Category: exacqVision Client

Changing the OS admin password on exacqVision Linux machines

The process to change the admin password for the Operating System varies depending on which version you are using. The OS version can be found by entering the following command in a Terminal: cat /etc/issue Use the Contents menu to the left to go directly to the version of your operating system. <br> Ubuntu 18.04… Continue reading Changing the OS admin password on exacqVision Linux machines

How to Record Video and Audio with a Single Button

A common request from exacqVision users, especially those monitoring interview rooms is to be able to toggle on and off recording of video and audio. It can become inefficient and confusing to create multiple soft triggers to record both video and audio, and even more so if you have multiple cameras or microphones in the… Continue reading How to Record Video and Audio with a Single Button

Connecting cameras over 100m in distance from G-Series PoE or Una recorders

ExacqVision G-Series PoE and Una recorders provide Power-over-Ethernet (PoE) ports for direct connections to cameras, rather than accessing cameras through a switched network. The TIA/EIA 568 standard provide that the maximum allowable length of a Cat5/5e or Cat6 cable is 100 meters (328 feet) for ethernet networks. To connect a camera farther than 100m away,… Continue reading Connecting cameras over 100m in distance from G-Series PoE or Una recorders

Cannot clear a “Power Supply” alarm with USB DIO module attached

The alarm is being generated by the USB DIO module attached to the system. To remove: Windows If logged in as the OS user, close the exacqVision Client by pressing Alt+F4.Log out of the user and into admin by selecting Start > Log Out > select admin > type admin256 > press Enter. Note: admin256 is default. If this… Continue reading Cannot clear a “Power Supply” alarm with USB DIO module attached

Direct Archive Search Explained

exacqVision 7.8 introduced enhancements to video archiving to provide faster access to video and better manage bandwidth. Users closer to the archive location on the network can directly search video on the archive without routing data through the recorder. Direct archive search is available for any Exacq S-Series storage device and any third-party network share… Continue reading Direct Archive Search Explained

exacqVision Export Video File Types

Video may be exported from exacqVision in different formats. The table below illustrates some of the differences in these formats. Multi-Camera: For the purposes of this article, multi-camera means many camera streams are combined into a single exported file. When exporting as .MOV, .AVI, or .MP4 each stream will end up as its own file.… Continue reading exacqVision Export Video File Types

How to Configure Suspect Tracking

How to configure suspect tracking Introduced in exacqVision 8.0, suspect tracking provides users with a visual method of following a person or object moving through several camera scenes. Suspect tracking is featured as a new tab on the camera settings page. If you already have cameras laid out on a map that includes the camera… Continue reading How to Configure Suspect Tracking

How to Enable ‘Check for Updates’ Behind Network Proxy

Exacq does not pull proxy settings from the LAN settings or Network Adapter settings. When ‘Check for Updates’ is selected it reaches out to Exacq.com to gather information on other versions of software, but if it is behind a network proxy it needs to know how to communicate with it. This requires creating an Environmental… Continue reading How to Enable ‘Check for Updates’ Behind Network Proxy