Category: exacqVision Enterprise

Failover and Failback Issue in exacqVision Server and Enterprise Manager

Description  Level 3 Support has identified an issue with Failover functions in ExacqVision Server software manifesting as failback failure. The component responsible is ExacqVision Server software, but errors can be detected from the Enterprise Manager Failover Groups page as well, leading some customers to report this as an issue with the Enterprise Manager software. Product … Continue reading Failover and Failback Issue in exacqVision Server and Enterprise Manager

Can I Update My PostgreSQL Database?

Only the version of PostgreSQL installed by the Enterprise Manager installer is supported. <br> The exacqVision Enterprise Manager application provides a PostgreSQL installation to store Enterprise Manager data by default. The PostgreSQL Global Development Group may offer application updates that are not yet included within the ExacqVision Enterprise Manager installer. At times, users will seek… Continue reading Can I Update My PostgreSQL Database?

Can’t reinstall the EM server

When uninstalling Exacq EM server version 23.06 or above and reinstalling it again on the Windows unit, It will not complete the installation and ask to close the open session even if no sessions are open. Root cause The root cause of this issue is The Microsoft Open Database Connectivity (ODBC) that was not removed… Continue reading Can’t reinstall the EM server

Windows Firewall Rules to prevent Failover / Failback function issues

By default VFBA uses port 28774 and TCP to communicate with EM and the Server from the Spare NVR. Rules need to be configured for outbound and inbound firewall rules on the SPARE server for failback to work as expected. To check the settings Open up Windows  Defender Firewall with Advanced Security and click on… Continue reading Windows Firewall Rules to prevent Failover / Failback function issues

PortCheck Utility

When troubleshooting TCP/IP connectivity issues, it is often helpful to confirm that the network path is open over a specified port and that there is no interference from a firewall or antivirus. This also rules out software level problems that may be causing a failure to connect. While there exists many utilities to accomplish this… Continue reading PortCheck Utility

2023-09 September Quarterly Release Training

<br><br> ExacqVision Server Bug Fix – Fixed issue causing server crash due to missing microSD card in Illustra multisensor cameras.If camera has no microSD for one sensor, but does for another, network loss recording action caused a crash. (AESW-7549) Bug Fix – Prevent offload from Illustra BWC from hanging Bug Fix – If camera does… Continue reading 2023-09 September Quarterly Release Training

ExacqVision Enterprise Linux Legacy Versions

{2024} Q3 2024-10-09 ev-EnterpriseManager-Linux-x64^Version 24.09.2.0^https://cdnpublic.exacq.com/24.09/exacqVisionEnterpriseManager_24.09.2.1_x64.deb^30 December 2024^636MB, Q3 2024-08-07 ev-EnterpriseManager-Linux-x64^Version 24.06.4.0^https://cdnpublic.exacq.com/24.06/exacqVisionEnterpriseManager_24.06.4.0_x64.deb^7 August 2024^636MB, Q2 2024-06-10 ev-EnterpriseManager-Linux-x64^Version 24.03.8.0^https://cdnpublic.exacq.com/24.03/exacqVisionEnterpriseManager_24.03.8.0_x64.deb^10 June 2024^636MB, {2023} Q4 2023-12-07 ev-EnterpriseManager-Linux-x64^Version 23.09.6.1^https://cdnpublic.exacq.com/23.09/exacqVisionEnterpriseManager_23.09.6.1_x64.deb^7 December 2023^631MB, Q2 2023-06-15 ev-EnterpriseManager-Linux-x64^Version 23.06.0.0^https://cdnpublic.exacq.com/23.06/exacqVisionEnterpriseManager_23.06.0.0_x64.deb^1 June 2023^631MB, Q1 2023-03-15 ev-EnterpriseManager-Linux-x64^Version 23.03.0.0^https://cdnpublic.exacq.com/23.03/exacqVisionEnterpriseManager_23.03.0.0_x64.deb^15 February 2023^631MB, {2022} Q4 2022-12-15 ev-EnterpriseManager-Linux-x64^Version 22.12.2.0^https://cdnpublic.exacq.com/22.12/exacqVisionEnterpriseManager_22.12.0.0_x64.deb^22 November 2022^631MB, Q3 2022-09-15 ev-EnterpriseManager-Linux-x64^Version 22.09.0.0^https://cdnpublic.exacq.com/22.09/exacqVisionEnterpriseManager_22.09.0.0_x64.deb^18 August 2022^631MB, Q2 2022-06-15 ev-EnterpriseManager-Linux-x64^Version 22.06.3.0^https://cdnpublic.exacq.com/22.06/exacqVisionEnterpriseManager_22.06.3.0_x64.deb^27… Continue reading ExacqVision Enterprise Linux Legacy Versions

ExacqVision Enterprise Windows Legacy Versions

{2024} Q3 2024-10-09 ev-EnterpriseManager-Windows-x64^Version 24.09.2.0^https://cdnpublic.exacq.com/24.09/exacqVisionEnterpriseManager_24.09.2.1_x64.exe^30 December 2024^639MB, Q3 2024-08-07 ev-EnterpriseManager-Windows-x64^Version 24.06.4.0^https://cdnpublic.exacq.com/24.06/exacqVisionEnterpriseManager_24.06.4.0_x64.exe^7 August 2024^639MB, Q2 2024-06-10 ev-EnterpriseManager-Windows-x64^Version 24.03.8.0^https://cdnpublic.exacq.com/24.03/exacqVisionEnterpriseManager_24.03.8.0_x64.exe^10 June 2024^639MB, {2023} Q4 2023-12-07 ev-EnterpriseManager-Windows-x64^Version 23.09.6.1^https://cdnpublic.exacq.com/23.09/exacqVisionEnterpriseManager_23.09.6.1_x64.exe^7 December 2023^636MB, Q2 2023-06-15 ev-EnterpriseManager-Windows-x64^Version 23.06.0.0^https://cdnpublic.exacq.com/23.06/exacqVisionEnterpriseManager_23.06.0.0_x64.exe^1 June 2023^635MB, Q1 2023-03-15 ev-EnterpriseManager-Windows-x64^Version 23.03.0.0^https://cdnpublic.exacq.com/23.03/exacqVisionEnterpriseManager_23.03.0.0_x64.exe^15 February 2023^643MB, {2022} Q4 2022-12-15 ev-EnterpriseManager-Windows-x64^Version 22.12.2.0^https://cdnpublic.exacq.com/22.12/exacqVisionEnterpriseManager_22.12.0.0_x64.exe^22 November 2022^643MB, Q3 2022-09-15 ev-EnterpriseManager-Windows-x64^Version 22.09.0.0^https://cdnpublic.exacq.com/22.09/exacqVisionEnterpriseManager_22.09.0.0_x64.exe^18 August 2022^642MB, Q2 2022-06-15 ev-EnterpriseManager-Windows-x64^Version 22.06.3.0^https://cdnpublic.exacq.com/22.06/exacqVisionEnterpriseManager_22.06.3.0_x64.exe^27… Continue reading ExacqVision Enterprise Windows Legacy Versions