Saving backups of your ExacqVision server configurations is important in maintaining your system environment, or getting a system back up and running quickly if needed. Learn to automate saving regular backups, or manually save configurations, using Enterprise Manager.
Category: exacqVision Enterprise
Enterprise Manager Failover
Enable automatic system failover to prevent loss in recording when an ExacqVision server loses network connectivity or is brought down for maintenance. Learn how to create a failover group for automated failover, perform a manually triggered failover, and how to failback to the original state.
Dynamic DNS Request Error 776
Description When setting up the Dynamic DNS feature on exacqISP, integrators with a “Shared” host type utilize multitenancy resulting in EM returning an incorrect domain name which causes error 776. Product Integrator Service Portal Steps to Reproduce Access https://admin.exacq.netFilter by CIDLogin to the customers Integrator Service Portal URL, https://CID.exacq.net/accounts/login/?next=/ where CID is the customers ID… Continue reading Dynamic DNS Request Error 776
EM not showing camera names and other information
Description When using exacqVision Enterprise Manager version 22.03. Some of the information of servers is not shown even if the user has the correct rights. This may also affect creating users. Product Enterprise Manager 22.03 Steps to Reproduce Add Server to EM Go to Cameras Expected Results All cameras are displayed with all information. Actual… Continue reading EM not showing camera names and other information
Installing exacqVision Enterprise Manager on Windows Server Core
Description Microsoft provides customers a choose of Server Core or Server with Desktop Experience. Choosing either Microsoft Windows 2019 or 2022 Server Core results in EM being inoperable when installed. Product exacqVision Enterprise ManagerMicrosoft Server 2019 CoreMicrosoft Server 2022 Core Steps to Reproduce Install exacqVision Enterprise Manager on a machine running either Microsoft Windows… Continue reading Installing exacqVision Enterprise Manager on Windows Server Core
Exacq Enterprise manager services on windows are not starting
Issue If Exacq Enterprise Manager services on Windows are not starting and giving this message Usually, it’s going to be a user privileges issue, and the user that is used for running the service is not able to start it Solution Sometimes in the domain environment, the service users will be restricted and will not… Continue reading Exacq Enterprise manager services on windows are not starting
exacqVision Enterprise Manager Spamming the Audit Trail and Causing Choppy Video
Description Live video freezes and is very choppy and upon further investigation the Audit Trail is being spammed with EntMgr Configuration entries Product Steps to Reproduce Expected Results Actual Results Solution Note: The Enterprise Manager Team feels this may have been resolved in the EM version 22.03.3 or higher, but this has not been confirmed.… Continue reading exacqVision Enterprise Manager Spamming the Audit Trail and Causing Choppy Video
2022-06 June Quarterly Release Training
ExacqVision Server Bug Fix – Fixed issue preventing DMP device from being deleted Bug Fix – Fixed plugins that could potentially cause system stall during shutdown Bug Fix – Fixed problem wherein adding Illustra devices with Onvif caused flood of configuration messages to logs Bug Fix – Fixed problem with SSO if AES encryption enabled… Continue reading 2022-06 June Quarterly Release Training
exacqVision Default Ports
Description The following is a list of default port numbers used by exacqVision software. NOTE: Many ports listed below may only used with certain configurations or by optional services and integrations. Products Port List PortDescription25Simple Mail Transfer Protocol (SMTP)80exacqVision Web Server/exacqVision Enterprise Manager (HTTP)How to change Web Service portsHow to change EM web ports389LDAP (Lightweight… Continue reading exacqVision Default Ports
Accessing More Than 100 Servers on the exacqVision Enterprise Manager Manage Licenses Page
Description You can use the Manage Licenses page to assign channels from the exacqVision Enterprise Manager CHANNEL POOL to one or more servers. In addition, you can move an existing channel or channels from one server to another server. For example, you can move existing camera channels from an old server to a newly acquired… Continue reading Accessing More Than 100 Servers on the exacqVision Enterprise Manager Manage Licenses Page