External USB speakers may be connected to an ExacqVision system to transmit audio from ExacqVision Client if the system motherboard does not provide audio. The speakers must be compatible with the operating system, such as Windows 10, Windows 7, or Ubuntu 20.04 Linux. Although third-party USB speakers are not specifically tested/certified for support with ExacqVision… Continue reading USB Audio on ExacqVision Systems without Onboard Audio
Category: exacqVision Client
Using External USB DVD Drives with an exacqVision System
External USB DVD drives can be connected to an exacqVision system if they are compatible with the operating system (Windows 7 or Ubuntu 10.04 Linux). Although third-party USB DVD drives are not specifically supported or certified for use with exacqVision systems, Samsung SE-S084D/TSBS and LG GP08NU6B DVD drives have been successfully used for this purpose.… Continue reading Using External USB DVD Drives with an exacqVision System
Lower Frame Rates Displayed than Expected
At times, the number of frames per second displayed on an exacqVision system might be lower than expected. This can be caused by network bandwidth, the processor, or the display driver. To determine the cause of the issue, click the kB/s indicator in the exacqVision Client status bar multiple times to cycle through the following… Continue reading Lower Frame Rates Displayed than Expected
How to: Using exacqVision API Network I/O
Overview This article explains the usage of basic and advanced I/O functionality in exacqVision API (evAPI). <br> Usage The network I/O functions provided in evAPI are required to send requests and receive responses from an exacqVision server. After initializing the API instance and connecting to a server, the I/O functions are necessary to maintain communication… Continue reading How to: Using exacqVision API Network I/O
Canon IP Camera With ONVIF Does Not Connect
The first time you use exacqVision Client to connect to a Canon IP camera using ONVIF, the connection might not be established successfully. If you see a status of Connecting for over a minute when you try to connect to the camera on the IP Cameras page, change the setting method using the camera’s web… Continue reading Canon IP Camera With ONVIF Does Not Connect
MJPEG not supported on ACTi TCM and KCM cameras
Although ACTi TCM and KCM camera models allow dual streaming in MJPEG, MPEG-4, and H.264 video formats, they do not support motion detection in MJPEG format. Thus, the MJPEG option is not available on the Camera Setup page for those models in exacqVision Client. <br>
Enabling 4×3 Resolution to Eliminate Gray Bars in Video Windows (Legacy)
NOTE: These are Legacy instructions. This behavior was replaced when Client settings implemented Panel Size settings.When using cameras with a 4×3 resolution, gray bars might appear to the left and right of the camera’s video window in exacqVision Client. To stretch the 4×3 video so that it fills the screen, manually set the video card… Continue reading Enabling 4×3 Resolution to Eliminate Gray Bars in Video Windows (Legacy)
Troubleshooting Active Directory Error Messages
Error: “Client Side Kerberos Authentication Failed” Cause: The setspn command was not run on all Active Directory Servers, or there is a duplicate SPN. Solution: On the DC, run the setspn command as directed in the appropriate ExacqVision Active Directory setup guide, or run setspn -X to check for duplicates. If a duplicate is found,… Continue reading Troubleshooting Active Directory Error Messages
No Audio from PC Speaker on Linux-Based exacqVision Systems
If you cannot hear audio on Linux-based exacqVision (eV) systems, try adjusting the volume setting on the front speaker (the default setting is for this volume is zero). To adjust the volume setting, complete the following steps: Exit the eV Client software and log out of the user account.Log in to Linux using an administrator… Continue reading No Audio from PC Speaker on Linux-Based exacqVision Systems
exacqVision Video File Naming Format
2040–00160380.ps min/sec manufacturer device id storage rule <br> exacqVision files are stored on each drive enabled for recording in a directory structure as follows: <br> Within each directory, video is stored in files with duration of five minutes. Each device (IP camera, compression board, encoder) has its own files. The file naming convention is as follows: MMSS-XXXXYYZZ.ps and MMSS-XXXXYYZZ.psi.… Continue reading exacqVision Video File Naming Format