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Knowledge Support Plugin Exclude from Global Search Log Level Support Warning exacqVision Server Categories Products Logs NotifyPI

Profile Description: %1. Notification attempt return code= 26

Profile Descriptìon: %1. Notification attempt return code= 26

Description

%1 – This is the name of the Email Message Profile %BR% %BR%

Notifications are sent using curl, so the return codes are curl status/error codes. %BR%

Curl error 26 means “Read Error”

Notes

Notifications which include attaching a clip will attempt to create, then read a file locally on the Server. If there was a failure when the clip was created, you’ll see this error. Also, you could see this error due to a permissions limitation. %BR%
Other curl errors can be found here:%BR%
https://curl.se/libcurl/c/libcurl-errors.html

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Plugin Exclude from Global Search Knowledge Support Log Level Warning Support exacqVision Server Categories Products Logs NotifyPI

Profile Description: %1. Notification attempt return code= 67

Profile Descriptìon: %1. Notification attempt return code= 67

Description

%1 – This is the name of the Email Message Profile %BR% %BR%

Notifications are sent using curl, so the return codes are curl status/error codes. %BR%

Curl error 67 means “Login Denied”

Notes

Failed logins to SMTP servers can result due to username/password problems, or no authentication was supplied and the SMTP Server does not support anonymous connections. %BR%
Other curl errors can be found here:%BR%
https://curl.se/libcurl/c/libcurl-errors.html

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Exclude from Global Search Knowledge Support Log Level Warning Support exacqVision Server Categories Products Logs NotifyPI

Profile Description: %1. Notification attempt return code= 7

Profile Descriptìon: %1. Notification attempt return code= 7

Description

%1 – This is the name of the Email Message Profile%BR% %BR%

Notifications are sent using curl, so the return codes are curl status/error codes. %BR%

Curl error 7 means “Couldn’t Connect”

Notes

Connection failures to SMTP servers result when the TCP connection to a given host/port fails. This could mean a firewall is blocking communication.%BR%
Other curl errors can be found here: %BR%
https://curl.se/libcurl/c/libcurl-errors.html

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Exclude from Global Search Knowledge Support Log Level Warning Support exacqVision Server Categories Products Logs NotifyPI

Profile Description: %1. Notification attempt return code= 28

Profile Descriptìon: %1. Notification attempt return code= 28

Description

%1 – This is the name of the Email Message Profile %BR% %BR%

Notifications are sent using curl, so the return codes are curl status/error codes. %BR%

Curl error 28 means “Operation Timeout”

Notes

Timeouts to SMTP servers can result due to routing problems between the exacqVision Server and the SMTP Server, or a configuration problem, such as using the wrong address/port.

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Exclude from Global Search Knowledge Support Log Level Warning Support exacqVision Server Categories Products Logs NotifyPI

Profile Description: %1. Notification attempt return code= 55

Profile description: %1. Notification attempt return code= 55

Description

%1 = The name of the Email Message Profile. %BR%This is caused by missing data from compliance with RFC5321. This will cause failure with some SMTP servers, but not others, depending on how they accommodate the message.

Notes

Option 1: If license subscription allows, update exacqVision Server version to 8.8 or higher. %BR%Option 2: If license subscription does not allow update to 8.8 or higher, use an alternative Email/SMTP server.

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Exclude from Global Search Knowledge Support Verbose Log Level Support exacqVision Server Categories Products Logs NotifyPI

Searching for video for id %

Searching for video for id %

Description

A notification profile has been triggered which included the “Attach Preview” option enabled. Video is being searched to include with the notification.

Notes

This is a normal message.

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Exclude from Global Search Knowledge Support Support Error exacqVision Server Categories Products Logs NotifyPI

Unable to communicate with webserver at address %1. Error message: %2

Unable to communicate with webserver at address %1. Error message: %2

Description

%1 = IP address of Web Server. %BR% %2 = Specific error message or number. %BR% The IP address or hostname listed on the Notifications>Web Server tab was not reachable.

Notes

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Exclude from Global Search Knowledge Support Log Level Verbose Support exacqVision Server Categories Products Logs NotifyPI

Profile Description: %1 , Result: *** DD HH:MM:SS %2 sendEmail.exe[***]: Email was sent successfully!

Profile description: %1 , Result: * DD HH:MM:SS %2 sendEmail.exe[*]: Email was sent successfully!

Description

%1 = Notification Profile name. %BR% %2 = System name. %BR% The Notification Profile triggered and successfully sent an email.

Notes

Not a problem, unless this occurs way too often. If so, check the Event Linking “Event Type” which triggers this profile. If it’s Video Motion, this will fire off every motion frame or event. Consider another Event Type, or set your Send Rate Limit to something other than 0 seconds on the Email Message Profile.

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Exclude from Global Search Knowledge Support Log Level Verbose Support exacqVision Server Categories Products Logs NotifyPI

Loaded configuration from disk successfully

Loaded configuration from disk successfully

Notes

This is a normal message.