Enterprise Manager fails to save edits to Custom User Roles

Description  Support has identified an issue affecting Customer User Roles in some Enterprise Manager public release versions. This issue prevents camera permissions such as video inputs and edits from being saved, and these permission checkboxes may “uncheck” themselves after a period of short time. This issue has been resolved in later versions. Product  ExacqVision Enterprise… Continue reading Enterprise Manager fails to save edits to Custom User Roles

Recording Not Possible – Windows DST Issue

Description  If the exacqVision Server data drives are full and are displaying “Recording Not Possible” on the storage page then it is possible an invalid hour folder was created during the switch to Daylight Savings Times (DST).  Use the following instructions to verify and resolve the issue.  Product  Solution These instruction are based on Windows… Continue reading Recording Not Possible – Windows DST Issue