EOL exacqVision Virtual Appliance (EVA) Migration Guide

Exacq will be dropping support for exacqVision Virtual as of 2019. Virtualized exacqVision server software is supported on the following platforms in virtualized environment. ExacqVision fully support only the below O.S. distributions. EVA to Windows Distribution There is no clear migration path from an EVA appliance to a Windows based O.S. The Linux file system… Continue reading EOL exacqVision Virtual Appliance (EVA) Migration Guide

Kantech Entrapass Web Download Instructions

Instructions: ExacqVision Kantech-Onboard systems may exhibit specific Internet Explorer security settings that will prevent the download of EntraPass Web from the link on the desktop after installing the Kantech software. This was discovered specifically with the Windows Server 2016, Entrapass version 7.51, in June 2019. Other versions may encounter this problem though they are not… Continue reading Kantech Entrapass Web Download Instructions

Unable to Connect to Panasonic Device with FW 1.03 or 1.10

Symptom: Connection to Panasonic device is stuck in “Connecting” despite displaying the model and MAC address. <br> Problem: The following Panasonic devices were found to return an invalid image size when using firmware 1.03 or 1.10.  WV-S1550LWV-S2131LWV-S2250LWV-S2550LWV-S8530NWV-X8570N <br> Solution: Panasonic is planning to release a firmware update to address this issue. <br>