Description Seems to happen with context stream on e-series encoder. The range on constant bitrate mode could be set to invalid ragne of 32-1024 instead of 32-8192. So with bitrate set to something like 2048 would the bitrate out of range error and failed to set. Also in this case, the stream setting would also… Continue reading E-Series failed to set constant bitrate
Category: exacqVision Integrations
Samsung SUNAPI2 firmware known fw issues
Description Samsung SUNAPI2 support is release in r102309 dev build 7_9_38_102356 and RC 8.0.0.102418. <br> Known issues – coordinate information for privacy mask and motion regions provided from the camera are inconsistent. Samsung is to provide updated fw that from what we understand is the sensor coordinate for different pixel modes the camera supports. This results in the… Continue reading Samsung SUNAPI2 firmware known fw issues
Pelco Optera supports Panomersive Uni-stream mode
Description Pelco Optera is a multi-sensor 180/360 camera that provides panoramic views. We started supporting this model with r101894 dev build 7.9.32.101939 and officially in 8.0.0.102418 RC. <br> Fix The camera should be set to the “Panomersive Uni-stream” mode.In the camera web page, got to the “System” tab and under “Optera Compatibility Mode”. Let the camera reboot… Continue reading Pelco Optera supports Panomersive Uni-stream mode
E-Series/Hikvision: Unable to disable primary stream or enable Audio Input
Description Cannot disable/enable Primary Stream or enable Audio input. <br> Version Introduced r102253 <br> Platform All <br> Steps to reproduce Add E-series encoder or Hikvision camera and attempt to disable or re-enable primary stream.Add E-series encoder or Hikvision camera and attempt to enable Audio stream. <br> Expected result Enable and disable should do as advertised.… Continue reading E-Series/Hikvision: Unable to disable primary stream or enable Audio Input
Samsung SUNAPI2 only handle the first input trigger event on a multiple digital input camera
Description With newer Samsung models that supports SUNAPI2. Only the first input trigger is activated for cameras that have multiple trigger inputs. <br> Version Introduced <br> Platform All platforms for IP Cameras using Samsung plugin <br> Steps to reproduce <br> Expected result <br> Actual result Work Around <br> Version Fixed exacqVision Server 8.1.4.102781 <br>
Onvif mis-handle partial socket receive and could cause delay in connection
Description This bug caused the Onvif configuration failed to handle a complete soap message when they are partially send. The end result is that there would be a long delay before the camera would be “connected” <br> Version Introduced r34959 (dev build 5_1_9_34964) <br> Platform All <br> Steps to reproduce Use the Hitachi DI-CB320G(F8-48-97-9E-76-9E 10.16.11.47:8080 root/admin)… Continue reading Onvif mis-handle partial socket receive and could cause delay in connection
Dahua/Illustra Essentials plugin failed to post NTP server address on the camera at startup.
Description Dahua plugin which also supports Illustra Essentials failed to set the NTP server on the camera during initial connection time. By default if there is no override ntp server, the plugin should push the address of the server as NTP on the camera. <br> Version Introduced r71495 (dev build 6.5.38.71503/RC build 6.6.0.71575) <br> Platform All… Continue reading Dahua/Illustra Essentials plugin failed to post NTP server address on the camera at startup.
ePlayer failing to load dewarping libraries
Description ePlayer is failing to load dewarp libraries <br> Version Introduced 7.9.20 <br> Platform Windows <br> Steps to reproduce Create an exe export from the client for any fisheye cameraOpen the exe export <br> Expected result ePlayer should be able to dewarp the video <br> Actual result ePlayer is not able to dewarp the video… Continue reading ePlayer failing to load dewarping libraries
CCure 2.80 Integration – Exacq GUID Install
In CCURE 2.80 CCURE introduced a breaking change to their API in their primary login, so our code had to be modified to let people login. So the first thing to note is that Exacq Server version 20.09 or later is required to be able to login to Victor Web 2.80 or later. The next… Continue reading CCure 2.80 Integration – Exacq GUID Install
Illustra3 with illustraFlex fw 3.1.4 returns http error 500
Description IllustraFlex firmware 3.1.4 returns http 500 from the http metedata request. The camera failed to respond to a motion/input trigger event. This is a fw issue and is fixed in 3.1.5 archived here. \\shares.exacq.org\Public\Software\American Dynamics\Illustra Flex firmware\web-update-Ver.3.1.5-20170213.opk. <br> Version Introduced 8.2.2.108683 <br> Platform All <br> Steps to reproduce Connect illustrFlex(ADCi600F/ADCi800F) that supports iAPI3(fw >… Continue reading Illustra3 with illustraFlex fw 3.1.4 returns http error 500