Category: Software Categories

exacqVision DSX Integration Guide

Post author By Bhargav Atturu
Post date January 19, 2024

Overview

DSX is a powerful access control system monitoring application. This integration solely supports PTZ, Live View and Recorded View video and utilizes evAPI.

Requirements

Licensed exacqVision Server 23.09 or later
WinDSX version 3.7.52 or later

Installation

Before configuring WinDSX for use with the exacqVision System, complete the following steps:

Obtain a valid Username and Password from the exacqVision Server that will be used with WinDSX.
Obtain the IP address of the exacqVision system. Alternatively, you may use the domain hostname if the system is on the same domain as WinDSX.
Obtain the User ID and Password for the WinDSX Database/Server.

NOTE: It is strongly advised to use or create an account with limited privileges for this purpose. (e.g. – Live + Search)
Download the exacqVision plug-in for WinDSX from https://support.exacq.com
Proceed with the Configuration section

Configuration

On the WinDSX server, install the exacqVision plug-in for WinDSX. Follow the on-screen prompts.
From the Start menu, select All Programs > WinDSX. Log in using the User ID and Password obtained previously.
Click the Database window:
      a. Double-click Locations.
      b. Double-click your location.
      c. Click Camera.
      d. Click on the New button in the menu to display the New Camera window.

On the General tab, enter the following information:
      a. Camera #: This is generic, such as 1, 2, 3, and so on. It is not the same as the camera number on the exacqVision Server.
      b. Name: This can be any name that you want to assign to the camera.
      c. Camera Type: Select Exacq Technologies from the drop-down list.

On the Digital Video Camera tab, enter the following information:
      a. DVR Server Name: Enter the IP address of the exacqVision Server.
      b. Assign Cameras: The number of the exacqVision camera (numbering starts at zero). See TIP below.
      c. DVR Server User Logon: The exacqVision Username obtained previously.
      d. DVR Server Password: The exacqVision Password obtained previously.

TIP: Clicking Help > Camera List from the exacqVision Driver window will show all camera names, camera IDs, and input numbers on the server. Use the camera ID in step 5b above.

NOTE: If you are using a PTZ camera, select the PTZ box and enter any preset position you want to see in the PTZ Preset Position field.

Click OK.
Click the Workstation window.
      a. Double-click your location.
      b. Click Cameras.

The cameras defined for your location appear in the right window. Right-click any camera and choose Live Video or Recorded Video from the pop-up menu. A window with the desired video is displayed.

NOTE: If socket errors appear when you try to view live or recorded video, ensure that the dongle is correctly plugged in and the DSXKey service is running on the WinDSX server.

Tags 18616, Guest, Plugin, Integrations, Integration Guide, DSX, WinDSX

S2 Knowledge Support Support exacqVision Enterprise exacqVision Client exacqVision Server exacqVision Webservice Categories Products exacqVision Integrations

2023-09 September Quarterly Release Training

Post author By Bhargav Atturu
Post date September 13, 2023

2023-09-September-Quarterly-Release-Training

ExacqVision Server

Bug Fix – Fixed issue causing server crash due to missing microSD card in Illustra multisensor cameras.
If camera has no microSD for one sensor, but does for another, network loss recording action caused a crash. (AESW-7549)

Bug Fix – Prevent offload from Illustra BWC from hanging

Bug Fix – If camera does not support metadata over HTTPS, allow metadata over HTTP when camera is added with “HTTPS if Available” setting with illustra3pi and illustramultipi

Bug Fix – Added camera detection for all Illustra 2023 released models, this includes Flex 4 PTZ, Pro 4 Bullet, Pro 4 Compact Dome, Pro 4 Corner, and Flex 4 Dome models (AESW-5896)

Bug Fix – Support for motion windows when adding Onvif cameras to server, some Onvif cameras would not detect motion after adding even with enabled motion windows (AESW-7220)

Bug Fix – Fix for issue when Onvif cameras send ‘out of bounds’ motion window coordinates
(AESW-7373)

Bug Fix – Decouple iris and focus debuffering from PTZs using Onvif

Feature – Improvements to core, logpi, softtriggerpi, tdvrpi, and videotestpi for logging and performance
(AESW-5801)

Feature – Updated database structure and management for eventpi to improve metadata search performance, queries, and data purging (AESW-6286)

Feature – Added new retention options for AI / Object metadata
Provides ability to help manage eventpi database size (AESW-6082)

Feature – Onvif motion and transport ‘plug-n-play’ support removes the need for manually updated Onvif JSON files and now Onvif plugin can dynamically read the motion topics from Onvif cameras (AESW-6069, AESW-3746)

Feature – New ‘Power User (No Video)’ security user role
Supports countries where strict laws exist around video access (AESW-6387)

Enhancement – Added ability to set oldest desired content age for Cloud Drive content (AESW-3064)

Enhancement – Axispi now supports upper and lower clothing color metadata (AESW-7031)

Enhancement – Added paging support for brivopi

Enhancement – Added support for additional WDR modes on illustra3pi and illustramultipi (AESW-4618)

