saved, and these permission checkboxes may “uncheck” themselves after a period of short time. This issue has been resolved in later versions. Product  ExacqVision Enterprise… Continue reading Enterprise Manager fails to save edits to Custom User Roles