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ACTi Encoder Multistream Connectivity

ACTi encoder connections require port numbers along with IP addresses to connect to multiple streams (where available).The port numbers for each stream on the encoder should increase incrementally starting with 800.

For example, if the IP address of an encoder with four analog streams is 192.168.101.25, the following IP and port number combinations must be entered on the exacqVision Client camera configuration page to connect the stream to the client:

  1. 192.168.101.25 port #800
  2. 192.168.101.25 port #801
  3. 192.168.101.25  port #802
  4. 192.168.101.25  port #803

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ACTi-Encoder-Multistream-Connectivity.pdf
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Cannot Connect to 3ware Controller Via the Webpage

You can install the latest 3ware software version to take care of this issue. Packages are available from Broadcom.

You must unzip and install the 3DM2_Software package. After installation, you must also install the WinAVAlarm component and then remove it after installation. A system restart is required after installation.

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LEGACY INSTRUCTIONS

Windows update KB2585542 stops the browser from connecting to the 3Ware controller card properly. A workaround is posted on 3ware’s web site: LSI Answer ID A008219-082812.

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Can I change the default port for my ONVIF camera?

ExacqVision allows you to enter custom ports for cameras that have had standard port numbers changed.

When selecting ‘ONVIF’ from the ‘Device Type’ selector in the process of adding a camera, the ‘Port’ field is greyed out. Rather than using the ‘Port’ field you will need to add the port number at the end of the ‘Hostname/IP Address’ entry, using a colon ( : ) and then the port number. 

Example: 192.168.10.29:5350

NOTE: Whether the camera allows you customize the port numbers will be dependent on the camera manufacturer and may even differ based on their firmware versions. Refer to your camera’s documentation for capabilities and instructions.

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Arecont Panoramic Cameras Disconnecting from exacqVision

This article is applicable to Arecont Panoramic 8xx5 and 20xx5 series cameras. The issue appeared during testing of the following specific models:

–8185 with 65043 firmware

–8185DN with 65170 firmware

–20185DN with 65170 firmware

When you open an Arecont Panoramic camera’s web page, exacqVision could lose its connection to the camera because of different image resolution settings. The default settings of exacqVision (H.264) and the camera’s web page (JPEG) are a common cause of this issue.

You can use the following workaround until the issue is addressed in a future release:

  1. Disable the camera on the IP Camera Setup page in exacqVision. Or, if you need to configure multiple affected cameras, stop the exacqVision Server service.
  2. Open the camera’s web page and select Resolution from the menu above the video.
  3. For 8xx5 models, change the height from 1200 to 1184.
  4. On both 8xx5 and 20xx5 models, change the Resolution to the desired full or half setting (for reference, exacqVision defaults to full).
  5. Click Apply.
  6. Re-enable the camera on the IP Camera Setup page, or restart the exacqVision Server service depending on your choice in step 1.
  7. Verify the resolution on the Camera Recording Setup page, and that the camera stays connected to exacqVision while its web page is simultaneously open in a web browser.

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Arecont-Panoramic-Cameras-Disconnecting-from-exacqVision.pdf
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Enabling PTZ on a Camera Connected to an Axis Encoder

To enable PTZ functionality on a PTZ-enabled camera connected to an exacqVision system through an Axis encoder, you must install and configure the appropriate PTZ driver on the encoder. To do this, complete the following steps:

  1. Download PTZ drivers from the Axis web site. You must know the encoder series and model, along with the manufacturer (or protocol) of the PTZ cameras connected to the encoder. If you cannot locate the PTZ driver for the encoder on the Axis web site, please contact Axis directly.
  2. Open the encoder’s local web page. Install the driver and configure the Serial Support Settings as shown in the figures shown below.
  3. In exacqVision Client, open the Camera Setup page for each applicable camera and verify that the Serial Port drop-down list in the PTZ section is set to IP.

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Enabling-PTZ-on-a-Camera-Connected-to-an-Axis-Encoder.pdf
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RTSP Plug-in used with ExacqVision Software

The RTSP plug-in supports generic streaming of audio and video using the RTSP/RTCP/RTP protocol. The plug-in automatically configures the streaming transport to either UDP or TCP. The default when the device is connected is TCP; if it fails to connect, it tries to connect through UDP. The plug-in does not support any configuration — it is only an audio/video streaming plug-in. The device must be configured through its web page or other application provided by the manufacturer.