Enhancement – Added audit and logging of Illustra BWC privacy mode (AESW-7546)

Enhancement – Support added for Illustra BWC GPS data (AESW-5429, AESW-5528)

Enhancement – Added support for PCM16 audio for live streaming from Illustra BWC (AESW-423)

Enhancement – Added encrypted password storage to notify.xml for notifications (AESW-2085)

Build – Plugins for Basler, IoImage, IPX, Sanyo, Stardot, and UDP now unchecked by default during installation

Build – Upgraded aws-sdk-cpp to version 1.11.1

Build – Upgraded cURL to version 7.87.0

Build – Upgraded OpenSSL to version 3.1

Build – Upgraded libwebsockets to version 4.3.2

Build – Upgraded zlib to version 1.2.13

ExacqVision Client

Bug Fix – Enable appropriate buttons on the Add IP Cameras page after deleting cameras
(AESW-6809)

Bug Fix – Fixed issue where Live view navigation tree reloaded on camera double-click (AESW-5618)

Bug Fix – Properly size toolbar icons for 4K monitors (AESW-7231)

Bug Fix – Properly display the disabled Analytics buttons on Linux. Buttons were appearing as enabled when they should be disabled (AESW-6662)

Enhancement – Client support for the Oldest Content setting for Cloud Drive content
(AESW-6779, AESW-7710)

Enhancement – Added new UX field for Frame-by-frame metadata retention period (AESW-6307)

Enhancement – Optimization for search speeds (AESW-5121)

Enhancement – Live analytic support for Illustra BWC (AESW-2846)

Enhancement – Moved generic dewarper to top of fisheye dewarper selection list (AESW-7389) Client side support for new WDR settings (AESW-5690)

Enhancement – Client side support for the new ‘Power User (No Video)’ user role. ‘Not Allowed’ text displayed for camera panels, Cameras hidden entirely from search (AESW-6388)

ExacqVision Web Service

Bug Fix – Removed no longer supported SCGI proxy folder. Action taken to prevent cross site scripting errors when performing vulnerability scans (AESW-6677)

Enhancement – Added evAPI support for detecting restricted view configuration (AESW-4288)

Enhancement – Change endpoint for S2 integration to ‘video.web’ (AESW-4903)

Enhancement – Scale web client search playback buffer with the playback speed selected (AESW-4757)

ExacqVision Enterprise Manager

Bug Fix – Update VMS audit log entries to use valid JSON (AESW-7458)

Bug Fix – Use the correct logger sync

Bug Fix – Add missing Seq settings validation

Enhancement – Add support for ‘Power User (No Video)’ user role (AESW-7169)

Enhancement – Add VMS audit trails to the EM audit logs (AESW-5498)

Enhancement – Added API endpoint for retrieving individual audit log entries (AESW-1340)

Enhancement – Add slug to audit logs where applicable (AESW-7176)

Enhancement – Add a user configurable timer for VMS audit log retrieval (AESW-6087)

Enhancement – Integration of EM/ISP logs into Seq. Provides the ability to extract logs into external Seq logging systems

Enhancement – Add migration files to upgrade AES encryption over the older ARC4 to enhance security
(AESW-7512)

Enhancement – Update Apache to version 2.4.57 (AESW-6957)

Illustra IQ

Targeted product launches:

October
- Pro Gen4 Bullet
- Pro Gen4 Corner
November
- Flex Gen 4 Dual Sensor
December
- Flex Gen4 Dome
- Flex Gen4 Compact
- Flex Gen4 Bullet

Tags Level2, Quarterly, Release Training, Training, 17439

Exacq Legacy Camera Support Knowledge Support Support exacqVision Server Categories Products exacqVision Integrations

The Device Type I need isn’t listed

Post author By Bhargav Atturu
Post date August 21, 2023

Details

When adding an IP device to your ExacqVision Server, each device will be associated with a Device Type that selects the underlying plugin used for communication.

The article, What IP cameras are supported by ExacqVision?, will tell you more about how to use the IP Camera Integration database to find the proper Device Type.

Problem

You are unable to find the required Device Type when attempting to add the device.

Cause

When using an existing ExacqVision install, possible reasons are:

The plugin was not selected to be included in the initial installation.
The first version of the plugin was released after your initial server installation version.

In the first example, running the installer manually, a dialogue window appears providing users with the option to select or deselect each individual plugin to be included with the server installation. Most users are fine using the default selections. There are some plugins not selected by default because they may be older or used only in rare instances.

When performing automated updates using the Check for Updates button the software updates only the plugins already installed. It does not install additional plugins.

In the second example, you may be looking for a plugin used for a newer integration. This may also eventually lead to the cause mentioned above.

Resolution

Download the ExacqVision Server installer directly from the Software Downloads page.
Run the downloaded installer file manually.
Watch for the dialogue in which the listed plugins may be selected for install.
Scroll to the plugin you need and be sure it is check marked for install.
Complete the remainder of the installation steps. After the service restarts, the desired plugin should be listed in the Device Type options.