Category: exacqVision EDGE

‘Recording Not Possible’ Status on ExacqVision Edge Illustra

Description The status of the storage page is showing “Recording Not Possible” on ExacqVision Edge for some Illustra cameras.  This is a result of SD encryption mode being enabled on the camera.    Products Steps to Reproduce  Install the Edge software on the camera, and then try to record video to the SD card.  Expected… Continue reading ‘Recording Not Possible’ Status on ExacqVision Edge Illustra

exacqVision Legacy Software Downloads

Title exacqVision Legacy Software Downloads    Description Legacy versions of exacqVision software too include 32-bit, 64-bit, Linux, MacOS, Windows, and Window MSI are available for download.     Product  exacqVision Client exacqVision Server Edge M-Series exacqVision Web Service exacqVision Enterprise Manager   Solution   Older versions of exacqVision Server and Client software are available on our… Continue reading exacqVision Legacy Software Downloads

Illustra IPS02-P24-OI04 Fails to Load exacqVision Edge

Description  The exacqVision Edge software will not load successfully on the camera. A factory default of the camera will be required to undo the software installation attempt and recover normal operation of the camera. Product  Steps to Reproduce  Expected Results  The exacqVision Edge software would load properly and be accessible to license from an exacqVision… Continue reading Illustra IPS02-P24-OI04 Fails to Load exacqVision Edge

Vivotek Edge not recording locally or displaying volume in the Exacq Client

Seen on Server 21.12If you have a customer having issues with not being able to record locally to the camera’s SD and not seeing the drive status in our client make sure to check the following in the cameras gui. Check the Configuration menu under Applications and Package Management to see if the “Save to… Continue reading Vivotek Edge not recording locally or displaying volume in the Exacq Client

SCN-00000021 – Discontinuation of development of exacq Edge for Axis-CRIS (ARTPEC-3) Cameras and Illustra 6XX compact mini-domes, mini-bullet, and 2MP LT Pro Bullet Series Cameras

Version 21.06 is the last official release in which engineering will provide exacq Edge for the Axis-CRIS (ARTPEC-3) cameras and Illustra 6XX compact mini-domes, mini-bullet, and 2MP LT Pro Bullet Series Cameras. Versions 21.09+ WILL NO LONGER include support.

2018-12 Belfast L3 Training

Start-to-Finish – 709m – (11.82 hours) Exacq Website – 49m 2018-12 – Troubleshooting and the Exacq Website – Full – 49mPart 01 – General – 21mPart 02 – KB – 6mPart 03 – Configuration Calculator – 9mPart 04 – Product Pages – 11m exacqVision Client – Live and Search – 28m 2018-12 Client – Live… Continue reading 2018-12 Belfast L3 Training