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Video Formats Supported

MJPEG
MPEG4
H.264

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Audio Formats Supported

L16: uncompressed 16-bit audio with 8000 sampling rate (ACTi)

G711-muLaw: compressed PCM audio into 8-bit samples with 8000 sampling rate (AD, IPX, Pelco)

AAC: single channel (AXIS)

G726-16,24,32,40: ADPCM encoded audio with 2, 3, 4, and 5 bits per sample with 8000 sampling rate (AD, Panasonic, AXIS, Sony)

You can find the address to choose for your camera model from a number of locations online or by referring to the manufacturer’s manuals and documentation.

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Exacq-Specific Controls

In the RTSP URL, control parameters provide additional control of the streaming functionality. These controls are used to override the default behaviors. The typical default behavior is to select the first video and audio stream available. The default transport protocol is TCP, and if the setup process failed with 461 or Unsupported Transport protocol, it switches to UDP and restarts the session. The usage of the override controls is to append the normal RTSP URL with # and follow with key word = value.

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Video Stream Index Override Control

The key word for this control is stream, and the expected value is one of the available video stream index numbers. The stream index is the index of video stream found within the described response. Thus, if two video streams and one audio stream are available, index 1 would refer to the first stream and index 2 would refer to the second video stream. For example:

rtsp://[user-name]:[password]@[ip-address]:[port]/[path]#stream=1

To select video stream number 2 from the ACTi camera:

rtsp://Admin:123456@192.168.3.61:7070#stream=2

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Video Track Index Override Control

The key word for this control is track, and the expected value is one of the available video track index numbers. The track index is the logical control path of a stream that is part of the the described response. Thus, a track with the value of 1 would refer to the the video stream with a control path of track1. For example:

rtsp://[user-name]:[password]@[ip-address]:[port]/[path]#track=1

To select video track number 2 from the ACTi camera:

rtsp://Admin:123456@192.168.3.61:7070#track=2

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Transport Protocol Override Control

The key word for this control is transport, and the expected values are tcp, udp, or http. TCP and UDP are used to control the RTP streaming transport method. HTTP is for RTSP tunneling over HTTP, such as with ONVIF cameras. For example:

rtsp://[user-name]:[password]@[ip-address]:[port]/[path]#transport=udp

To select UDP as the transport protocol for the ACTi camera:

rtsp://Admin:123456@192.168.3.61:7070#transport=udp

Also note that multiple additional control parameters could be appended to the URI. The following example would stream the first track in UDP mode:

rtsp://Admin:123456@192.168.3.61:7070#stream=1&transport=udp

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Stack Overflow in S2 Integration in Internet Explorer 8

If you are using Internet Explorer 8 to connect to an S2 access control system integrated with exacqVision, a “Stack overflow error 0” message might appear repeatedly. This issue occurs more often if the S2 and exacqVision systems are connected on the same LAN, and it is caused by the way Internet Explorer 8 handles exacqVision JavaScript.

To avoid the error message, upgrade to S2 Release 4.1, Build 453 firmware, which is available from S2. Alternatively, you could connect to S2 using the Mozilla Firefox browser.

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Stack-Overflow-in-S2-Integration-in-Internet-Explorer-8.pdf
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Connecting an ExacqVision Hybrid System to a Pelco Coaxitron Translator for Analog PTZ Control

ExacqVision Hybrid servers have the ability to integrate with Pelco Coaxitron CXTA 9760 devices. This allows customers with existing Pelco PTZ cameras that are controlled through the coax with the Coaxitron protocol to be controlled using ExacqVision software. The CXTA accepts the Pelco 422 protocol from the ExacqVision server, and it outputs the data over the video cable.<br><br>

To use a Pelco Coaxitron Translator (CM9760-CXTA) to control up to 16 analog PTZ cameras using an exacqVision Hybrid system, complete the following steps.<br><br>

I. Connect video from the CXTA to the exacqVision Hybrid system

Connect the BNC Out from the CXTA to Video In on the ExacqVision Hybrid system. The input/output numbers do not have to match because the CXTA input position determines where the PTZ commands are sent.<br><br>

II. Configure the CXTA dipswitches

Set CXTA dipswitches 1 and 2 to OFF to enable 32-bit extended Coaxitron.

Set dipswitch 3 ON to enable Pelco D protocol.

Set dipswitch 8 to ON to enable Spectra equipment type.

