Category: exacqVision Client

2023-09 September Quarterly Release Training

<br><br> ExacqVision Server Bug Fix – Fixed issue causing server crash due to missing microSD card in Illustra multisensor cameras.If camera has no microSD for one sensor, but does for another, network loss recording action caused a crash. (AESW-7549) Bug Fix – Prevent offload from Illustra BWC from hanging Bug Fix – If camera does… Continue reading 2023-09 September Quarterly Release Training

Scenario Series – Illustra IQ Object Classification to Change ExacqVision Views

<br> The Scenario Series of videos addresses setup configurations for specific use cases. In this video our scenario is that of a user that wants to use Event Monitoring to bring attention to an ExacqVision operator when someone parks in specific parking spaces. This could be used to prevent people from parking in forbidden areas,… Continue reading Scenario Series – Illustra IQ Object Classification to Change ExacqVision Views

Can’t Set an Email Profile When Kantech Software is Connected to The Exacq Server

Description When having Kantech Board connected to the Exacq Server, Client Software keeps refreshing the configs and that prevents the Exacq client from creating an Email notifications profile. affected version is 23.03 or lower Solution Updating ExacqVision Server and Client to version 24.03 or above. Updating the Kantech Entrapass to version 8.80 or above.

LDAP connection requirements

Description:- In order to succeed in the remote client authentication via LDAP, We will need to make sure that we have the following three points. The way Kerberos tickets work is that we need all three points able to see and connect to each other, so we need to check these requirements before establishing the… Continue reading LDAP connection requirements

Updating Client to 23.06.2.0 When Using 4k Monitors will Show Large Icon Toolbar

Description  Customer notice the toolbar with extremely large icons after updating to 23.06.2.0 Client. This was seen with multiple 4k monitor on a single client work station. Product  Client 23.06.2.0 Steps to Reproduce  Expected Results  Update from 23.03 Client to 23.06.2.0 OR New install of 23.06.2.0 Client should not have large Toolbar/icons than previous version… Continue reading Updating Client to 23.06.2.0 When Using 4k Monitors will Show Large Icon Toolbar

Using the Axis A8207 Door Station with exacqVision

This article applies to the Axis A8207-VE and A8207-VE MkII Network Video Door Stations using firmware 11.5.64. exacqVision does not currently support SIP calling functions. However, these door stations can be integrated for interactive operation with exacqVision as detailed here. In the example that follows we will step through an example scenario wherein pressing the… Continue reading Using the Axis A8207 Door Station with exacqVision

How to Change Client to 24 hour Clock in Linux 18.04

Product  Ubuntu 18.04 Steps to Change  There are several ways: From command line: Run the command: To revert: You must restart the exacqVision Server for the change to take affect in the exacqVision Client. Another way to Perform this same change can be done in the the system settings. This will open up a Time… Continue reading How to Change Client to 24 hour Clock in Linux 18.04