Category: Cloudvue Access Control

Kantech ioSmart Reader Panelless Installation Wiring

This video details the wiring connections for installing the Kantech ioSmart Reader for panelless installations. Panelless mode involves independent ioSmart Readers for access control without connecting to control panels and uses your smart phone device as your access key.

Kantech EntraPass Go Pass App no Longer Supported by Cloudvue

Description  The Kantech EntraPass Go App Version 2.20 broke the Cloudvue integration forcing users to migrate to Cloudvue Access. The Kantech Entrapass Go App will no longer be supported for accessing Cloudvue, and the Cloudvue Access App should be used instead. Product  Cloudvue Access AppEntraPass Go Pass AppKantech panelless ioSmart Bluetooth Card Readers Solution Kantech… Continue reading Kantech EntraPass Go Pass App no Longer Supported by Cloudvue

Cloudvue Custom Views

Description  Views are used to group multiple cameras or controllers onto a single view. This article explains how to create and modify Cloudvue custom views along with how to assign and unassign users from them as well. Product  CloudvueCloudvue Mobile App Solution Creating a View and Assigning Users Login to Cloudvue as an AdministratorOn the… Continue reading Cloudvue Custom Views

Installing Cloudvue Access App

Description  Instructions for installing the Cloudvue Access app for both Android and Apple devices. Product  Solution Android iOS Verify The Device Once Installed you must first verify your mobile device before being able to control devices

Panelless ioSmart Readers Not Unlocking Doors and Unable to Enroll New Readers

Description  Customers have reported that they are unable to unlock doors using previously enrolled  ioSmart readers in panelless mode.  In addition users are unable to enroll new readers.  Engineering is aware of the issue and a fix will soon be pushed to all controllers. Products CloudvueCloudvue Access AppCloudvue Mobile AppEntraPass Go Pass AppKantech panelless ioSmart… Continue reading Panelless ioSmart Readers Not Unlocking Doors and Unable to Enroll New Readers

KT-1 Controller Firmware Must be v3.06.09 or Higher for Cloudvue Mode

Description In addition to requiring a network with internet access the Kantech KT-1 controller must be running firmware v3.06.09 or higher to run in Cloudvue Mode. Solution To determine the current firmware version, access the KT-1 controller from a web browser. Type https:// and the IPv4 address of the KT-1 or if using the MAC… Continue reading KT-1 Controller Firmware Must be v3.06.09 or Higher for Cloudvue Mode

Kantech EntraPass Go Pass no Longer Shows Panel-less ioSmart Bluetooth Card Readers

Description  The Kantech EntraPass Go Pass App Version 2.20 has broken the Cloudvue Integration and customers are no longer showing panel-less ioSmart Bluetooth Card Readers resulting in them being unable to unlock doors. Product  EntraPass Go Pass App version 2.20Kantech panel-less ioSmart Bluetooth Card Readers Solution Please advise customers they will need to install the… Continue reading Kantech EntraPass Go Pass no Longer Shows Panel-less ioSmart Bluetooth Card Readers