Can I still integrate with different brands of access control systems?

exacqVision integrates with a variety of access control systems if you chose to implement another access control system. EntraPass software is compatible with Kantech’s complete line of door controllers to create a highly scalable solution that can be deployed within one building or across multiple locations. For more information, go to Kantech Controllers. <br>

Create custom multistreams using profiles for Samsung cameras

The parameters of secondary streams (multistreams) that can be created in exacqVision are defined by the stream profiles defined in Samsung cameras. Samsung cameras ship with default profiles like H.264, MJPEG or mobile. These profiles each define a codec, default resolution and default framerate. For example the default camera profiles may not provide a second… Continue reading Create custom multistreams using profiles for Samsung cameras

USB I/O Linux installer will not run when double-clicked

Affected Platforms Linux 12.04 and 14.04<br> Symptom You receive the following error when installing the USBDio installer in Linux: Could not open ‘exacqVisionDio.deb’ The package might be corrupted or you are not allowed to open the file. Check the permissions of the file.<br> Resolution You will need to install the package via the command-line. Here… Continue reading USB I/O Linux installer will not run when double-clicked

Active Directory & LDAP Best Practices

Introductiona. Benefits of Integrationb. exacqVision Server must have Enterprise licensec. Use groups on domain 1.exacqVision to AD/LDAP Data Flow 2.Configuration 3.Troubleshooting 1. Introduction For an organization using Active Directory (AD) for user management of information technology services, integrating exacqVision into the AD infrastructure can greatly simplify continuing maintenance of user access to your video management… Continue reading Active Directory & LDAP Best Practices

My system with tDVR boards will not show black and white video source.

Systems that have a tDVR analog capture card will report video loss on a channel that is fed by a black and white source. Tested Version tDVR SDK versions <br> Platform Windows/Linux Z series and A series refresh <br> Steps to reproduce Connect a black and white video NTSC/PAL source. The channel will show up… Continue reading My system with tDVR boards will not show black and white video source.

Ubuntu 12.04 Desktop Becomes Unresponsive

Some Ubuntu 12.04 servers can experience what appears to be a system crash. The desktop will become unresponsive, and certain desktop elements will disappear. To fix: 1.) Hard reboot your machine 2.) Open a terminal. Applications –> Accessories –> Terminal 3.) Type the following command: sudo gedit /usr/share/xsessions/gnome-classic.desktop 4.) Find the line that says: Exec=gnome-session… Continue reading Ubuntu 12.04 Desktop Becomes Unresponsive

How to crop the dimensions of exported video to protect privacy – Legacy

Overview This is a legacy document for those with ExacqVision Desktop Client 7.6 and earlier. It has been superseded by Article 14544. If video is exported that contains some relevant content but also contains content that should not be distributed due to privacy concerns, it is possible to crop the exported video to specific dimensions… Continue reading How to crop the dimensions of exported video to protect privacy – Legacy

AVCodec Installation for Hardware Acceleration in ExacqVision Client

Symptom This is in conjunction with the recent EV server beta build version 7.1.8.82570 to improve, in particular, video lag issues with certain Axis firmware versions.The AVCodec / HW acceleration facilitates the Axis 4k camera (P1428-E) allowing smooth video streaming at max resolution and frame rate.Despite the beta build, this 4k resolution camera is almost… Continue reading AVCodec Installation for Hardware Acceleration in ExacqVision Client

Pelco Sarix Firmware Version 3.29 Disables Motion Masks in exacqVision 6.2

Introduction Pelco’s release of firmware version 3.29 for the Sarix Professional Series has disabled the creation of motion masks in exacqVision 6.2. Exacq recommends that you do not upgrade to Pelco firmware version 3.29. <br> Process to fix issue If you have already upgraded the firmware, use the camera’s web configuration page to define motion… Continue reading Pelco Sarix Firmware Version 3.29 Disables Motion Masks in exacqVision 6.2

VADP Upload Fail on Vivotek Cameras

After formatting an SD card for a Vivotek camera, the VADP upload can fail with the following error:Create “/mnt/auto/CF/vadp” failedUpload module failedUpload VADP package failed <br> This is caused by the camera’s inability to create the default folder on the SD card.If this occurs, complete the following steps: Remove the SD card and install it… Continue reading VADP Upload Fail on Vivotek Cameras