Description There are a few reports of customer having no live streams in the views created. When selecting the view to monitor some of the live streams show a black box. This has been seen on view containing 4 live streams as well up to 25 streams. Please note that our application only decodes up… Continue reading Exacq Mobile Application Views show Black Box
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Using an Axis D3110 Connectivity Hub with the Axis C1410 MK11 Speaker
Description As a result of KB https://support.exacq.com/#/knowledge-base/article/5610 the C1410 MK II can not alone create event linking to trigger through Exacq software. Exacq currently does not support the use of webhooks seen in the above KB. This guide will assist you with configuring an Axis D3110 Connectivity Hub to trigger the C1410 MK II via… Continue reading Using an Axis D3110 Connectivity Hub with the Axis C1410 MK11 Speaker
FLIR Camera Motion Stops Recording Motion Events
Description Motion will stop working on FLIR models after updating from exacq Server 24.09.5.0 to exacqServer 24.12.7.0. Product CAMERAS:Flir FC-317-IDFC-324-IDFC-332-ID Steps to Reproduce Update exacqServer to 24.12.7.0 motion events will stop working properly. Expected Results Motion should work. Actual Results Motion Stops working upon updates to 24.12.7.0. Solution Test build exacqVisionServer_24.12.2239205.0_x64 is working25H1 will house… Continue reading FLIR Camera Motion Stops Recording Motion Events
exacqVision 25H1 Release Bulletin
Persistent Event Monitoring in exacqVision Client 25H1
The Persistent Event Monitoring feature in exacqVision Client 25H1 allows users to ensure that event monitoring persists, even if the Client is closed, providing continuous surveillance and notifications of events. The Event monitoring feature in exacqVision has over many years provided a flexible way to bring in situation awareness for the live monitoring use case.… Continue reading Persistent Event Monitoring in exacqVision Client 25H1
Scheduled Exports in exacqVision Client 25H1
This feature included in exacqVision Client 25H1 allows the user streamline the video exporting process by exporting video footage at a scheduled time – for example overnight when the network traffic is minimal. exacqVision allows the user to export video for sharing from it’s search interface. The video from one or more cameras is downloaded… Continue reading Scheduled Exports in exacqVision Client 25H1
Edge Cloud Archiving in 25H1
Support has been added in exacqVision 25H1 for archiving to Amazon S3 or Wasabi target. exacqVision Edge brings the comprehensive capabilities of a VMS to a supported camera, enabling camera-only installs. exacqVision Edge solution avoids the need to have an NVR on premise that needs to be deployed and maintained. The video data was vulnerable… Continue reading Edge Cloud Archiving in 25H1
Illustra Tripwire with exacqVision 25H1
This feature included in 25H1 allows the user to integrate with the Illustra Tripwire feature.Chapters:00:00 Intro00:13 Feature Demo00:33 Configure the Illustra Camera01:42 Configure exacqVision Client02:02 Event Linking02:20 Search03:00 Live View
exacqVision Mobile – VideoPush
This feature included in 25H1 improves the collaboration between users of the desktop client and the new exacqVision Mobile app using the VideoPush feature.Chapters:00:00 Intro00:13 Feature Demo00:46 Remote Connections00:56 Configure exacqVision Mobile01:19 Scenario 1 – Sending cameras from Mobile App to Desktop Client01:51 Scenario 2 – Sending cameras from Desktop Client to Mobile App02:28 Scenario… Continue reading exacqVision Mobile – VideoPush
Illustra Audio AI with exacqVision 25H1
This feature included in 25H1 allows the user to integrate with Illustra Audio AI.Chapters:00:00 Intro00:13 Feature demo00:29 Configure the Illustra camera01:25 Configure exacqVision Client01:47 Event Linking02:06 Search