III. Connect RS-485 TX+/- on the ExacqVision Hybrid system to the OUT RJ-485 connector on the CXTA

NOTE: For this process, you need a CAT5 cable with one RJ-45 end, a wire stripper, and a small screwdriver.

  1. On the end of the cable without the RJ-45 connector, strip wires 7 and 8 to expose the copper. If the cable is TIA standard, the wires are white/brown and brown.<br><br>
  2. Locate the RS-485 terminal block on the back of the ExacqVision Hybrid system.<br><br>
  3. Use a small screwdriver to loosen (not remove) the TX+ and TX- screws on the RS-485 terminal. You can remove the terminal connector to see the labels.<br><br>
  4. Insert the brown wire into the TX+ position on the RS-485 terminal and tighten the screws.<br><br>
  5. Insert the white/brown wire into the TX- position on the 485 terminal and tighten the screws.<br><br>
  6. Plug the other end of the CAT5 cable into the OUT RJ-485 connector on the CXTA.<br><br>

IV. Enable the serial port in the ExacqVision Client software

  1. In ExacqVision Client, open the Configuration page.<br><br>
  2. Select Serial Port Setup.<br><br>
  3. Locate the RS-485 connection. In Windows, the highest numbered COM port is typically where the RS-485 connection communicates.<br><br>
  4. In the Use column, select PTZ from the drop-down list.<br><br>
  5. Give the connection a name (Pelco CXTA, for example).<br><br>
  6. In the Profile/Protocol section, select Pelco-D from the drop-down list.<br><br>
  7. In the Baud Rate column, select 2400 from the drop-down list.<br><br>
  8. In the Data Bits column, select 8 from the drop-down list.<br><br>
  9. In the Stop Bits column, select 1 from the drop-down list.<br><br>
  10. In the Parity column, select None from the drop-down list.<br><br>
  11. Leave Flow Control at None and Max Line Length at 80.<br><br>
  12. Click Apply.<br><br>

V. Enable PTZ control on the camera and test it in the exacqVision Client software

  1. In ExacqVision Client, open the Configuration page.<br><br>
  2. Select the first input that you want to configure as a PTZ camera to open the Camera Setup page. The inputs are listed below the Camera Recording Setup icon in the configuration tree.<br><br>
  3. In the Serial Port drop-down list, select the COM port enabled in the previous steps.<br><br>
  4. In the Address drop-down list, select the address that matches the camera’s input on the CXTA. For example, if the camera is connected to Input 6 on the CXTA, select 6 as the address.<br><br>
  5. Click the Presets button on the left (not the digital Presets button).<br><br>
  6. Click the Pan/Tilt buttons to move the camera around.<br><br>
  7. Click the Zoom buttons to zoom in and out.<br><br>
  8. Repeat steps 1-7 for each of the cameras connected to the CXTA that you want to configure as PTZ cameras.<br><br>

Attached are the Pelco documents on the CXTA model.

Pelco_CM9760_CXTA_Coaxitron_Translator_manual.pdf Pelco_CM9760_CXTA_Coaxitron_Translator_spec.pdf
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What types of microphones are compatible with the ExacqVision Hybrid NVR?

When using the audio input terminals on the rear of an ExacqVision Hybrid NVR, you will need a microphone with a a pre-amplifier capable of producing a line level output that can be connected directly to the ExacqVision audio terminal inputs.

If using a mic level output microphone, you will need a mic pre-amp to boost the audio to line level output for connection to the rear audio input terminals.

There are many options available in the market. The following is a list of some common choices:

  • Louroe ASK-4 #101 Single-Zone Kit
  • Louroe ASK-4 #102 Single-Zone Kit
  • Louroe ASK-4 #104 Four-Zone Kit
  • Louroe ASK-4 #108 Eight-Zone Kit
  • AKG PZM10 LL Microphone with line level output
  • AKG PZM11 LL Microphone with line level output
  • ETS SMI-9 Eight-Zone Kit

If you choose to use other surveillance or boundary layer microphones with mic level or XLR connection outputs you will need an intermediary device that provides a line level output to use with the audio input terminals.

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Why does my PTZ not work completely on the ACTi ACD2100 camera?

First, make sure that your Analog camera is using Pelco-D protocol and that its address is set to 1.

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Also, in some versions of the exacqVision software, the speed is not correctly sent to the camera when using the Pan and Tilt functions. To fix this, adjust the speed bar under the Pan and Tilt controls.

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Why-does-my-PTZ-not-work-completely-on-the-ACTi-ACD2100-camera.pdf