Category: exacqVision Integrations

Ccure 9000 Door Held Event issue with Exacq 24.06 and earlier

Description When Activating an event for the door held on Ccure, it will not get activated on Exacq side and will not get triggered via event linking. Product  Exacq Server and Client versions 24.03 & 24.06 Ccure 9000 & Firmware=”web=7.0.1174.174, app=4.0.0″ Steps to Reproduce Creating the door held event on Ccure side then trying to… Continue reading Ccure 9000 Door Held Event issue with Exacq 24.06 and earlier

Axis Q19 Series Thermal Cameras Integration Guide

Description Axis thermal cameras provide heat-based detection for monitoring property or detecting thermal anomalies which could lead to incidents involving smoke or fire. This guide is intended to introduce the use of these devices with your exacqVision VMS software. Requirements At the time of writing this article, these instructions pertain to the Axis Q19 Series… Continue reading Axis Q19 Series Thermal Cameras Integration Guide

Illustra IQ LPR Cameras with exacqVision

This video reviews the Illustra IQ LPR model cameras for edge-based license plate recognition, covering installation best practices for reliable results and the camera’s use with the exacqVision VMS software.<br><br> Chapters:<br> 00:00 Intro<br> 00:35 exacqVision Advantage<br> 00:47 Requirements & Hardware<br> 01:27 Installation Best Practices<br> 03:48 Camera Configuration<br> 08:54 Use with exacqVision<br> <br>

Elgato Stream Deck Integration Guide

Overview When configured properly, exacqVision may be configured to react to Elgato Stream Deck to take actions, such as changing camera views or activating output alarms. This is made possible by exacqVision’s Serial Profile settings combined with Event Monitoring or Event Linking. This guide provides the steps needed to get started, which you may customize… Continue reading Elgato Stream Deck Integration Guide

Camera Firmware or Functionality Escalations – Support Reference

Can’t Find Camera/Firmware Please do not direct customers to the ‘Can’t find Camera?’ or ‘Can’t find firmware?’ links on the IP Camera Integrations database page. L3 Support has a weekly meeting with Product Management to drive progress on enhancements, including camera test record updates and camera/firmware testing. Troubleshooting Verify network connectivity with the camera. Can… Continue reading Camera Firmware or Functionality Escalations – Support Reference

Axis License Plate Verifier Serial Integration Guide

Overview Axis offers a camera-based License Plate Verifier application for detecting and reading vehicle license plates. The data from the license plate captures may be viewed within the exacqVision Client as text, sent as serial over IP data. This document provides the steps to set up the integration with exacqVision. NOTE: This guide is not… Continue reading Axis License Plate Verifier Serial Integration Guide

Guidance on Using USB Network Interface Adapters

On occasion, Exacq Support is asked about using a USB network interface (NIC) on their system. This is more frequently asked by those with smaller units which may have only one network interface and a user is attempting to add additional network interfaces to span networks or attempt to increase network throughput by bonding/teaming multiple… Continue reading Guidance on Using USB Network Interface Adapters

Using the Axis TU9001 Control Board with exacqVision

This document will guide you through step-by-step procedures for keyboard use and suggested button mappings. Product The Axis TU9001 Control Board consists of the combination of the TU9002 Joystick and the TU9003 Keypad. IMPORTANT: The TU9002 and TU9003 appear to the operating system as separate devices. As of Client version 24.03 only one Joystick device… Continue reading Using the Axis TU9001 Control Board with exacqVision

Illustra Flex4 Indoor PTZ with bubble

Description  Illustra Flex4 Indoor PTZ with bubble showing distorated images on zoom. Product  Illustra Flex 4 PTZ all firmware Steps to Reproduce  Turn off the Tilt Limit in the camera PTZ settings Expected Results  Camera zoom shows in focus and sharp Actual Results  Camera zoom is slightly disorted and out of focus Solution This is… Continue reading Illustra Flex4 Indoor PTZ with bubble