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Knowledge Support Exclude from Global Search Log Level Warning Support exacqVision Server Categories Products Logs GenericCameraPI

Device %1: Stream socket timeout (10 secs).

Device %1: Stream socket timeout (10 secs).

Description

%1 = The IP address of the device. %BR%
The plugin did not receive any video frames for the duration of the timeout period.

Notes

By default exacqVision considers 10 seconds of no video as a timeout resulting is a disconnect/reconnect attempt to the camera.
No video frames of less than 10 seconds do not show up as a timeout.

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Exclude from Global Search Knowledge Support Log Level Support Error exacqVision Server Categories Products Logs IpCamDetectPI

mdnsd daemon stopped

mdnsd daemon stopped

Description

After IPCamDetect has finished looking for devices, this service shuts down.

Notes

This is a normal message unless accompanied by other IPCamDetect errors.

Categories
Exclude from Global Search Knowledge Support Log Level Verbose Support exacqVision Server Categories Products Logs LogPI

Opened log file %1.txt

Opened log file%1.txt

Description

%1 = the day’s date in YYYYMMDD format.

Notes

This is a normal message.

Categories
Exclude from Global Search Knowledge Support Verbose Log Level Support exacqVision Server Categories Products Logs GenericCameraPI

Camera Name or Stream – Closed

Camera Name or Stream – Closed

Notes

Camera may have been unchecked on the IP Camera page.

Categories
Exclude from Global Search Knowledge Support Log Level Support Warning exacqVision Server Categories Products Logs IpCamDetectPI

Due to errors, %1 cameras cannot be detected.

Due to errors, %1 cameras cannot be detected.

Description

%1 = Name of Camera Manufacturer %BR%
This could be caused by detection socket being used. Such as port 1900(UPnP) or 3702(ws-discovery) are being used by another application(use netstat) or mDNSResponder.exe is missing from the path.

Notes

If Onvif discovery failed in Windows environment, check to see if “Function Discovery Provider Host” and/or “Function Discovery Resource Publication” services are running. These two services also use port 3702 and will cause IPCamDetect to fail.

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Exclude from Global Search Knowledge Support Log Level Verbose Support exacqVision Server Categories Products Logs StreamPI

Client %1:%2 unsubscribed from stream %3

Client %1:%2 unsubscribed from stream %3

Description

%1 = The IP address of the Client machine. %BR%
%2 = The port number the Client connected through. %BR%
%3 = The Device ID for the stream displayed. %BR%
User stopped viewing a camera from Client machine.

Notes

This is a normal message
Categories
Knowledge Support Exclude from Global Search Log Level Verbose Support exacqVision Server Categories Products Logs StreamPI

Client %1:%2 subscribed to stream %3

Client %1:%2 subscribed to stream %3

Description

%1 = The IP address of the Client machine. %BR%
%2 = The port number the Client connected through. %BR%
%3 = The Device ID for the stream displayed. %BR%

User is viewing a camera from Client machine.

Notes

This is a normal message

Categories
Knowledge Support Exclude from Global Search Log Level Support Error exacqVision Server Categories Products Logs ExportPI

Error in executing media test (*** query) for status refresh (error ***)

Error in executing media test (*** query) for status refresh (error ***)

Description

Indicates there is no media in the Servers DVD/CD drive.

Notes

This message will come up on service start, and if you hit Refresh Status in the Exacq Recall page.
This is a normal message if there is no disk in the drive.

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Knowledge Support Exclude from Global Search Log Level Warning Support exacqVision Server AxisPI Categories Products Logs

*XXX buffer full state = 0 content true

*XXX buffer full state = 0 content true

Description

Unable to buffer larger than 2MB image size. Older version of Server (pre 8.2) had a smaller buffer for video frames.

Notes

Update beyond 8.2, or reduce either the quality or record resolution.

Categories
Plugin Exclude from Global Search Log Level Warning exacqVision Server AxisPI Categories Products Logs

%1 unexpected marker 0x01 at offset %2 in SEI data

%1 unexpected marker 0x01 at offset %2 in SEI data

Description

This means that the data in the stream header is inconsistent. Probably due to network traffic problems and packet loss. The user data can include time stamp and motion information%BR%%BR%

%1 – camera name%BR%

%2 – offset number%BR%