Category: exacqVision Enterprise

Understanding DDNS behavior in ExacqVision ISP (exacqCloud)

Dynamic Domain Name System (DDNS) If a customer sets up the DDNS feature for a server. It means that we take the outbound connection of that server, map the external IP of the server to a DDNS address. This allows, assuming proper access is allowed into their network, the ability to externally reach the web… Continue reading Understanding DDNS behavior in ExacqVision ISP (exacqCloud)

Downgrading Enterprise Manager to 19.06 and below

Issue Downgrading exacqVision Enterprise Manager from 19.09 to any version lower will fail due to the migration from Python2 to Python3.  Manual steps will be required in order to downgrade to 19.06. <br> Note: Instructions below provide a downgrade path to 19.06.  If you need to downgrade beyond that, follow these instructions, then you can… Continue reading Downgrading Enterprise Manager to 19.06 and below

Solr vulnerability – CVE-2017-12629

Enterprise Manager Enterprise Manager (formerly ESM) includes a version of Apache Solr which is vulnerable to attack allowing remote code execution.  Further information can be found here: https://nvd.nist.gov/vuln/detail/CVE-2017-12629 <br> Mitigation: It is recommended that you follow the steps below appropriate for your Operating System. For Windows Note: File paths vary depending on installation, 64-bit or… Continue reading Solr vulnerability – CVE-2017-12629

Modifying ESM Security Access

Tyco Security Solutions has confirmed a vulnerability in the exacqVision Enterprise System Manager (ESM) v5.12.2 application whereby unauthorized privilege escalation can be achieved and providing guidance on mitigation actions to avoid a potential exploit. <br> Scope:  This vulnerability impacts exacqVision ESM v5.12.2 and all prior versions of ESM running on a Windows operating system (except… Continue reading Modifying ESM Security Access

Configuring live video streams in Enterprise Manager

Live video streaming is available in Enterprise Manager (EM), formerly known as Enterprise System Manager (ESM). This is useful for examining camera stream quality through the EM interface but also used for EM’s Camera Inspection feature. Older versions relied on the ExacqVision Web Service to stream video, but beginning in ESM version 5.12, the ExacqVision… Continue reading Configuring live video streams in Enterprise Manager

ESM 5.4 Displays Incorrect User Status on User List Page

Symptom: The User List page always shows a red ‘X’, indicating the user has a conflict.  <br> Problem: This shows incorrectly even if the user is sync’d properly.  <br> Solution: Update ESM to version 5.5.6 or higher.  <br>

Unable to Edit Web Service Scheduled Update in ESM

Symptom: When scheduling an update to a web service through ESM, a user cannot edit the scheduled update.  <br> Problem: Clicking on the Edit option for a scheduled update to a web service from within ESM results in an error.  This can be seen from the Web Services page when clicking to the Web Service… Continue reading Unable to Edit Web Service Scheduled Update in ESM

How to Manually Dump the ESM Schema

If you want extract the schema of ESM, perform the following steps: 1.  Navigate to the install folder:       Windows:  C:\exacqVisionESM\EnterpriseSystemManager\       Linux:  /usr/local/exacq/esm/ <br> 2.  Execute the following:       Windows:   installer.exe generatescripts PATH\FILENAME        Linux:   ./installer generate scripts PATH/FILENAME  <br>