Symptom The string length of the absolute path for the directory mount point for the archive directory address must be less than 124 characters. If an archive path is 124 characters or longer, a database exception similar to the following is created: <br> MSSQL: evEnterpriseManager.server.models in save DatabaseError: (-2147352567, ‘Exception occurred.’, (0, u’Microsoft SQL Server Native Client… Continue reading Enterprise System Manager Archive Path Must Be Less Than 124 Characters
Category: exacqVision Enterprise
Enterprise System Manager Importer Restarts and Generates “Cannot Assign Group Association” Error
Symptom The following message can appear in exacqVision System Manager (ESM) importer log files: ValueError: Cannot assign “[DomainGroupEnterpriseGroup: Group Association]”: “CorruptManagedServerUser.managed_by” must be a “EnterpriseUser” instance This indicates that a user is attempting to synchronize ESM with the exacqVision server, but the connection credentials do not have sufficient privileges. <br> Affected Versions This issue was… Continue reading Enterprise System Manager Importer Restarts and Generates “Cannot Assign Group Association” Error
ESM Event Timestamp Incorrect After Time Zone Change
If you change the time zone on a system running Enterprise System Manager (ESM), the timestamp of ESM events might not match the time that the events actually occurred. <br> When ESM services are started, ESM reads the timezone configured in the operating system. If the system’s time zone is then changed, you must restart… Continue reading ESM Event Timestamp Incorrect After Time Zone Change
ESM 3.2 “Importer Processes Died” Warning
While running ESM 3.2 with exacqVision 6.8 servers connected, ESM importer log files could contain warnings stating that “Importer processes died.” If this occurs, upgrade to the following version (or later): https://exacq.com/evESM/exacqVisionEnterpriseSystemManager-3.2.4.77534.exehttps://exacq.com/evESM/exacqVisionEnterpriseSystemManager-3.2.4.77534.deb <br>
ESM 3.2 Creates Duplicate Events Every Hour
While running ESM 3.2 with exacqVision 6.8 servers connected, duplicate events could be created every hour. If this occurs, upgrade to the following version (or later):https://crm.exacq.com/release/Vision%20EnterpriseSystemManager/3.3.x/exacqVisionEnterpriseSystemManagerDev-3_3_10_77655.exehttps://crm.exacq.com/release/Vision%20EnterpriseSystemManager/3.3.x/exacqVisionEnterpriseSystemManagerDev-3_3_10_77655.deb <br>
Configuring Samba (SMB) Shares on exacqVision S-Series Enterprise Could Fail After Repartitioning a Drive
If an exacqVision S-Series Enterprise system is configured for Samba (SMB) shares, and then the number of partitions on the drive is changed, configuring a Samba share on the new partitions could fail. <br> As a workaround, first configure the new partitions for extended storage to ensure that partitions are properly formatted. <br>
Installing 32-bit Enterprise System Manager (ESM) on 64-bit Ubuntu Linux System
To install ESM on a 64bit Ubuntu 12.04 Linux computer, complete the following steps: Configuring a New System Set up a 64-bit Ubuntu 12.04 image.Install ia32-libs and postgresql.Use a remote database engine (or install Mysql/Postgresgl locally) to create a database. Remote Setup Ensure that X Windows can be forwarded to anyone using Putty or SSH (install gedit).Use Filezilla to… Continue reading Installing 32-bit Enterprise System Manager (ESM) on 64-bit Ubuntu Linux System
Enterprise System Manager Licensing (Legacy)
When you receive an email with your Purchase ID, click the link to the activation website: https://ipkeydb.com/IPLic/ESM/. Open the Licensing page in Enterprise System Manager (ESM). Download the esm.id file from your ESM installation by clicking the link. In the web page that opens, enter the Purchase ID. Then browse your system for the saved esm.id file, and choose Convert… Continue reading Enterprise System Manager Licensing (Legacy)
Monitoring exacqVision servers and exacqVision Enterprise Health Server in Linux
Most Linux distributions have crontab, a program that can be used to monitor exacqVision server and Enterprise Health Server. Crontab can periodically check and restart a process if it stops. The following process for enabling crontab monitoring assumes that you have root access to the Linux computer: NOTE: These instructions are written for an exacqVision server.… Continue reading Monitoring exacqVision servers and exacqVision Enterprise Health Server in Linux
Upgrading exacqVision Enterprise Health Manager – SQLite Database Access (Legacy)
If you select the SQLite database when installing or upgrading exacqVision Enterprise Health Manager (eVEHM) in Windows Vista or Windows 7 and install the database in or under the Program Files directory, you will have to right-click and select Run as Admin every time you use the eVEHM Client. The Client requires elevated privileges to… Continue reading Upgrading exacqVision Enterprise Health Manager – SQLite Database Access (Legacy)