Category: Cloudvue Access Control

How to Get an ioSmart Reader Serial Number

Description  In order to properly add an ioSmart reader in Cloudvue you will need the ioSmart Readers Conf Code and Serial Number. These two values are combined and makeup the devices Serial Number in Cloudvue. Here are the current options for obtaining that information. Product  Solution Method 1 Label on the Reader Method 2 Cloudvue… Continue reading How to Get an ioSmart Reader Serial Number

Unable to Validate Mobile Phone in Cloudvue Access to Multiple Accounts

Title Unable to Validate Mobile Phone to Multiple Accounts Description  Currently a Mobile Phone can only be validated to a single account.  Attempts to validate to a 2nd account will fail. Product  Cloudvue Access iOSCloudvue Access Android Solution Remove the mobile credentials from the current Account. The phone will then validate on the new Account.… Continue reading Unable to Validate Mobile Phone in Cloudvue Access to Multiple Accounts

Cloudvue Access Control Subscriptions for Cloudvue Partners

This video explains where to change Cloudvue account subscription settings for access control, as well as the differences between the various subscription types so that Cloudvue Partners, dealers, and integrators will know which ones their clients will need.

Cloudvue Access Control Subscriptions for Customers

Cloudvue hosted access control offers your sites options for hardware installation, but there are also different subscription types you may want to know about so you are prepared when discussing with your Cloudvue Partner, dealer, or integrator. This video explains where to view your Subscription settings as well as the features each subscription type provides.